Casa Bella Prime Steak & Seafood

Review summary

1. L

   Laura

   Hawaii

   1 review

   5.0

   1 review

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Friendly service, nice atmosphere. Drinks are tasty and strong!
   

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2. S

   Sandy

   VIP

   Central Coast

   24 reviews

   4.0

   24 reviews

   Dined on 18 January 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The atmosphere of this downtown Ventura restaurant is very upscale. Unfortunately, the food was not as good as when we last went there. Maybe we went on an off night, so we will try it again sometime.
   

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3. J

   Jeff

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were in Ventura to get out of the way of the Pasadena fire and we parked and walked in and they took great care of us and served us some amazing food. We also got to watch the Notre Dame game. It has a really nice feel..
   

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4. F

   F

   Central Coast

   1 review

   1.0

   1 review

   Dined on 1 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible I made reservations in plenty of time and they literally sat us at the bar saying they have no place for us. And then the tried to seat us at another table with another party. Insane I felt.. so I took my date and walked out.
   

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5. R

   Rochelle

   Central Coast

   1 review

   5.0

   1 review

   Dined on 30 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating my husband 75th B.D. our server Mike was very pleasant. He listened to all requests. He answered all our questions and suggested substitutions when needed. He treated our 9 year old great granddaughter like an adult, helping her to find the right entree for dinner. The food was wonderful. The Sea Bass melted in the mouth. It was a perfect experience for my husband birthday.
   

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6. j

   john

   San Francisco

   5 reviews

   1.0

   5 reviews

   Dined on 26 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made a reservation on November 15 for Christmas dinner. We arrived promptly at 6 PM which was the time of our reservation. A large crowd was gathered around the entrance to the restaurant. We checked in and were told that they were way behind and hadn't even begun to seat 5:45 reservations. I hate to wait in any kind of line; that is why I make a reservation. In this case, it was Christmas dinner, so we offered to sit at the bar. We were told that there was no room inside the restaurant and we would have to stand outside with the rest of the people and wait until a table became available. It is hard for me to understand that a restaurant that apparently regularly takes reservations could fall so far behind on such an important night for their customers. Fortunately for us, there was a Thai restaurant next door to Casa that was open. We were greeted by the employee at the counter who wished us a Merry Christmas and apologized that our to go order would take twenty minutes because they were busy. The food came out on time and we marched back to our hotel room to enjoy our food. Another Christmas memory-- Thai food for Christmas in a hotel room in Ventura. This is probably not the memory the Casa wanted us to have, but, hey, I probably saved over $100!
   

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7. S

   Sandra

   Hawaii

   7 reviews

   3.0

   7 reviews

   Dined on 26 December 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great place for the Christmas holiday but request inside seating away from bar area. They were working really hard but between the music and the plates and glasses getting tossed around it was hard to hear each other. Much quieter seating behind. Pricey but you get large portions and will be quite satisfied. Waitstaff and everyone were top notch despite how busy it was. Drinks on point.
   

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8. W

   Wendy

   VIP

   Los Angeles

   68 reviews

   3.0

   68 reviews

   Dined on 26 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   It was way overpriced and the service was awful - the manager was rude and it was Christmas- yes they were busy but they knew that going in… terrible
   

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9. P

   Pamela

   VIP

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined on 26 December 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   I always have an amazing experience here. Service, ambiance and food. This time I went on Christmas and the service was terrible. Took forever to get water, then a drink, then to even order. He was too busy to check on us, I flagged him down to order a second drink and it never came. When we were done, I told him to cancel the drink and he said he never ordered it without an apology. Food was great as always
   

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10. K

    Kelly

    Los Angeles

    1 review

    3.0

    1 review

    Dined on 26 December 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    This was our 3rd Christmas dinner there. This time it didn’t matter that we had a reservation. Our only choice was to sit at the bar, or outside. It was very cold outside. The heaters helped but when the breeze picked up we were shivering. Our food got cold very quickly. Despite being served by the “manager” our service was not great. He seemed annoyed at times with our questions and what we ordered. Service was slow with long waits between courses. It was also overbooked and over crowded!
    

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