Brasserie Beau

Review summary

1. M

   Maia

   London

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food was okay. The portions of the roast lunch were far too big - obscene quantity of chicken - about half a chicken each. The plate was so full it was rather off-putting. We were given gravy in jugs and we asked which was for the beef and which was for the chicken and were told it was all the same - just gravy. Hmmm. I like a chicken flavoured gravy on my chicken and a beef flavoured gravy for my beef. However, our waiter, a young man, was delightful. Because of the food we wouldn’t go back.
   

   Brasserie BeauResponded 1 day ago

   Dear Maia, Thank you for taking the time to write a review. We are sorry to hear that you felt the food was not up to standard on the day of your visit, and for this we sincerely apologise. We are always looking for ways to improve our service and offering, and we are truly appreciative of constructive feedback like yours. Rest assured we will be speaking to our team about your experience, and if you’re ever in the area again, we’d love to host you again. The Brasserie Beau Team
   

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2. GH

   GhenaH

   London

   9 reviews

   5.0

   9 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for a Sunday roast, it was the best meal we had in Bath. The food was great, the service lovely, and the atmosphere is beautiful .
   

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   Brasserie BeauResponded 1 day ago

   Dear Ghena, Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
   

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3. c

   christine

   London

   10 reviews

   4.0

   10 reviews

   Dined on 1 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good value set menu, lots of unique dishes , nice cosy atmosphere
   

   Brasserie BeauResponded 1 day ago

   Dear Christine, Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
   

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4. H

   Helen

   Bath

   1 review

   3.0

   1 review

   Dined on 31 October 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We booked the 2 course lunch menu but on arrival we were given the a la carte menu and told that the lunch menu was unavailable. I had to push to see the set lunch menu which was somewhat begrudgingly finally produced - I had mentioned in our booking that we had one person who did not eat meat - we were not offered any divides options and the lunch menu provided no choice - it was a choice of 1 starter & 1 main course - we then did not see that waitress again & had to try & get attention from another waiter. It took over 20 mins to order & another 25 mins before any food arrived - there was only 1 other group of 2 there for lunch so they were not rushed off their feet. The food when it came was good but we did not have enough time to have coffee as we needed to order dessert immediately the main courses arrived and didn’t had time for coffee etc. More attention to service is required and at lunchtime people often have limited time as we did.
   

   Brasserie BeauResponded 1 day ago

   Dear Helen, Thank you for taking the time to write a review. We are sorry to hear that you felt the service was not up to standard on the day of your visit, and for this we sincerely apologise. We are always looking for ways to improve our service and offering, and we are truly appreciative of constructive feedback like yours. Rest assured we have been speaking to the team about your experience, and if you’re ever in the area again, we’d love to host you again. The Brasserie Beau Management Team
   

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5. T

   Tom

   Bath

   1 review

   4.0

   1 review

   Dined on 29 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely restaurant with fantastic menu choices of amazingly presented food. Staff very attentive----all as expected and was very good
   

   Brasserie BeauResponded 1 day ago

   Dear Tom, Thank you for the lovely feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
   

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6. G

   Graham

   Hampshire

   2 reviews

   5.0

   2 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and the staff were very attentive. Lovely atmosphere and beautiful surroundings. I would not hesitate to visit again, in fact I’ve already booked.
   

   Brasserie BeauResponded 1 day ago

   Dear Graham, Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
   

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7. V

   Vicki

   Devon

   6 reviews

   4.0

   6 reviews

   Dined on 15 October 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   We waited 50 minutes before our drinks order arrived! That is way too long. Also the starters arrived after 50 minutes. The food was delicious though + the server was friendly. When asking for the bill, I was given the wrong bill. I also do not like service to be automatically added at 12.5%! I did leave a tip, but as we had had to wait so long for our drinks + food, it was less than 10%.
   

   Brasserie BeauResponded on 17 October 2024

   Dear Vicki, Thank you for taking the time to write a review, and we are glad to hear you enjoyed the food and I’ll certainly pass on your positive comments to our chefs. We are sorry to hear that you waited so long for your drinks and the food to arrive, this is not at all up to our usual standard, and for this we sincerely apologise. We are always looking for ways to improve our service, that’s why we are truly appreciative of constructive feedback like yours. Rest assured we will be speaking to our team, and if you’re ever in the area again, we’d love to host you again and make up for this experience. -The Brasserie Beau Team
   

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8. L

   Lizzie

   Yorkshire

   5 reviews

   5.0

   5 reviews

   Dined on 6 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious Sunday Roast, I had chicken, my husband had beef, it came with plenty of roast potatoes and a Yorkshire pudding and gravy and a bit of veg. Lovely decor and very attentive and friendly staff, we’ll definitely come back again if we go to Bath
   

   Brasserie BeauResponded on 11 October 2024

   Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
   

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9. P

   Paul

   Bath

   1 review

   2.0

   1 review

   Dined on 15 September 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   We had our Sunday roast here after seeing it had great reviews online. We have to say, the food was outstanding and very pleased we had booked. The only thing that let it down was that we had to wait so long to get anything, the food seem to take ages to come. Even when other people came in after us and seem to be getting there roast much longer before. Hopefully the service will get better soon.
   

   Brasserie BeauResponded on 11 October 2024

   Dear Paul, Thank you for taking the time to write a review, and we are glad to hear you enjoyed the food, and we’ll certainly pass on your positive comments to our chefs. We are sorry to hear that you felt the service was not up to standard on the day of your visit, and for this we sincerely apologise. We are always looking for ways to improve our service, and we are truly appreciative of constructive feedback like yours. Rest assured we will be speaking to our team about your experience, and if you’re ever in the area again, we’d love to host you again. The Brasserie Beau Team
   

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10. d

    debbie

    London

    11 reviews

    4.0

    11 reviews

    Dined on 8 September 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Lovely roast dinner, great staff and good atmosphere
    

    Brasserie BeauResponded on 22 September 2024

    Hi Debbie Thank you for taking the time to leave a review. We’re so glad you enjoyed and it’s great to hear you liked the roast dinner and found everything well-presented. We hope to see you again soon! George-Octavian MINEA Restaurant Manager The Elder & Brasserie Beau
    

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