Buenos Aires Nights - Maidstone

Review summary

1. D

   Danny

   Kent1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I had high hopes for a pleasant evening at Buenos Aires Steakhouse, but unfortunately, my experience fell short. Upon arrival, we were left waiting in the doorway for about 5 minutes, which immediately set an awkward tone. We had our 11-month-old baby with us, but hadn’t mentioned it when booking. This seemed to cause some tension, as the staff’s response made it clear that our baby was seen more as an inconvenience than a welcome guest. It wasn’t a great start. Once seated, we asked for a high chair, but it didn’t arrive until after our drink order was taken, and even then, we had to follow up to remind the staff again. It was frustrating not to receive the attention we expected. We ordered bread with our drinks, but after a solid 30-minute wait, we had to ask again about it. This lack of attention continued throughout the meal. We were left with empty glasses multiple times, as the staff seemed to ignore our attempts to get their attention. The real frustration started after 90 minutes of waiting for our food. When it finally arrived, my steak was not cooked to order. I asked for medium, but it came out well done. When the steak was sent back, the staff didn’t properly communicate with the kitchen and simply expected me to eat my side of mashed potatoes while waiting for the new steak. To make matters worse, the mashed potatoes had already gone cold. At this point, we were fed up and explained that we had no time to wait any longer for the replacement steak. The response was less than satisfactory—the waiter’s only solution was to remove the meal we didn’t eat from the bill, with no real apology or effort to make things right. My partner didn’t even get the chance to eat her meal because we spent so much time trying to sort out my order. The baby was getting restless, so we decided to leave. When I spoke to the manager, she did offer a small gesture of goodwill, removing the food from the bill and offering a 25
   

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2. SC

   StephanieC

   Kent4 reviews

   3.0

   Dined on 22 March 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   The food was enjoyable, but quite pricey. £9,95 for a small bowl of melted cheese with one slice of French bread. We waited an hour to get our starter, even after enquiring after 45 minutes wait… the wait continued! This was apparently because they had run out of bread boards and were waiting for the ones in use to be returned so they could reuse them?! We then waited another 30 minutes for our main course. The steak was good, but the terrible service has put us off from returning. Then they had the cheek to add £16 gratuity to our bill?!?
   

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3. J

   James

   Essex1 review

   5.0

   Dined on 20 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Brilliant meal and service. We ordered the Fillet and it was the best tasting steak I had ever had cooked at a perfect medium rare. Good drinks and wine selection and for a luxury meal the prices are more than justified. Only minor thing was that the restaurant was strangely empty - however this led to excellent service and a nice private meal. A place like this should be busy most nights. Highly recommend
   

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4. A

   Amber

   Kent1 review

   5.0

   Dined on 11 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We been coming here for years and every single time is amazing beautiful food
   

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5. G

   GARY

   Kent2 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The only thing i disagree with is a service charge you should be able to reward with what you think is appropriate
   

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6. M

   Mark

   Dorset2 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely brilliant meal, you can order larger cuts of meat than in most restaurants and ours was cooked perfectly. The tapas was amazing too (try the chorizo). Staff are brilliant (shout out to Jane, Rachel and Patty). Great night, can’t wait to come back!
   

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7. E

   Eleanor

   London1 review

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner out at Buenos Aires. Food was excellent, great atmosphere and the waitresses were so lovely! Rachel was our main waitress who was really attentive and friendly! Would highly recommend going here for a nice dinner out! Expect it to be pricey but it’s worth the money!
   

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8. A

   Andrew

   Worcestershire2 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing. Steak was incredible and wine delicious. Service was excellent
   

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9. D

   Dominic

   Kent1 review

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went there with my wife and children for our valentines meal great experience lovely food brilliant staff no problems at all will definitely be back
   

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10. OT

    OpenTable Diner VIP

    London1 review

    5.0

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I have been to thousands of steak restaurants but this is by far the best fillet steak I’ve ever tasted. I don’t know how they do it but I’ve been here around 20 times and it’s always amazing
    

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