Bourbon House

Review summary

1. A

   Ashley

   San Francisco1 review

   3.0

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Average food. Terrible service. Very loud. Would not recommend or return.
   

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2. OT

   OpenTable Diner

   Orange County1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Don wax our waiter, he made you feel like you were his only table! Service was excellent,. This was my families second time in this restaurant and both time the food was great. And I must say the best part was Dons insights were completely spot on. The man knew his food.
   

   Bourbon HouseResponded today

   Thanks for sharing! We're glad you enjoyed your experience with Don. We will make sure he's recognized on his next shift. Take care, thank you for dining with us. Hopefully we will get a chance to serve you again soon! - Alexander & the BH team.
   

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3. C

   Chris VIP

   Memphis12 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great server, Ashley, and great food. They were out of a lot of what I wanted but the substitutes were all solid. Kids enjoyed it and best bourbon selection in town.
   

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4. T

   Tim

   Atlanta7 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was great. We enjoyed our meal. The food and service were excellent.
   

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5. EC

   ElizabethC

   New Orleans13 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good service, the bourbon milk punch was really divine! Salads were colorful. Gumbo was yummy.
   

   Bourbon HouseResponded 2 days ago

   Thank you for dining with us! We're thrilled you enjoyed the service and that our bourbon milk punch was a standout—it’s a guest favorite for a reason! Glad to hear our vibrant salads and delicious gumbo hit the spot, too. We’d love to have you back for another taste of New Orleans hospitality soon! Cheers! Gerilyn & the BH Team
   

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6. OT

   OpenTable Diner

   Dallas5 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was mediocre, at best. Service was ok. Waited for our check for a long while. Too few menu selections. Probably wouldn’t eat there again or recommend to anyone.
   

   Bourbon HouseResponded 2 days ago

   Thank you for sharing your experience. We’re truly sorry to hear that we didn’t meet your expectations. We strive to provide both excellent food and service, and it sounds like we missed the mark during your visit. Your feedback about the menu and wait time is valuable, and we’ll be sure to share it with our team. We appreciate you giving us a try and hope that, should you ever decide to visit again, we can provide the experience you deserve. Sincerely, Gerilyn & the BH Team
   

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7. T

   Tammy

   New Orleans2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Definitely would go back and order the same thing! Fantastic dining experience!!
   

   Bourbon HouseResponded 7 days ago

   We love to hear that! A fantastic dining experience and a meal worth repeating—that’s what we aim for! Thank you for joining us, and we can't wait to welcome you back for another round of your favorites. See you next time! Cheers! Gerilyn & the BH Team
   

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8. Z

   Zaiddy

   Seattle1 review

   4.0

   Dined on 11 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The restaurant was very nice, with an antique atmosphere that's well-suited for large groups, and the food was decent.
   

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   Bourbon HouseResponded on 14 March 2025

   Thank you for taking the time to leave us a great review! We're thrilled to know you had a positive experience with us. Your feedback means a lot, and we're always looking for ways to improve. If there’s anything we can do to make your next experience even better, please don't hesitate to reach out. We hope to welcome you back soon! Best regards, Gerilyn & the BH Team
   

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9. R

   Rick VIP

   Houston21 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Bourbon milk punch was great as always! Steak was perfect
   

   Bourbon HouseResponded 7 days ago

   Now that’s a winning combination! We’re thrilled you enjoyed your steak and that our Bourbon Milk Punch lived up to its well-earned reputation. Thanks for dining with us—hope to see you again soon for another round! Gerilyn and the BH Team
   

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10. OT

    OpenTable Diner

    Houston1 review

    3.0

    Dined on 8 March 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2

    Waitress brought food before our drinks. Food was not hot.
    

    Bourbon HouseResponded on 8 March 2025

    We’re sorry to hear about your experience with our service. That’s not the standard we strive for, and we’ll address this internally. Thank you for your honest feedback! -Gerilyn and the BH team
    

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