Burntwood Tavern - Rocky River

Review summary

1. J

   Jordan VIP

   Cleveland69 reviews

   5.0

   Dined on 10 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The smash burger is so good. I love it. Service was great, food was great, the atmosphere was comfortable.
   

   Burntwood Tavern - Rocky RiverResponded 7 days ago

   Jordan, Thank you so much for your five star review, we really appreciate you taking time out of your day to let us know how we are doing. I am glad you liked our smash burgers, they are a popular item and one of my favorites too! We here at Burntwood strive to have guest experiences like this and are very pleased to hear we have hit the mark with you and your experience. We hope to see you back really soon!
   

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2. R

   Rose

   Chicago33 reviews

   5.0

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food. Love the lunch menu and ambiance
   

   Burntwood Tavern - Rocky RiverResponded on 3 February 2025

   Rose, Thank you so much for your five star review and your kind words regarding our menu and ambiance. We look forward to having you visit us again, have a lovely rest of your day!
   

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3. D

   Dionna

   Cleveland11 reviews

   5.0

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location, delicious food and pleasant atmosphere.
   

   Burntwood Tavern - Rocky RiverResponded on 20 January 2025

   Thank you for your five star review. We appreciate the feedback and are thrilled you had an enjoyable experience all around. Have a lovely rest of your evening and hope to see you back very soon!
   

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4. L

   Louise

   Cleveland11 reviews

   4.0

   Dined on 29 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Our party consisted of 5 adults with winter coats. We ended up in a both that was crowded for our group. A table was also offered, but that would have been crowded too. Service was excellent and friendly.
   

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5. J

   Jordan VIP

   Cleveland69 reviews

   5.0

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch was perfect. Food was great. Service was awesome and the restaurant was so warm and welcoming with all of the Christmas decorations. We Love this place.
   

   Burntwood Tavern - Rocky RiverResponded on 24 December 2024

   Jordan, Thank you for your kind words, we are so glad you loved everything from food, service, and the ambience. We take great pride in making sure our guests get the best experience ever and hope to see you back soon.
   

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6. L

   Len VIP

   Cleveland23 reviews

   4.0

   Dined on 8 December 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Good value and great food. Sat in the bar on a Sunday afternoon and enjoyed the quiet surroundings.
   

   Burntwood Tavern - Rocky RiverResponded on 26 January 2025

   Thank you so much for your review, you feedback is very valuable to us. We hope to see you back soon, have a lovely evening.
   

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7. A

   Ana VIP

   Cleveland19 reviews

   5.0

   Dined on 8 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   We order mostly from the Starter menu items. They were all good. The chicken flatbread, ordered 3 in my party, was on the colder side than on the warmer side. But we all ate them.
   

   Burntwood Tavern - Rocky RiverResponded on 16 December 2024

   Ana, Thank you so much for your review. We do strive to make our food hot and fresh but I see we have fell short this time. I appreciate your honest review, so I am able to address the issue. We hope to see you back in soon to make your next visit even better.
   

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8. L

   Leslie

   Cleveland4 reviews

   3.0

   Dined on 27 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Unfortunately our service was very slow, and we weren’t checked on at all once we got our food. My son’s burger was burnt. And we ordered a drink that never came. We tried to be patient because the server said she was very new. But unfortunately it was a poor experience all around.
   

   Burntwood Tavern - Rocky RiverResponded on 2 December 2024

   We are so very sorry to hear about your negative experience. We do try very hard on a daily basis to make sure our guests leave our restaurant happy but it seems we failed during your visit. Again, we apologize and we hope to see you again soon for a much better experience.
   

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9. J

   Jordan VIP

   Cleveland69 reviews

   5.0

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch was very good as always. Love that smash burger. So good.
   

   Burntwood Tavern - Rocky RiverResponded on 23 November 2024

   Thank you for your review. We are so glad to hear about how much you like our smash burger. We hope to see you again very soon.
   

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10. T

    Teresa

    New York City3 reviews

    5.0

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and the service are consistently excellent!
    

    Burntwood Tavern - Rocky RiverResponded on 16 November 2024

    Thank you for your kind words and five star review, we hope to see you again very soon.
    

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