Reviews can only be made by diners who have eaten at this restaurant
- 4.2Food
- 4.3Service
- 4.0Ambience
- 4.0Value
Noise • Moderate
To plan your next event, view our menu:
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So my husband and I decided to go to Brio for our birthday celebration. First there airconditioning was down. Food was very salty. Also disappointed that Brio does absolutely nothing for a birthday celebration","rating":{"food":3,"service":4,"ambience":1,"value":1,"noise":"QUIET","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Michael","metro":{"metroId":12,"displayName":"Houston","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-07-10T19:30:53Z","dinedDateTime":"2025-07-06T18:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-149944-302825-110100754301","text":"Over priced for the value. Regret the choice and could have had more value from Olive Garden.","rating":{"food":2,"service":3,"ambience":2,"value":1,"noise":"QUIET","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Brad","metro":{"metroId":3,"displayName":"Chicago / Illinois","__typename":"Metro"},"initials":"B","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"We’re sorry to hear your visit didn’t meet expectations. Providing great food and value is important to us, and we regret that we missed the mark for you. Your feedback is appreciated and will be shared with our team as we work to improve. We hope you’ll consider giving us another try in the future.","responseDateTimeUtc":"2025-07-03T13:51:32Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-07-02T00:49:13Z","dinedDateTime":"2025-07-01T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-149944-302439-100068267880","text":"I made a reservation here for my wife’s birthday with our extended family. We get there, and the AC was out! It was very warm in the dining room and nobody notified us beforehand. On top of that, the menus provided were torn and dirty. For paper menus, they shouldn’t reuse them in such poor condition. I will say our server did her best, but it was not a very good experience all in all. The food was pretty good, but not worth the price, especially given the uncomfortably warm setting.","rating":{"food":3,"service":4,"ambience":2,"value":2,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Austin","metro":{"metroId":12,"displayName":"Houston","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for your feedback, and we sincerely apologize for the discomfort during your wife's birthday celebration. We understand how disappointing it must have been to arrive and find the AC out, especially without prior notice. The condition of the menus is also unacceptable and not reflective of the standards we strive for. While we’re glad to hear your server did her best and the food was enjoyable, we regret that the overall experience didn’t meet expectations. Your comments have been shared with our team so we can take immediate steps to improve.","responseDateTimeUtc":"2025-06-26T17:33:25Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-06-24T13:52:57Z","dinedDateTime":"2025-06-21T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-149944-302260-100057855540","text":"Our overall dining experience was good; the waiter was pleasant and attentive. My biggest complaint is regarding the establishment not being properly air conditioned. It seems the restaurant is aware of the issue, based on previous Open Table reviews and their response, however they don’t appear to have made any changes as of my visit.","rating":{"food":4,"service":4,"ambience":1,"value":4,"noise":"DO_NOT_RECALL","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Krystal","metro":{"metroId":12,"displayName":"Houston","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for your feedback. We're glad to hear you had a positive experience with your server, but we sincerely apologize for the ongoing issue with the air conditioning. We understand how uncomfortable that can be, especially when it hasn’t yet been resolved. Please know that we are aware of the problem and have scheduled maintenance to fix it. We appreciate your patience and hope to provide a more comfortable environment on your next visit.","responseDateTimeUtc":"2025-06-18T16:00:11Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-06-16T16:40:53Z","dinedDateTime":"2025-06-15T13:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-149944-302132-100123359350","text":"It was a nice restaurant, but food was okay. It was good priced.","rating":{"food":2,"service":5,"ambience":5,"value":4,"noise":"DO_NOT_RECALL","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Callie","metro":{"metroId":12,"displayName":"Houston","__typename":"Metro"},"initials":"C","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-07-14T01:06:03Z","dinedDateTime":"2025-06-07T19:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-149944-301588-150030688575","text":"A/C was broken so the restaurant was very warm.\nA large party was celebrating a birthday and they brought in a mariachi band. Way too loud.","rating":{"food":4,"service":4,"ambience":1,"value":3,"noise":"ENERGETIC","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Philip","metro":{"metroId":12,"displayName":"Houston","__typename":"Metro"},"initials":"P","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for your feedback. We’re sorry to hear the A/C was not working, making the restaurant uncomfortably warm, and that the noise level from the celebration disrupted your experience. We understand how important comfort and atmosphere are, and your comments will be shared with our team to help us better manage these situations in the future. We appreciate you bringing it to our attention.","responseDateTimeUtc":"2025-05-26T00:09:01Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-23T00:57:53Z","dinedDateTime":"2025-05-18T13:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-149944-301433-190219941469","text":"The service was terrible. The server was not inattentive. Will not come back to this establishment.","rating":{"food":4,"service":1,"ambience":4,"value":3,"noise":"ENERGETIC","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Loren","metro":{"metroId":58,"displayName":"Exclusive","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-14T13:15:04Z","dinedDateTime":"2025-05-11T18:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-149944-301274-160062177366","text":"Excellent. Great value. Convenient parking. Speedy service","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":7,"nickname":"Janvier","metro":{"metroId":12,"displayName":"Houston","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-10T23:42:12Z","dinedDateTime":"2025-05-10T13:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-149944-300567-170025460327","text":"This was not as good as my past experience at Brio, which is one of my favorite restaurants. Reservation of 4 for Easter dinner. Restaurant was somewhat empty, which was OK for us. Was looking forward to the Brio Old Fashioned coctail based on our last visit. Got the recipe last visit. Make them at home all the time. Ordered two for me & wife. Told waitress to make them good. One glass had a lesser volume than the other, and the drinks did not taste good. Ordered appetizers for the table. About half way through, the waitress is bringing the salads. About half way through the salads, the waitress is bringing the entree's. Crap, we have a table full of food. I had the Beef Medallions. Had them before here. These not as good. Comes with a side of asparagas, which was stringy, soft and tasted horrible. I told the waitress. No help. Spent $275 total on this meal. I was very disappointed. I rate them 3 stars because I know they can do better. 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Brio Italian Grille - Houston - City Center reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
Houston
Child-friendly
Jonathan
Houston2 reviews
Dined 4 days ago
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Michael
Houston1 review
Dined on 6 July 2025
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Brad VIP
Chicago / Illinois1 review
Dined on 1 July 2025
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Austin
Houston4 reviews
Dined on 22 June 2025
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Krystal
Houston5 reviews
Dined on 15 June 2025
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Callie
Houston1 review
Dined on 8 June 2025
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Philip VIP
Houston4 reviews
Dined on 18 May 2025
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Loren
Exclusive1 review
Dined on 11 May 2025
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Janvier
Houston7 reviews
Dined on 10 May 2025
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Mark
Houston26 reviews
Dined on 20 April 2025
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Brio Italian Grille - Houston - City Center offers takeout which you can order by calling the restaurant at (713) 973-9610.
Brio Italian Grille - Houston - City Center is rated 4.2 stars by 1317 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
12808 Queensbury Lane, Houston, TX 77024