Cafe Bar Concerto

Review summary

1. C

   Carol

   London1 review

   1.0

   Dined on 18 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We travelled 20 miles to get there to find it was closed but noone had bothered to cancel and a very off hand lady didn't seem to appreciate the inconvenience when we arrived.
   

   Cafe Bar ConcertoResponded 6 days ago

   Good Afternoon Carol, I hope you are well. Whilst we completely understand the inconvenience caused, here at the Hotel we have been dealing with an emergency within the hotel for the past few days. We had no power and no access to any of our booking systems to retrieve contact details to be able to cancel your booking. It is not the case that our staff didn't 'bother' but that we had no way of doing so. We are now officially open again and we would love to welcome you back.
   

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2. Y

   Yvonne

   Yorkshire1 review

   1.0

   Dined on 16 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Do not bother with this venue - no power And no way to contact cudtomers Whole afternoon ruined! Get a back up plan for emergencies and tell the door staff who are disappointing customers on arrival to learn some appropriate manners
   

   Cafe Bar ConcertoResponded 6 days ago

   Good Afternoon Yvonne, I hope you are well. Whilst we completely understand the inconvenience caused, here at the Hotel we have been dealing with an emergency within the hotel for the past few days. We had no power and no access to any of our booking systems to retrieve contact details to be able to cancel your booking. Whilst we of course have back up plans for when things go a little wrong, this problem ended up being more serious then we could predict. We are now officially open again and we would love to welcome you back.
   

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3. H

   Hazel

   Yorkshire3 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Earl salad, steak and ale pie, Eton mess all delicious.
   

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4. M

   Marian

   Bath3 reviews

   5.0

   Dined on 2 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Once again we had a lovely experience for my Mum’s birthday. The place is stunning and is one of the nicest afternoon tea locations around the area. We have been several times now and the decor and the atmosphere is always lovely and it feels very luxurious as a dining experience. The food is always well presented and the sweet treats are very delicious. My only gripe (and it’s the only reason for the 4 stars on food) is that the choice of sandwiches is a little lack-lustre. There are 2 ham, 2 tuna, then 2 egg and 2 cheese and onion. Neither mum or I liked the egg or cheese and onion, leaving only 4 finger sandwiches between us. It would be nice to have more of a meat selection or just not so many “wet” sandwiches (both the egg and cheese and onion were mixed with mayo or some kind of creamy accompaniment which made the sandwiches very similar and a little sickly). The clotted cream also tasted more like butter than cream too this time. We were able to get as much tea as we wanted and the amount of food for the desserts was excellent - we both took home a box each as we couldn’t eat it all. Can’t wait for next time!
   

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5. G

   Gertrude

   Yorkshire1 review

   5.0

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an absolutely fantastic experience! This place is exceptional in every way and truly a must-visit.
   

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6. J

   Jesse

   Yorkshire1 review

   5.0

   Dined on 16 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fantastic experience. We had the afternoon tea which was great In every way. The service was exceptional and our servers ( Naomi and Jacob) were superb and very friendly. Nothing was too much trouble. Definitely a great experience for Julie's birthday. Highly recommended. a d
   

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7. M

   Melanie

   Yorkshire2 reviews

   5.0

   Dined on 14 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful afternoon tea as always, this is my favourite place to come for a special occasion. Friendly staff and fabulous surroundings
   

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8. N

   Nathan

   Edinburgh3 reviews

   5.0

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stunning venue with friendly efficient service and top quality Afternoon Tea.
   

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9. C

   Chris

   Yorkshire1 review

   5.0

   Dined on 23 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff attentive and friendly, very nice Christmas meal
   

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10. m

    michelle

    Yorkshire3 reviews

    5.0

    Dined on 23 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely food. Very christmasy. Nice welcoming service
    

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