Brasserie la Banque

Review summary

1. L

   Lisa

   Austin

   28 reviews

   vip
   5.0

   28 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brasserisdid not disappoint. I come to town only once a year and this has become a must do on my trip. My meal was amazing and my service exceptional. Can’t wait for next December!
   

   Is this helpful?

   Report
2. m

   michael

   Cincinnati

   18 reviews

   vip
   4.0

   18 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We waited for a while for our table. Gave us complimentary wine which was nice. Table was a bit small for 6 people, but were given a chair a bit into our dinner. Still love dining here
   

   Is this helpful?

   Report
3. A

   Ashley

   New York City

   6 reviews

   vip
   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good drinks, steak tartar was good, bread service was good though bread was a little dry and tough, I wish it was warmer, but still good. Steak and butternut squash was very good. The beef bourguignon was good though very salty, I’m not sure if it was meant to be like that but I did not finish because I couldn’t take the salty. Great service and do check out the downstairs speak easy!
   

   Is this helpful?

   Report
4. C

   Caroline

   Charleston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Dined with a large group of work colleagues for our holiday celebration. The restaurant made us feel very welcome. Service was a little slow (so French!) but that may have been because it was a large party with big orders. I think we all would not hesitate to return however. The food was wonderful and prices were in line with other restaurants of the same caliber.
   

   Is this helpful?

   Report
5. B

   Beth

   Charleston

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff went over the top to accommodate us after a snafu seating us. Alice and other staff were delightful.
   

   Is this helpful?

   Report
6. MJ

   MervynJ

   Nashville

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Pretentious! Service selectively slow- the more pricey your choices the more efficient the service. For a restaurant that purports to be French/ have French ambience, no one responded to French. Food pedestrian.
   

   Brasserie la BanqueResponded 4 days ago

   Thank you for taking the time to leave your review. We're truly sorry that your visit didn't meet your expectations, and we deeply regret that we missed the mark during your time with us. We take all feedback seriously, and we're committed to providing a better experience for all of our guests. We’d love the chance to make things right and understand more about what went wrong. If you’re open to it, please reach out to us so we can discuss your experience further and address any specific concerns you may have. We value your input and hope you’ll consider giving us another opportunity to impress you in the future. Thanks again, Alicia Williams Assistant General Manager
   

   Is this helpful?

   Report
7. T

   Tonya

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorites in Charleston! Never disappoints!
   

   Is this helpful?

   Report
8. M

   Meredith

   Greensboro

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful evening! Very cool atmosphere, food was all fabulous, service was great! The whole team did an amazing job!
   

   Is this helpful?

   Report
9. D

   Dylan

   Dallas

   1 review

   5.0

   1 review

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We booked this restaurant for our one-year anniversary and it was outstanding! Our table was set up extravagantly with flowers, candles, and a handmade card from the staff. The service was impeccable, and our waiter was very nice. She even brought us a gift at the end! Overall, our experience was great and we will definitely be coming back.
   

   Is this helpful?

   Report
10. J

    Jack

    Charleston

    10 reviews

    vip
    5.0

    10 reviews

    Dined on 2 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Good service and excellent service as usual. I like the ambiance.
    

    Is this helpful?

    Report