Cantina Laredo - Virginia Beach

Cantina Laredo - Virginia Beach reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Unspecified1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   I reserved a high top and was told there wasn’t one so they kept insisting on us to sit outside because high tops were there. They weren’t so they gave us a table. The entire staff seemed like they were annoyed from the moment we walked through the door except for one sweet older lady. The food was great the chefs in the back y’all deserve to be in the front with how excellent the food was.
   

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2. OT

   OpenTable Diner

   Richmond1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Nice experience, good location, good service. Reserved high top but got standard seating. Poor food, there’s many many cheap Mexican restaurants with much better food in the area. Overall food still ok but not top tier like you’re paying
   

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3. OT

   OpenTable Diner

   Richmond1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner out! I very much appreciated the Friday Lent menu…it was fantastic with great choices! The service was outstanding! We have been there before and will certainly come back again.
   

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4. L

   Lillie VIP

   Richmond17 reviews

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   4friends, two from out of town wanted a friendly place to have drinks and dinner. A bit loud, the music, but not that bad. We could talk reasonably which we love. Shouting over loud music or loud conversations of other people is tough and really not fun. We did enjoy our time and the food was delicious. Please turn down the sound a bit and maybe there would be more people.
   

   Cantina Laredo - Virginia BeachResponded on 4 March 2025

   Lillie, Thank you so much for taking the time to leave us a rating! We take great pride in our quality food, inviting atmosphere, and attentive service, and your rating encourages us to continue striving for excellence. We look forward to your next visit!
   

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5. N

   Nathan VIP

   New York City63 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Sunday evening- 23 February 2025 Management quickly corrected issues with drinks and apps. Results were great. Bartender this evening had a subpar Attitude. Would never choose to sit at her bar. Dinner was ultimately a success. Go for dinner Not for the bar.
   

   Cantina Laredo - Virginia BeachResponded on 4 March 2025

   Nathan, Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed the food, but we’re truly sorry for the service you received at the bar. That’s not the level of hospitality we strive for, and we understand how frustrating it must have been to feel like an afterthought during your visit. We take your feedback seriously and will be addressing this with our team to ensure better service moving forward. We appreciate you bringing this to our attention and hope you'll give us another chance to provide the experience you deserve.
   

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6. M

   Michelle

   Richmond2 reviews

   2.0

   Dined on 22 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Party of 8 for a birthday. Made reservations about a month in advance for 6pm. We were told when we arrived that they were running behind by 30-60 minutes. Hostess seemed impatient and overwhelmed. They eventually put us in a room after 25 minutes, but not before witnessing them tell other people who also had reservations that they would have to wait an hour. Restaurant was completely packed. Servers were also overwhelmed, but I have to give a positive shoutout to Makayla (our server). She definitely had a lot on her plate, but was friendly, attentive, and took the time to make sure our orders were correct. Our margaritas tasted premixed with little to no alcohol. Watered down. The food was lukewarm at best, and was either too salty (shrimp) or lacked any flavor at all (salsa, tomatillo sauce, chicken tacos, rice, tamales, dry enchiladas). I’ve been here before and thought it was excellent. Maybe they were having an off night.
   

   Cantina Laredo - Virginia BeachResponded on 4 March 2025

   Michelle, We’re sorry to hear that both the food and service from the hostess did not meet your expectations. That’s not the experience we want for our guests, and we appreciate you taking the time to share your feedback. We’ll be addressing this with our team to ensure we’re always improving. Thank you for sharing your experience with us.
   

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7. C

   Cassandra

   Richmond1 review

   3.0

   Dined on 22 February 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We arrived at our reservation time and was seated 5 minutes later. We sat there for 15 minutes, without being talked to. We flagged down a manager and explained the situation. She brought us chips and dips, took our drink orders. She brought them within 5 minutes. She informed us our server would be there shortly. Another 10 minutes later, our server arrived. He was visibly and verbally rushed, that he skipped acknowledging our 7 year old and her order, we had to call him back. We saw our server 1 time, only to refill a soda and water,-which took him over 5 minutes. Then, when he brought us the check, without asking if we were done. We asked for boxes then and we showed our Zeiders tickets( which gave us 20% off our bill). He said he would remove it, after we gave him the card. He brought it back and there was no discount added. We, again, flagged down the manager and explained because we never saw our server again. She fixed the problem. We always go to Catina Laredo before Zeiders performance and this was the worst experience we had ever had. Rough, rough experience.
   

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8. OT

   OpenTable Diner VIP

   Richmond13 reviews

   1.0

   Dined on 22 February 2025

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 1

   Unfortunately this restaurant is just not great. The food is premade and very little chicken meat is in the chicken chimichangas or burritos. One of our party was served mostly onions with her fajitas instead of mixed vegetables. We were also not seated in the requested area of the restaurant.
   

   Cantina Laredo - Virginia BeachResponded on 4 March 2025

   We’re sorry to hear that your meals didn’t meet your expectations. We always strive to provide high-quality food and appreciate your feedback. We’ll be sharing your comments with our team to ensure we continue to improve. Thank you for taking the time to share your experience.
   

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9. A

   Alicia

   Norfolk/Suffolk2 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Very nice place for a date night and the food was OK
   

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10. J

    Jordan

    Seattle1 review

    5.0

    Dined on 9 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great selection of vegan/plant-based entrees and desserts.
    

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