Brenner's on the River Walk

Review summary

1. s

   scott

   Dallas4 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Stipulated an anniversary celebration. The couple next to us got rose petals on table and we got nothing. Expensive dining experience was subpar
   

   Is this helpful?

2. V

   Valerie

   Houston32 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   This is our second experience and Brenner’s. Overall, everything was great! Our waiter, William, could benefit from additional training in customer service. To start, he did not introduce himself. The second time he came to our table, I asked for his name so I knew what to call him. It just seemed like it took a lot longer for our drinks to arrive than normal. There was another waiter that was working in tandem with William and that guy was on top of it! Overall, William was a good waiter. We tipped him a standard 20%. We normally tip 25 to 30% these days with superior customer service. As I mentioned in the beginning, William could benefit from additional training to elevate his level of customer service.
   

   Is this helpful?

3. K

   Kyle VIP

   Chicago3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ask for Daniel. Awesome service. Awesome food. Highly recommend
   

   Is this helpful?

4. OT

   OpenTable Diner

   Chicago2 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Party of 4. After waiting over an hour our food arrived and all of our steaks and 2 of the sides were already cold. Very disappointing on a $600 meal
   

   Is this helpful?

5. H

   Heather

   Unspecified1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was fantastic from the service to the food. Thank you to everyone who worked last night!
   

   Is this helpful?

6. OT

   OpenTable Diner

   Alabama4 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Daniel was amazing and attentive during our visit. Provided great recommendations and timed our meal perfectly. The piano music was a great accompaniment to our dinner. The food was outstanding and well prepared. I highly recommend the bacon wrapped shrimp!
   

   Is this helpful?

7. OT

   OpenTable Diner

   Louisville3 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Food and services was great. Had the red snapper.
   

   Is this helpful?

8. OT

   OpenTable Diner VIP

   San Antonio4 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and Vincenzo really took care of us. He is very knowledgeable
   

   • 
   • 

   Is this helpful?

9. C

   Cameron

   San Antonio2 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed everything about the restaurant. Will definitely be coming back again.
   

   Is this helpful?

10. T

    Taylor VIP

    Houston5 reviews

    5.0

    Dined on 21 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was delicious the ambience was elegant and the staff were wonderful!! I highly recommend dining here
    

    Is this helpful?