Buona Via

Review summary

1. M

   Melvin

   VIP

   Philadelphia

   45 reviews

   1.0

   45 reviews

   Dined on 22 December 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Don’t know if there are new owners but this gets poorer every time. Salad not split for us. Fish not filleted for us as requested. Pasta cooked mushy. Excuses were that staff was learning.
   

   Is this helpful?

   Report
2. L

   Lisa

   VIP

   Philadelphia

   48 reviews

   2.0

   48 reviews

   Dined on 1 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   There were no parking spots and we were told that there is a lot a couple of blocks away that we could park at and walk back!!!! Really? Walk on Horsham Rd at 65+ years old? Then we were told that the valet parking person called out. Then we were told that a couple of servers took parking spots for the customers. Our server was a delightful young lady. I ordered crabmeat to be added with my gnocchi entree and I struggled o find/taste. We used to frequent this restaurant but with emerging restaurants coming into Bucks County, we will think twice.
   

   1 person found this helpful

   Report
3. A

   AARON

   Philadelphia

   34 reviews

   5.0

   34 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Busy night, reservation honored on time. Friendly staff. Tony was a superlative waiter. Entrees were all enjoyed. Highly recommend.
   

   Buona ViaResponded on 1 December 2024

   We appreciate your fantastic review, Aaron! It's terrific to hear that everything went smoothly with your reservation and that Tony took great care of you. We're thrilled that you enjoyed your meals and appreciate your recommendation. We look forward to your next visit!
   

   Is this helpful?

   Report
4. P

   Peter

   VIP

   Philadelphia

   41 reviews

   5.0

   41 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time dining at this restaurant. Food and service was excellent. Mario our waiter was very attentive.
   

   Buona ViaResponded on 1 December 2024

   Thank you for taking the time to leave a review about your first visit, Peter! We're so pleased to hear that you enjoyed the food and service, and it sounds like Mario made a fantastic impression. We can't wait to serve you again soon!
   

   Is this helpful?

   Report
5. E

   Elizabeth

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, and the room was quiet despite its large size. That made for good conversation.
   

   Buona ViaResponded on 29 November 2024

   Thank you for your kind review, Elizabeth! We're thrilled to hear that the food was to your liking and that the quiet ambiance of our large room enhanced your dining experience. Your feedback is greatly valued, and we look forward to serving you again soon!
   

   Is this helpful?

   Report
6. M

   Mark

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving buffet was outstanding. All the food was delicious. Loved the variety and that they had boneless slices of both white meat and dark meat turkey. Fish, chicken, and shrimp were also available. A real feast. The staff was also extremely friendly and efficient. Glad I decided to come there instead of doing all that cooking, food prep, and cleanup at home.
   

   Buona ViaResponded on 29 November 2024

   Thank you so much for your kind words about our Thanksgiving buffet, Mark! We're glad you enjoyed the selection and flavors of the food, from the turkey to the seafood options. It's fantastic to know our team made your visit pleasant and efficient. We appreciate you choosing to spend your holiday with us. We hope to see you again!
   

   Is this helpful?

   Report
7. M

   Mindy

   Philadelphia

   198 reviews

   4.0

   198 reviews

   Dined on 23 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a very nice dinner with our friends, as usual. The service was great, as was the food, and everyone was very accommodating. We look forward to dining at Buona Via again. Please bring back the seafood salad, though... I MISS IT!
   

   Buona ViaResponded on 5 December 2024

   Thank you for your kind words, Mindy! We're so glad you and your friends enjoyed your dinner and found the service and food to your liking. We appreciate your suggestion about the seafood salad—we'll be sure to pass it along. We look forward to welcoming you back to Buona Via soon!
   

   Is this helpful?

   Report
8. S

   Sharon

   Philadelphia

   20 reviews

   5.0

   20 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   What a wonderful selection of food offered. Some prices seem a bit high. Service is exceptional.
   

   Buona ViaResponded on 23 November 2024

   Thank you, Sharon! We’re thrilled to hear that you enjoyed our food selection and found our service exceptional. We strive to offer quality dishes that reflect our commitment to excellence. Your feedback on pricing is valuable to us, and we appreciate your support. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
9. K

   Kim

   VIP

   Philadelphia

   87 reviews

   4.0

   87 reviews

   Dined on 22 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food was very good. The salmon bisque, cobia and branzino were delicious. The raspberry sorbet was also very good. Mario was great, but he should have been given more support due to the party size.
   

   Buona ViaResponded on 24 November 2024

   Thank you for your review, Kim! It's wonderful to hear that the dishes, especially the salmon bisque, cobia, branzino, and raspberry sorbet, hit the mark for you. We're glad Mario took good care of your party, and we appreciate your suggestion about additional support for larger groups. We'll consider this to enhance our service. We hope to see you again soon for another enjoyable experience!
   

   Is this helpful?

   Report
10. J

    Jonathan

    VIP

    Philadelphia

    8 reviews

    3.0

    8 reviews

    Dined on 9 November 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Menu was limited No veal or Veal Chop no filet on menu. I got my dinner 15 minutes after everyone else at my table. 1st time I had a bad experience there. Probably won’t get back for a while. Very disappointed but waiter Tony was good.
    

    Buona ViaResponded on 10 November 2024

    Hello Jonathan, Thank you for your feedback. We apologize for any delay in serving your meal. To clarify, we do offer veal entrees, but unfortunately, we do not have veal chop on our menu. We appreciate your kind words about Tony and will address the issues you mentioned to improve our service. We hope you'll give us another chance to deliver a better experience for you next time.
    

    Is this helpful?

    Report