Caroline's Oyster Bar

Review summary

1. C

   Casey

   Charlotte

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   Crab hush puppies will be the reason i come back many many times
   

   Caroline's Oyster BarResponded 1 day ago

   Hi, thank you for visiting Caroline's. We are happy to hear that you enjoyed your time with us. We are thankful for the 5-stars!
   

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2. N

   Nate

   VIP

   Seattle

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Would give a 3.5 if I could. Good stuff overall. Drinks and oysters were very good.
   

   Caroline's Oyster BarResponded 1 day ago

   Hey Nate, thank you for taking the time to share your experience at Caroline's Oyster Bar. We're glad to hear that you enjoyed our drinks and oysters. We're sorry if our service didn't quite meet your expectations. We're always aiming for a higher rating and your feedback helps us improve. We hope to see you again soon for a better experience. Best, The Management Team
   

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3. M

   Michelle

   VIP

   Charlotte

   12 reviews

   5.0

   12 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Oysters! Love the variety. Great experience and staff was nice
   

   Caroline's Oyster BarResponded 1 day ago

   Hello Michelle, Thank you so much for your kind words and high ratings! We're thrilled to hear that you enjoyed our variety of oysters and found the experience great. It's always wonderful to hear that our staff was pleasant. We look forward to welcoming you back to Caroline's Oyster Bar soon! Best Regards, The Management Team
   

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4. A

   Allison

   Charleston

   3 reviews

   4.0

   3 reviews

   Dined on 9 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service! Our favorites were the espresso martini and the shrimp and grits! The ambiance is great for a date night and it was quick service.
   

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   Caroline's Oyster BarResponded 1 day ago

   Hi, Thank you for dining at Caroline's. We appreciate you taking the time to share this amazing review. We appreciate the feedback and look forward to sharing this with our team.
   

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5. B

   Brian

   VIP

   Washington DC

   1 review

   4.0

   1 review

   Dined on 8 December 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Server was kind but inattentive, didn’t visit the table frequently enough. Manager brought our food and didn’t ask if we needed anything. We needed new silverware as they took them after our oysters and apps. No one came by after 5 plus minutes so I took them from a table nearby so our entree wouldn’t get cold. Tried waiving the manager down for water because server was busy but he never looked up from his phone. Be present or go out of customer sight. Terrible look for a restaurant.
   

   Caroline's Oyster BarResponded 1 day ago

   Hey, Thank you for taking the time to share your experience at Caroline's Oyster Bar. We're thrilled to hear that you enjoyed our oysters and apps, and that you appreciate our value. However, we're truly sorry to hear about the issues you encountered with our service. We understand how important attentive and prompt service is to the overall dining experience, and we apologize for falling short in this area. Your feedback is invaluable and we will certainly address this with our team. We hope to have the opportunity to serve you again and provide a better experience. Best, The Management Team
   

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6. J

   John

   Charlotte

   18 reviews

   4.0

   18 reviews

   Dined on 7 December 2024

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 4

   Oysters & fish were great as always. The wagu burger was not up to Caroline's standards. Any fast-food restaurant serves a better burger and it's not $22.
   

   Caroline's Oyster BarResponded 1 day ago

   Hey Lukester, Thank you for your feedback. We're glad you enjoyed our oysters and fish, but we're sorry to hear about your wagu burger. We take pride in our food and it's disappointing to know we fell short on this occasion. We value your input and will take it into consideration as we continuously strive to improve our offerings. We hope to serve you again soon. Best, The Management Team
   

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7. S

   Sarah

   Charlotte

   3 reviews

   3.0

   3 reviews

   Dined on 6 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Oysters were great, entrees were ok. I got salmon and it was overcooked and in a broth. I may have missed the broth base in the description but it was definitely unexpected. We were seated in a corner which must have been a black hole because service was lacking. I had to go to the bar to order a second round of drinks for our table.
   

   Caroline's Oyster BarResponded 1 day ago

   Hello Sarah, We're sorry to hear that your experience at Caroline's Oyster Bar didn't meet your expectations. We're glad you enjoyed our oysters, but we apologize for the salmon dish being overcooked and the service not being up to par. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you. Best, The Management Team
   

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8. J

   Jennifer

   VIP

   Atlanta Metro

   11 reviews

   3.0

   11 reviews

   Dined on 5 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Well, this experience was lackluster. We were never greeted by our server. The host had to take our drink and appetizer order. The cocktail was one from their holiday menu and it was not good. Too bitter. Our oysters were fresh and tasty, but for the price of the entrees, the presentation and taste was just mid. While the serve finally came over, she never once apologized for not greeting us, never gave us her name and didn’t thank us for dining. I went there to take a fellow coworker in town for work for oysters and it was just not the experience we weee looking for. I definitely will not recommend and I won’t be coming back for a while… if that.
   

   Caroline's Oyster BarResponded 1 day ago

   Hi, We are saddened to hear that your dining experience did not meet your expectations. We will certainly review this feedback with our team. Thank you for sharing your honest review. If you have any additional comments, please contact Caroline's directly. We can only hope that we will one day in the future have the opportunity to serve you once again. Have a lovely day.
   

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9. F

   Francoise

   VIP

   San Francisco

   14 reviews

   1.0

   14 reviews

   Dined on 1 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   The experience was bad from start to finish. I had the shrimp cocktail. The shrimp were tough, dry and tasteless. I never send anything back; ever. I had to send them back, the second time was as bad. The waitress never came by to ask if it was okay. I felt validated when a couple at a nearby table also sent their shrimp cocktail back. One would think that a shrimp cocktail is standard fare at a restaurant that specializes in seafood. Next up was our salads which were not fresh. Lettuce was orange around the edges. Vegetables were not limp. My husband had to wait 20 minutes for a beer. Again, waitress nowhere to be seen. We had ordered a bottle of sparkling water. It was never poured. Main course was mussels and fries. Mussels weee good, fries were cold. The waitress finally came around and tossed the bill on the table. Never asked us if we wanted coffee or dessert. The manager was on his phone the entire night and completely disengaged from what was going on at the restaurant. After waiting 15-20 minutes to pay the bill, we had to get up to go to the counter to pay. As we did so, our waitress finally came around and offered us a free dessert. No thanks. Not sure if we got this place on a (really) bad night but it was shockingly bad.
   

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10. D

    Donavan

    Charlotte

    1 review

    5.0

    1 review

    Dined on 1 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always have an amazing time. Staff is always great.
    

    Caroline's Oyster BarResponded 1 day ago

    Hi, Thank you for dining at Caroline's. We appreciate you taking the time to share this amazing review. We appreciate the feedback and look forward to sharing this with our team.
    

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