Bravo Italian Kitchen - Columbus - Lennox

Review summary

1. A

   Adriel

   VIP

   Columbus

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   I've been to Bravo many times and this experience was the worst of them. Pros and cons below: Pros: - The staff was really nice. - We were grateful they were open on Christmas and we could make a reservation. - The cocktails were tasty. Cons: - I went to use my silverware and found that my fingers were wrapped around caked-on food on the knife, and a lot of it. I asked for a completely new set because the dried food was wrapped up with the other two forks. - My date had no silverware, but they promptly gave him some when I asked. - The drinks took about 15 minutes to get to our table. My date's cocktail was warm when it was served to him, though he liked the taste. - Our food took so long to get to us that we weren't sure whether to order another drink because we didn't want to be done eating by the time it got to us. - The food came to us barely warm and was clearly sitting out for a while. I always get the lasagna and could tell by the look and temperature that it'd been out for a long time. Some of the noodles weren't even coated in the sauce, and it was lukewarm when I bit into it. The taste was good, though. My date's spaghetti came out dry, with the sauce not even sticking to the noodles. He didn't even finish the rest of it. We ended up ordering drinks just before our meals came and closed out the second they arrived at our table. We still tipped above 20% because our server was nice and we tried to understand that maybe things were this way because of Christmas; that doesn't mean we didn't leave feeling like we wasted $116 on the experience. We do like Bravo, but this was super disappointing.
   

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2. T

   Teresa

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   so grateful to spend Christmas here with friends!!
   

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3. OT

   OpenTable Diner

   Columbus

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The noise was a bit much, but it was Christmas Eve and and all were in a festive mood.
   

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4. K

   Kathi

   VIP

   Columbus

   18 reviews

   4.0

   18 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   We have eaten Christmas Eve dinner at Bravo for many years. This year’s experience was not our best. The bartender was charged with serving our table, along with tending the bar for all upper level tables. This was unfair, both to him and to us. It took nearly 30 minutes just to get water. We only ended up with one bottle of wine because Omar was so slammed, he didn’t make it back to the table. The manager brought our bread and appetizers. Our soup and salads never showed up. Seven of eight entrees were eventually served — four of them lukewarm. Eventually, we caught the attention of a passing waiter and asked him to check on the eighth entree. By this time, three of us had finished eating and I had passed my plate to my hungry husband. His entree (lukewarm) finally appeared. Food tasted good, but the temperature was off-putting. One salad showed up after all but two of us were finished and we sent it back. Because we know that restaurants are understaffed and it was a holiday, we did not allow ourselves to become upset. We will return because we love the food and the temperature and service issues were not our usual experience.
   

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5. j

   joseph

   Columbus

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server and food was great. They were very busy, which is great for the holiday season. Thank you so much.
   

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6. L

   Leslie

   San Francisco

   9 reviews

   3.0

   9 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Good food but pretty slow service tonight which is unfortunate since our group included two small children with minimal patience.
   

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7. M

   Marco

   VIP

   Columbus

   13 reviews

   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our team recently had our Christmas department lunch at Bravo at Lennox, and it was a fantastic experience! From the moment we walked in, the staff was welcoming and attentive, ensuring our group was well taken care of. The festive atmosphere added to the holiday spirit, and the restaurant was beautifully decorated for the season. The food was outstanding – a perfect balance of flavor and presentation. Everyone in our group found something they loved on the menu, and the portions were generous. The pasta dishes, in particular, were a hit, and the desserts were the perfect sweet ending to a wonderful meal. Bravo at Lennox made our holiday lunch truly special, and we’ll definitely consider it for future events. Highly recommended for anyone looking for great food, excellent service, and a warm, inviting atmosphere!
   

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8. D

   Daisy

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bravo!!!!👏👏👏. Our server, Connor was excellent! Food was great! Perfect dinner! Enjoyed our time at Bravo!
   

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9. R

   Rose

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice open atmosphere, diverse menu, excellent service. Have had lunch/dinner there manner times as well as Happy Hours many times. I recommend!
   

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10. D

    Daniel

    VIP

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on 7 December 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5

    Solid Italian food for a chain. A little overpriced for what you get but what isn’t anymore. Service was fine, appreciated them accommodating us adding to our reservation last minute.
    

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