Carluccio's - South Kensington

Review summary

1. OT

   OpenTable Diner

   London6 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank for all. We had a very small gap to eat before our event, but we have been served and looked after perfectly. Food was nice and service was smooth and fast.
   

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2. c

   catharine

   London1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was really comforting Italian and just added to a long overdue getting together with friends. The waiters' service was seamless and friendly. All in all a very enjoyable evening for catching up.
   

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3. J

   Juan VIP

   London24 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Always extremely good value with very good food and amazing staff especially our favourite server Pandelis.
   

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4. L

   Liz VIP

   London55 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Friendly service and a very good deal with the 50% off mains offer.
   

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5. A

   Anne

   London1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely meal at Carluccio's today. Nice atmosphere, friendly staff. Will definitely return next time in London.
   

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6. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very pleasant, gorgeous food and attentive service.
   

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7. S

   Sarah VIP

   London8 reviews

   4.0

   Dined on 27 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good meal but my colleague who is dairy and gluten free found it a little difficult to find food she liked. Settled on the fish which was very good. My arancini were delicious
   

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8. B

   Bindu

   Greater Boston19 reviews

   3.0

   Dined on 21 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Busy restaurant but quality of food was still good. Been a while since I went to Carluccios and portion sizes have shrunk, whilst prices have increased. Ambience was family friendly but we were in for an early supper. Service was a bit hit & miss - great taking the order and food arrived promptly. The bill however took ages to come. Overall a good experience.
   

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9. G

   Guy

   London1 review

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely staff, great service, went out of their way to make tomato sauce when they ran out of ketchup
   

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10. R

    Robin

    London1 review

    2.0

    Dined on 17 February 2025

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 1

    Your food is so mass-produced, bland and cheap. I very much doubt whether you make any of it on site. Long gone are the days of Carluccios being artisinal and now it is more like a McDonalds, but overpriced. I may get better value from a Wetherspoons, which includes a drink. My burger was bland flavourless, overcooked and the bun was cold, possibly straight from the fridge. Your set menus are designed in such a way that you have to spend extra to add to its measly offerings. Perhaps the worst part is the fact that you turned off your heating to save money, It was like dining in a shed in the Arctic.
    

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