Braven

Review summary

1. E

   Edward

   Edmonton

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Karen always takes such great care of us! A great experience.
   

   BravenResponded 1 day ago

   Hi Edward, thanks for sharing your review! We’re lucky to have Karen on our team, and we look forward to welcoming you back for another great experience!
   

   Is this helpful?

   Report
2. S

   Sarah

   Edmonton

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Karen at braven is outstanding, she is one of the reasons we keep going back. Karen pays nothing but full attention to you and your needs at Braven, she is excellent and the best.
   

   BravenResponded 1 day ago

   Hi Sarah, thank you so much for sharing your experience with us! We’re thrilled to hear that Karen continues to make such a positive impact on your visits. Her dedication and exceptional service truly stand out, and we’re so fortunate to have her as part of the team. We look forward to welcoming you back soon for another memorable experience at Braven!
   

   Is this helpful?

   Report
3. M

   Mike

   Vancouver

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   First time at the Restaurant, I would have given it a solid 5 Stars, but our food was lukewarm at best . The steak was Top 3 I’ve ever had and I’ve had lots lol, if only it was Hot !! They gave us new warmer mashed potatoes but still not hot !! We still loved the food but for the price I wanted it hot and fresh!! The server Alisha was Awesome and so great to talk to and engage with, maybe next time it will be a solid 5 Stars ⭐️ Thanks Mike
   

   BravenResponded 1 day ago

   Hi Mike, thank you so much for sharing your experience with us! We’ll be sure to pass along your kind words to Alisha. That said, we’re sorry the temperature of your food didn’t meet your expectations. Your feedback is incredibly valuable, and we’ll use it to ensure we deliver the perfect experience next time. We’d love to welcome you back soon and earn that solid 5 stars you mentioned!
   

   Is this helpful?

   Report
4. J

   Jesse

   Edmonton

   11 reviews

   5.0

   11 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nick was great with us. Food and drinks were amazing. Due to weather conditions with out of town travel, we had to reschedule our reservation which the host team was happy to accommodate. We stopped in briefly for appetizers and cocktails, but will be back very soon for a family dinner.
   

   BravenResponded 7 days ago

   Hi Jesse, thank you for your wonderful feedback! Your convenience is very important to us, and we were happy to accommodate your travel changes. We look forward to welcoming you back soon for a full family dinner experience!
   

   Is this helpful?

   Report
5. A

   Ashley

   Edmonton

   1 review

   5.0

   1 review

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love going to Braven. Every bite is always delicious and the service has always been great. Every recommendation I’ve been given by the waiters has always been fantastic and I always have great service.
   

   BravenResponded 1 day ago

   Hi Ashley, thank you for your amazing feedback! We're so happy to hear that you always enjoy the food and have great service at Braven. Our team loves offering recommendations, and it's fantastic to know they’ve been spot on every time. We look forward to welcoming you back for more delicious experiences!
   

   Is this helpful?

   Report
6. S

   Shayla

   Edmonton

   4 reviews

   2.0

   4 reviews

   Dined on 17 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   This place is absolutely incredible for dinner and I highly recommend for that. However breakfast/brunch was not a great experience for us. Food messed up multiple times, we waited a long time for our order and even drinks. The server was not very pleasant, she even lied to me when I asked where the eggs were for my order. Watched our drinks and food sit for a very long time before being delivered to us and they were not busy at all. Watched 2 tables that sat after us received food first, they seemed to have much better servers. Their breakfast/brunch staff certainly do not have the same attitude as there evening staff. I had to seek out a manager, I was happy with how the manger handled the situation, he did get it corrected and comped the drinks and my plate from our bill, however by the time I received my correct meal, I was no longer hungry as I had eaten off my husbands plate since my food was incorrect twice and was almost an hour before I received my meal. Husband’s elk sausages were very dry, but I believe the server let it sit there a while before serving us. We will return again for dinner but I don’t think we will be back for the brunch again. We don’t mind the price you pay at a quality restaurant like Braven for great food, but certainly not at that level of service.
   

   BravenResponded 7 days ago

   Hi Shayla, thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during brunch—what you described is not the standard of service we aim to provide. While we're glad the manager was able to address the situation, we understand how frustrating it must have been. Your feedback is truly appreciated, as it helps us improve, and we hope you’ll consider giving us another chance in the future.
   

   Is this helpful?

   Report
7. G

   Greg

   Edmonton

   1 review

   5.0

   1 review

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time at the Braven which was recommended by our daughter and son in law. Very good server and food was delicious!!
   

   BravenResponded on 14 November 2024

   Hi Greg, thank you so much for choosing Braven and for sharing your experience! We're thrilled that you enjoyed your visit, and we forward to welcoming you and your family back soon!
   

   Is this helpful?

   Report
8. N

   Nancy

   Edmonton

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and exceptional service. We will be back!
   

   BravenResponded on 12 November 2024

   Hi Nancy, we are delighted that you had an exceptional experience with us! Thanks for sharing your review. We look forward to serving you again soon!
   

   Is this helpful?

   Report
9. m

   marie

   Baltimore

   1 review

   2.0

   1 review

   Dined on 10 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Very expensive for the quality. Typical hotel restaurant. Nothing spectacular.
   

   BravenResponded on 12 November 2024

   Hi Marie, thank you for your review. We're sorry to hear that your experience didn't meet your expectations. We value your feedback and will consider it as we work on enhancing our offerings. We hope to see you again!
   

   Is this helpful?

   Report
10. A

    Andrew

    Edmonton

    2 reviews

    4.0

    2 reviews

    Dined on 10 November 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Amazing meal, and quick service. Staff were very friendly and knowledgable. Noise level was pretty loud probably due to rodeo crowd. Tables were close together. Definitely recommend!
    

    BravenResponded on 12 November 2024

    Hi Andrew, thank you for sharing your review! We’re so glad to hear you enjoyed your meal, the quick service, and the friendliness of our team. We understand the noise level can vary, especially with events like the rodeo, but we’re thrilled that it didn’t take away from your experience. We look forward to welcoming you back soon!
    

    Is this helpful?

    Report