Buckland Manor

Review summary

1. R

   Roger

   London

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   On a very cold but sunny November day we treated ourselves to lunch at Buckland Manor hotel. From time gone by , escaping from the mad world the village and hotel was wonderful and greeted us with charm and friendship seldom experienced. All quite stunning. The team were perfect, greeting us with a smile and informal welcome, not in your face or pompous. The service couldn’t be more in keeping with the spirit of the day, possibly because of the confidence they had in the kitchen. We left feeling spoiled and very happy with ourselves that we experienced a charm and had the best day , simply wonderful.
   

   Is this helpful?

   Report
2. M

   Martin

   Gloucestershire

   1 review

   3.0

   1 review

   Dined on 10 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Overall good food and service However, when server accidentally spilled wine all over our table I wouldn't have expected an apology and the table cloth changes, not napkins to cover up stains This is not a good standard for an expensive afternoon lunch
   

   Is this helpful?

   Report
3. C

   Cheryl

   Worcestershire

   1 review

   5.0

   1 review

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous x as always x see you all agin very soon
   

   Is this helpful?

   Report
4. P

   Paul

   Berkshire

   1 review

   3.0

   1 review

   Dined on 26 October 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The main course was very small compared to other hotels
   

   • 

   Is this helpful?

   Report
5. C

   Clive

   Surrey

   11 reviews

   5.0

   11 reviews

   Dined on 21 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great restaurant, excellent food and good service.
   

   Is this helpful?

   Report
6. R

   Robert

   Oxford

   8 reviews

   vip
   4.0

   8 reviews

   Dined on 18 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A lovely romantic setting with fabulous Michelin star food. Maybe too quiet and old world for a younger audience but my wife & I thoroughly enjoyed our anniversary dinner there. Expensive.
   

   Is this helpful?

   Report
7. A

   Andrew

   Oxford

   8 reviews

   5.0

   8 reviews

   Dined on 7 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Absolutely delightful food in a beautiful setting. Service is impeccable. It’s understandably quiet at lunchtime during the week, so some light classical or jazz music in the background might be a good idea. Otherwise its an idyllicexpetienxe
   

   Buckland ManorResponded on 15 October 2024

   Dear Andrew, Thank you for taking the time to share your views of your recent experience. We value all of the feedback we receive and to read such comments as yours really does mean the world to the whole team. I have passed your comment regarding background music on to the Restaurant Manager to review accordingly. We look forward to welcoming you back to Buckland Manor in the future. Kind Regards Marcellin Hardouin
   

   Is this helpful?

   Report
8. A

   Amy

   Worcestershire

   1 review

   5.0

   1 review

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hotel really old really nice staff and service excellent food brilliant smashing evening thank you so much .
   

   Buckland ManorResponded on 15 October 2024

   Dear Amy, Thank you for taking the time to review your recent experience of the restaurant. We are so pleased that you enjoyed yourselves and we look forward to welcoming you back in the future. Kind Regards Marcellin Hardouin
   

   Is this helpful?

   Report
9. M

   Melanie

   Fort Lauderdale

   6 reviews

   3.0

   6 reviews

   Dined on 18 September 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   As the restaurant has limited seating, the main course list was limited. With only four to choose from I was not satisfied that I had enough choices that evening but certainly may have been pleased another time. The staff were very accommodating and the dining room was lovely.
   

   Is this helpful?

   Report
10. T

    Tim

    London

    17 reviews

    5.0

    17 reviews

    Dined on 23 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Expensive but very good. Staff very attentive. Only two issues. The lamb was a little tough. But the worst thing was the truly terrible piped music, as if it was a playlist of the worlds worst lift music. So bad we were glad to get out of the restaurant.
    

    Buckland ManorResponded on 20 September 2024

    Dear Tim, Thank you for taking the time to leave us a review on Open Table. Following on from your comments regarding the music selection, I would like to assure you that the Restaurant Manager has made appropriate changes and I do apologise. We have also reached out to our supplier to ensure that the meat we receive is of the required high standard and we do apologise. We hope to welcome you back again soon. Kind Regards, Marcellin Hardouin
    

    Is this helpful?

    Report