BRU Burger Bar - Fort Wayne

Review summary

1. S

   Seth

   Indiana

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great place for our Valentines date. Our service was amazing. The salad I received was amazing. The burger was pretty good, my wife said it was a little dry.
   

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2. N

   Nancy

   Indiana

   1 review

   5.0

   1 review

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thrilled that Bru Burger opened in Fort Wayne. Food and service was great. Will be back
   

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3. n

   noelle

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yummy burgers Great service Come hungry. My gosh golly the amount of fries was ginormous
   

   BRU Burger Bar - Fort WayneResponded on 30 January 2025

   Noelle, thank you for taking the time to leave us a five-star review! I agree that if you are joining us, you should come prepared to feast. Our food is too delicious to put down! We look forward to seeing you again soon, and continuing to leave you feeling happy and full! Deztinee Andrews | Assistant General Manager
   

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4. L

   Lynn

   VIP

   Indiana

   64 reviews

   5.0

   64 reviews

   Dined on 23 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious. The Bru Burger and Salmon Sandwich were very tasty. They were of a generous portion and messy to eat but delicious. We also had fries and the Valencia salad. There was a generous helping of fries and a nice sized salad. Both tasted wonderful. Service was great.
   

   BRU Burger Bar - Fort WayneResponded on 25 January 2025

   Lynn, thank you for taking the time to leave us a five star review! I'm so glad to hear you enjoyed everything, and that you were well taken care of! Thank you for joining us, and we look forward to hosting you again soon! Deztinee Andrews | Assistant General Manager
   

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5. E

   Elesha

   Indiana

   1 review

   4.0

   1 review

   Dined on 17 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I was pleasantly surprised with my BruBurger experience. Being someone who is Gluten Free it can be challenging to find a solid burger joint. They offered my a gluten free menu to look over during my brief wait for my table. To my delight, there was not an upcharge for gluten free options. The entire staff (from server to kitchen crew) took my dietary needs into sensitive consideration including using a separate fryer for my fries. I loved being able to choose from a versatile menu with ranges in flavor profiles. The Provencal burger was cooked medium-rare upon request. The basil aioli up-leveled the taste even more. The fries had the perfect crisp to fresh ratio. Additionally, the seasoning was salty with what seemed like a hint of sweet. I requested a side of truffle mayo to dip them and that was absolutely the move. I will definitely be back to continue working my way through the menu. Their General Manager, Logan, is incredibly kind, personable, and has customer needs at the forefront of all he's doing. He checked in on our table and made sure everyone's experience was up to standard. Future Tip: Booking a reservation in advance is always helpful.
   

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6. C

   Christina

   Las Vegas

   3 reviews

   3.0

   3 reviews

   Dined on 17 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Burgers didn't have any flavor or spices. Had to add salt and pepper to have taste. I ordered the Bourbon burger. They brought me the wrong burger at first. 2 times they tried to bring us someone else's appetizer, when we didn't order any. The fries were extremely overcooked and couldn't bite off a piece and extremely greasy. The burger bun was dripping with grease. The best thing was the Gorgonzola Salad. AMAZING SALAD!!!! It is super loud in there and hard to have a conversation. We were seated and waited over 10 mins for a waitress to come. Same waitress greeted and took orders of others that were seated way after us..
   

   BRU Burger Bar - Fort WayneResponded on 22 January 2025

   Christina, thank you for taking the time to share with us your experience. I am terribly sorry to hear about all of these things as they are not the standards we hold ourselves to. If you would like to reach out to us via phone call, I would love to have a chat with you about how we can change your view on us. I will say, the Gorgonberry Pecan Salads is one of my personal favorites as well. We look forward to talking with you soon. Deztinee Andrews | Assistant General Manager
   

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7. L

   Laura

   Indiana

   5 reviews

   5.0

   5 reviews

   Dined on 17 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was great. We ordered from the Savor FW menu. Would’ve been better if the salad came out before the burger & fries. It was a lot of food all at once.
   

   BRU Burger Bar - Fort WayneResponded on 30 January 2025

   Laura, thank you for joining us for Savor! The intention of the Savor menu is to have the first course come before the second. I am sorry to hear that this wasn't the case for you. I am delighted to hear you still enjoyed your meal regardless. We look forward to hosting you again soon! Deztinee Andrews | Assistant General Manager
   

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8. B

   Brittany

   Chicago

   1 review

   5.0

   1 review

   Dined on 17 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a fantastic experience with every staff member we had contact with during our visit. The food was great both times we’ve visited, but the service made it a 5 star experience.
   

   BRU Burger Bar - Fort WayneResponded on 21 January 2025

   Brittany, thank you for taking the time to leave us a five star review! We love when guests choose to spend their birthday, or any other celebration, with us. We strive to make that guest feel extra special, and we thank your daughter greatly for choosing to spend her big day with us! We look forward to seeing you all for your next special event or casual night out. Cheers! Deztinee Andrews | Assistant General Manager
   

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9. T

   Theresa

   Indiana

   1 review

   5.0

   1 review

   Dined on 15 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time at Bru Burger. It’s such a cool place & our server was great. We tried Savor Fort Wayne: what a deal. The salads were unbelievable-such a nice big serving & so good. We all loved our burgers! We’ll be back! Thank you!!!
   

   BRU Burger Bar - Fort WayneResponded on 21 January 2025

   Theresa, thank you for taking the time to leave an awesome review. I am pleased to see that you found the food, service, ambience, and value to be worth five-stars! We look forward to hosting you again soon! Deztinee Andrews | Assistant General Manager
   

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10. B

    Bryan

    Indiana

    1 review

    5.0

    1 review

    Dined on 11 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    BRU Burger Bar has the best tasting burgers, fries and onion rings. Logan the GM is on top of everything, from greeting you to running food and making sure you are enjoying yourselves. The wait staff is top notch as well.
    

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    BRU Burger Bar - Fort WayneResponded on 14 January 2025

    Bryan, thank you so much for taking the time to leave us a 5 star review! I'm thrilled to hear you enjoyed our food. I'm not surprised to hear that Logan impressed you in the way he did. He is awesome at being everywhere at once. He has just recently stepped into the role of the GM, and we are excited to have him steering the ship. As far as the staff goes, I couldn't be more impressed by a group of people working together. Everyone here is hard working and passionate about taking care of their guests. We look forward to seeing you again soon! Deztinee Andrews | Assistant General Manager
    

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