Cala Scottsdale

Review summary

1. D

   Dani

   New York City

   2 reviews

   4.0

   2 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   We went in Christmas and it seemed that the kitchen staff was a bit behind and it took over an hour for our food to come. But we felt for the guys/ girls back there. They were one of the few places open on Xmas and seemed to have gotten slammed. I’d imagine staffing was a little rough too given that it was Christmas. Our waitress was attentive and kept checking in to update us, which we appreciated. The manager was very gracious. They handled a really rough night with hospitality and grace.
   

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2. M

   Michael

   Phoenix

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   I had the shrimp cocktail as a starter. It had 4 large seasoned shrimp and was very good. The entrée was salmon and also very good.
   

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3. C

   Christine

   VIP

   New York City

   24 reviews

   5.0

   24 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I am always a fan of Cala, the staff is super friendly and food/beverage is consistently delicious.
   

   Cala ScottsdaleResponded 1 day ago

   Dear Christine, Thank you for your kind words and for being such a loyal guest of Cala! We’re delighted to hear that you consistently enjoy our food, beverages, and the friendly service from our team. It’s always a pleasure to have you dine with us, and we look forward to welcoming you back for more wonderful evenings soon. The Cala Scottsdale Team
   

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4. M

   Michael

   Phoenix

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   Made a reservation and specifically noted it was for a birthday.. Not sure why they even ask during the booking, if there not going to actually do anything for the birthday. It's a nice place, attractive people.. But $20 for a tequila soda? Not to mention the 20 minutes we had to wait in between drinks. Our server was nice, but not very attentive. At one point she gave the excuse that "I guess they're making us do drinks at a different bar now" .. which is why it took so long. In the end we paid over $300 for two people to eat pasta and have some drink drinks (that took a year and a day) Not worth the hype..
   

   Cala ScottsdaleResponded 3 days ago

   Dear Michael, Thank you for sharing your feedback with us. We sincerely apologize for falling short of your expectations, especially on such a special occasion. Your comments about the service delays and lack of birthday recognition have been noted, and we’ll address these issues with our team. If you'd like to discuss your experience further, please reach out to our manager through our website or by phone. We’d love the opportunity to make it right. The Cala Scottsdale Team
   

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5. P

   Pedro

   Las Vegas

   203 reviews

   4.0

   203 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   The loud music made it impossible to have a conversation, even on the table outside.
   

   Cala ScottsdaleResponded 3 days ago

   Dear Pedro, Thank you for sharing your feedback. While we’re thrilled you joined us, we’re sorry to hear the music volume impacted your experience. We aim to create a lively atmosphere, but we understand it should still allow for conversation. Your comments will be shared with our team as we work to improve. We hope you’ll join us again for another visit. The Cala Scottsdale Team
   

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6. D

   Daniel

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an amazing experience here for our yearly Christmas dinner. I highly recommend this trendy restaurant to anyone. Food was great, portions were perfect and service was top notch. Very cool ambiance as well. Will be coming back here soon!
   

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   Cala ScottsdaleResponded 3 days ago

   Dear Daniel, Thank you for celebrating your yearly Christmas dinner with us! We’re thrilled to hear that you enjoyed the food, service, and ambiance. Your kind words mean so much, and we can’t wait to welcome you back for another amazing experience soon! The Cala Scottsdale Team
   

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7. S

   Stephanie

   Phoenix

   7 reviews

   4.0

   7 reviews

   Dined on 17 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Overall it was a nice experience. The Mariachi band was dope. The food was good. The drinks was amazing!
   

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   Cala ScottsdaleResponded 7 days ago

   Dear Guest, Thank you for updating your review! We're thrilled you enjoyed the mariachi band, food, and amazing drinks. It's wonderful to hear you had a nice experience, and we hope to welcome you back soon for another memorable visit. The Cala Scottsdale Team
   

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8. b

   bianca

   Chicago

   1 review

   1.0

   1 review

   Dined on 15 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I recently made dinner reservations for myself and a friend, and we were both excited to try this restaurant based on the photos and positive reviews. Unfortunately, our experience was disappointing from the moment we arrived. Despite requesting a booth in my reservation, we were not accommodated. My friend, who arrived earlier while I parked, waited 30 minutes without receiving any service. When I inquired about our booth request, the hostesses were dismissive and unprofessional, responding with, “If you want me to kick people out of their tables, I can’t get you a booth or an indoor table.” We were ultimately seated outside in an undesirable corner facing the sidewalk, with loud music making conversation difficult. Even then, we waited an additional 15 minutes, totaling 45 minutes without service, before deciding to leave. The environment was more of a club scene, crowded and noisy, with limited space and a party-oriented atmosphere. The aesthetics also did not match the photos, which may reflect a better ambiance earlier in the day. Thankfully, we found another restaurant where we enjoyed excellent service and dining. If you’re looking for a refined experience with attentive service, this is not the place
   

   Cala ScottsdaleResponded on 16 December 2024

   Dear Bianca, Thank you for sharing your detailed feedback. I’m truly sorry to hear about your disappointing experience and that we fell short in providing the service and atmosphere you expected. Your comments about the lack of attention and unprofessional responses from the team are deeply concerning, and I assure you this is not the standard we strive for. I’d greatly appreciate the chance to discuss this further. Please reach out to our manager through our website or give us a call. The Cala Scottsdale Team
   

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9. J

   John

   Montreal

   3 reviews

   4.0

   3 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great food and vibes , a bit too loud to be able to Have dinner conversation though
   

   Cala ScottsdaleResponded on 16 December 2024

   Dear John, Thank you for dining with us and sharing your feedback! We’re thrilled you enjoyed the food and vibes at Cala. We understand the volume can sometimes make conversations challenging, and we truly appreciate your input. We’ll keep your comments in mind as we strive to create a more balanced dining experience. We hope to welcome you back soon! The Cala Scottsdale Team
   

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10. M

    Michael

    Phoenix

    1 review

    4.0

    1 review

    Dined on 14 December 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Very good food and service. Brunch on Saturday was a scene for young people drinking and having a great time. Music was so loud it was hard to hear regular conversation, but that seems to fit the vibe of the place.
    

    Cala ScottsdaleResponded on 15 December 2024

    Dear Michael, Thank you for joining us for Saturday brunch! We’re thrilled to hear you enjoyed the food, service, and lively atmosphere. We appreciate your feedback about the music and will keep it in mind to ensure everyone has a great experience. We hope to welcome you back again soon! The Cala Scottsdale Team
    

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