Café Central

Review summary

1. A

   Angel

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The food was really good but would say everything had a ceiling of 8/10. One of the softest ribeyes I’ve had, just lacked flavor. My gf enjoyed the prawn and lobster dishes, but preferred the prawn. Dessert platter was enjoyable, tart was best item. Mango pie and chocolate bar were delicious. The staff was very respectful and assisted at any notice. Refilled water throughout the service. The music performance was amazing, they crushed it. Now, for the prices and the flavor, not worth it. Tables and seats were very close, and felt like Cheesecake Factory. The waiter/waitress were very nice, but needed some more communication. About 2/3 plates were taken before we even finished. We still had a couple more bites, breads, etc, but were taken away. They would interrupt conversations a lot. It is very loud in there, and we could not hear them that well. Got bumped and stepped on a bit, because that’s how crowded it was near the bar area. Again the service is good, but not what we expected with cafe centrals reputation. We were there about 2 hours but it felt like 45 minutes. With all the interruptions and plates taken, it felt like we were being rushed the whole time. The waiter placed the napkin on my lap, when I wasn’t even ready to eat yet. They took our Coats which was nice, opened every door for us. I enjoyed the night out with my gf celebrating our anniversary and valentines, but the entire time, we both could not stop comparing cafe central to 1700 steakhouse. Would rather go to 1700 10 out of 10 times. Okay experience, but wouldn’t return. Was excited for this reservation, but did not feel like fine dining.
   

   Café CentralResponded 1 day ago

   Hello Angel! Thank you for your detailed feedback about your experience at Cafe Central. We're glad to hear you enjoyed the food and our staff's service, but we apologize for the issues you faced with communication and the overall atmosphere. Your comments regarding the noise level and the timing of plate removal are important to us, and we will look into these concerns. We appreciate your insights and hope to create a more enjoyable experience for you in the future. Thank you for celebrating your special occasion with us!
   

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2. OT

   OpenTable Diner

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best service in El Paso. Out of all the restaurant’s Cafe Central is the best. Great cocktails, fantastic food, excellent service by the entire wait staff. I would consider Cafe Central a restaurant that rivals those in Beverly Hills. I would highly recommend Cafe Central for an excellent dining experience.
   

   Café CentralResponded 1 day ago

   Hi! Thank you for your amazing review of Cafe Central! We’re thrilled to hear that you consider us the best in El Paso, with great cocktails, fantastic food, and excellent service. Your kind words about our team truly motivate us to continue delivering exceptional dining experiences. We appreciate you recommending us and look forward to welcoming you back for another wonderful experience soon!
   

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3. G

   Gil

   El Paso

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   For it being a Valentines’ meal with a set menu, in my opinion, I felt that the meal was highly overpriced.
   

   Café CentralResponded 1 day ago

   Hi Gil, Thank you for your feedback regarding your Valentine's meal at Cafe Central. We appreciate your perspective on the pricing, and we understand that value is important to our guests. Your input is valuable, and we will take it into consideration as we strive to enhance our dining experience. We hope to have the opportunity to welcome you back for another visit soon! Best regards, The Cafe Central Team
   

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4. T

   Tony

   El Paso

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall great service and great food. Love coming back to Cafe Central.
   

   Café CentralResponded 1 day ago

   Hi Tony! Thank you for your glowing review of Cafe Central! We're thrilled to hear that you enjoyed our great service and food. Your support means a lot to our team, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another wonderful meal soon!
   

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5. J

   Jorge

   El Paso

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   This is the second time that I went and sometimes people think they are in a bar laughing very loud being annoying to keep a private business conversation. You should put attention in this type of cases since this place has a good reputation in the market and it will be sad to get lose this level because of the atmosphere created by others with lack of good manners.
   

   Café CentralResponded 1 day ago

   Hi Jorge! Thank you for your valuable feedback regarding your recent visit to Cafe Central. We're glad to hear you enjoy our restaurant, but we take your concerns about the atmosphere seriously. We will look into this matter to ensure that all guests can enjoy a pleasant dining experience. Your input is important to us, and we appreciate you taking the time to share your thoughts. We hope to welcome you back soon for another enjoyable visit!
   

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6. J

   Joshua

   El Paso

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The experience itself was great. The restaurant is very beautiful and elegant. From the moment you’re greeted at the door to the time you sit down the staff is amazing and very friendly. Very professional. The only complaint I had was I had one of the chewiest pieces of ribeye I’ve ever had in my life. Which is kind of disappointing considering this is supposed to be a high-end restaurant. I do recommend the Caesar salad and green chili soup as starters. My wife did enjoy her lobster. Overall not bad, but I had higher expectations for the food. Would I recommend the restaurant? Yes, just not the steak.
   

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   Café CentralResponded 1 day ago

   Hi Joshua, Thank you for your review of Cafe Central! We're pleased to hear that you enjoyed the ambiance and the friendly service. However, we sincerely apologize that the ribeye did not meet your expectations. Your feedback is important, and we will look into this issue to improve our offerings. We appreciate your recommendations for the Caesar salad and green chili soup, and we're glad your wife enjoyed her lobster. We hope to have the chance to serve you again soon for an even better experience! Best regards, The Cafe Central Team
   

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7. K

   Kimberly

   VIP

   San Antonio

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was wonderful and our waiter, Angel, was perfectly attentive.
   

   Café CentralResponded 6 days ago

   Hi Kimberly! Thank you for your fantastic review of Cafe Central! We're delighted to hear that you enjoyed the wonderful food and attentive service from Angel. Your kind words truly motivate our team to keep providing exceptional experiences for all our guests. We appreciate you taking the time to share your feedback and look forward to welcoming you back for another great meal soon!
   

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8. N

   Nicholas

   El Paso

   1 review

   5.0

   1 review

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding as usual when visiting Central Cafe. Great service, very attentive and delicious food
   

   Café CentralResponded 7 days ago

   Hi Nicholas! Thank you for your outstanding review of Cafe Central! We're thrilled to hear that you enjoyed our attentive service and delicious food during your visit. Your kind words motivate our team to continue providing exceptional experiences for all our guests. We appreciate your support and look forward to welcoming you back soon for another wonderful meal!
   

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9. c

   chris

   VIP

   Denver

   3 reviews

   5.0

   3 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Love coming to this restaurant but this time I don’t think the server understood “silent service.” He would constantly come back and interrupt the table in the middle of the conversation and on top kept putting his hands on us. He would touch our back or my wife’s back or the other couple with were with. You don’t need to be touching people as a server 
   

   Café CentralResponded on 1 February 2025

   Hi Chris! Thank you for your feedback regarding your recent visit to Cafe Central. We’re glad to hear you love coming to our restaurant, but we’re sorry to learn about your experience with the server. We understand the importance of respectful service and will certainly look into this matter to enhance our guest experience. Your input is invaluable to us, and we appreciate you bringing this to our attention. We hope to welcome you back soon for a more enjoyable visit!
   

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10. A

    Alan

    Dallas

    1 review

    5.0

    1 review

    Dined on 31 January 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great service and environment. My family loved it for being our first time at Cafe Central. Live music set the mood to a perfect night .
    

    Café CentralResponded on 31 January 2025

    Hi, Alan! We're delighted to hear that your first visit to Cafe Central was such a memorable experience for you and your family. It's wonderful to know that our service, ambiance, and live music created the perfect setting for your evening. We look forward to hosting you again soon for another exceptional experience.
    

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