Brio Italian Grille - Cherry Hill

Review summary

1. K

   Karla

   Philadelphia

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Terrible waiter! Bad service. He took forever to come to our table so we could pay. He never came to to see if we needed anything.
   

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2. L

   Linda

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food and service were good. Lamb chops were flavorful. Lasagna was good. Bruschetta and wedge salad very good.
   

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3. r

   robert

   Philadelphia

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a nice first-time experience at Brio. Both food & service were very good despite restaurant being very full.
   

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4. L

   Linda

   New Jersey

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first visit to this restaurant with a friend for Christmas Day lunch. Marcus, our Server was very friendly and helpful. The ambience was good, noise level was moderate, environment was very relaxing - the smell of good food permeated the air and I wondered if the food would taste as good. No disappointment, every dish was excellent. I would recommend the Brio Italian Grille to Friends and Family.
   

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5. J

   John

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I visited a week earlier to inquire about the Christmas menu. I was told regular menus. Lunch and dinner. When we got there it was dinner only. This put us in a situation. However, the food was good. The waiter and service were fine. Everyone was attentive. For a Christmas meal, it was difficult seeing 👀 folks working on their holiday. It was, subsequently, a good experience, and we were grateful!
   

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6. J

   JENNIFER

   New Jersey

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely awful. Our table was at the front door. Every time it opened it was freezing. People waiting for the seat were almost sitting right next to us. Our waitress was miserable, yes it was Christmas Eve but fake it til you make it. The calamari came out with two big blobs of sauce on the plate with some calamari in the middle. My mom's grilled chicken salad came out with lunch meat on it. Definitely won't be back no wonder they were the only place with reservations.
   

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7. J

   Jillian

   Philadelphia

   3 reviews

   3.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We went for the Santa brunch and it was adorable! They gave out balloons and activities for the kids to do at the table and the restaurant was decorated beautifully!
   

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8. C

   Colleen

   Philadelphia

   30 reviews

   1.0

   30 reviews

   Dined on 13 December 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Unfortunately this was the worst service we have ever had at this Brio location. We had a table of 8 to celebrate the holidays. It started off by our waiter informing us we were out of wine (which they were not, I had to go to the bartender to confirm). We had to ask for water and bread to be brought out, our dirty plates were not removed between courses, culminating with being told they were out of coffee when we asked for coffee with our dessert. It was a really bad experience in service. Very disappointed
   

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9. A

   Amy

   VIP

   Philadelphia

   62 reviews

   3.0

   62 reviews

   Dined on 12 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   My dining partner ordered "a glass of cabarnet". True, he didn't specify which, but imagine our surprise to see on the bill he had consumed a $26 glass of wine! When I asked the waiter about it, he said the 3 $15 options were all sold out. He shrugged when I suggested the customer be informed next time. In addition, the dining room was freezing! Most of the diners, including us, were wearing our coats throughout our meal. Other than that - we did enjoy our entrees - less expensive than the glass of wine!
   

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10. M

    Michael

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on 3 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and service were outstanding. Prices were a bit high for a chain restaurant. I know all about inflation, but the wine and menu was very pricey.
    

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