Brasserie la Banque

Review summary

1. O

   Othniel

   Tampa3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent restaurant. They made our anniversary special. They gave us a signed card by the staff and treated us very special. Thanks for making it a memorable night.
   

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2. P

   Paul VIP

   Charleston21 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and wine list. Would recommend highly. Definitely would need a reservation- very busy on a Wednesday!
   

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3. A

   Alen

   Fort Lauderdale3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic drinks martinis are perfectly crafted with attention to detail.
   

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4. S

   Sumit

   Charleston2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and amazing service! We were there to celebrate a birthday and they made us feel so so special..
   

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5. C

   Caymus1

   Nashville29 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   First time here and was fantastic. Had choice of regular table or bar seat facing kitchen. We enjoyed speaking with chefs as they prepared food for the guest. I had a NY Strip Au Poive and wife had chicken Roti. Escargot app was some of the best I’ve ever had. Will likely return to this spot on Broad.
   

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6. OT

   OpenTable Diner

   Charleston1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   The restaurant left the door open and it was cold inside. All four of us got different dishes and we were not impressed which is a shame because this was one of my favorite restaurants in Charleston.
   

   Brasserie la BanqueResponded 6 days ago

   Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience didn't meet your expectations. We always aim to provide high-quality meals and a comfortable environment for our guests, so it’s disappointing to hear that we fell short during your visit. We understand your frustration with the door being left open and apologize for any discomfort it caused. We’ll make sure to address this issue with our team to prevent it from happening in the future. We would love the opportunity to make things right and hope you’ll consider giving us another chance. If you're willing, please reach out to us so we can better understand your experience and ensure a more enjoyable visit. Thank you again for your feedback, and we hope to welcome you back soon.
   

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7. R

   Rob or Charlene

   Charleston3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A thoroughly enjoyable evening. The fresh oysters, shrimp, and crab ravigote was perfect for sharing (among 4). We had the duck leg confit cassoulet, a steak frites, and the chicken - all delicious. The service was attentive and friendly but not intrusive. The only negative was the high sound level - a common problem in Charleston restaurants.
   

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8. D

   Daniel VIP

   Charleston84 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our experience and meal at this restaurant. After having to reschedule our reservation 3x, we were able to go and it was so worth it! The restaurant staff was awesome - especially preparing a few nice things at the table for my in laws 40th anniversary. The restaurant put 2 hearts on the table, a framed "Happy Anniversary Wishes", a "card" signed by the staff wishing them happy anniversary and the candle/votive was sitting in a heart covered paper 😁 What a nice thing to do! The food was delicious! I had the escargo - 5 stars!! - and mussels with french fries. My wife and mother in law had the shrimp cocktail as well the mussels. My wife said the shrimp cocktail was one of the best she has had...very fresh and the shrimped "popped" in her mouth because of the firmness - not soft as some can be. My father in law had the scallops which were delicious but he felt it wasnt an entree size. For dessert I had the frozen blueberry lavender souffle and it was awesome. It was unlike anything I had before..it was like the best sorbet ever. My wife had the profiteroles which she absolutely loved! I also must mention Kristin, our server! She was very attentive as well as knowledgeable about the menu. She brought a lot of fun energy to our table. We will definitely be back! Thank you to the staff for making my In Laws anniversary so great!! Also, Aiden, who my wife emailed a few times - thanks!! Anyone coming to the restaurant will be glad they did! 5 star service and food.
   

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9. OT

   OpenTable Diner

   Charleston1 review

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came for our anniversary and they were so lovely! They gave complimentary champagne and wrote a card from the staff. We were deciding whether to get their frenched oysters and when they saw we liked oysters, they gave us 2 complimentary. 10/10!!
   

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10. J

    James

    St. Louis3 reviews

    3.0

    Dined on 19 March 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2

    Wasn’t great, no need to go back. Food was cold, had to ask the server for everything. Very disappointing.
    

    Brasserie la BanqueResponded 6 days ago

    Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience was disappointing, and we apologize for the issues you encountered. It’s concerning to hear that your food wasn’t served hot and that you had to ask the server for everything. This is certainly not the experience we want our guests to have. We’ll be reviewing your feedback with our team to ensure we address both the quality of our food and the level of service. Your experience is important to us, and we’re committed to making improvements. We’d love the opportunity to make things right and hope you’ll consider giving us another chance. If you’d like to discuss your experience further, please reach out to us directly. We hope to have the opportunity to welcome you back.
    

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