Casa Bond

Review summary

1. OT

   OpenTable Diner

   Denver3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Luis! (Great hat) Perfect girls night out - we were spoiled and the food / drinks were delicious.
   

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2. OT

   OpenTable Diner

   Cancun1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience!! Food was delicious, lots of great recommendations, upscale but well priced and the service was PHENOMENAL. Probably best service I’ve experienced in NYC
   

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3. A

   Andrew VIP

   New York City10 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great upscale Mexican. Every seat was taken on a Saturday night. Guacamole + ceviche trio is on the small side for the prices. Entrees are a better value. Very tasty food. Kudos to the chef & team for allowing us to taste the mole on the enchiladas.
   

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4. H

   Heidi VIP

   New York City16 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had never eaten at this restaurant before. I was extremely pleased! Excellent, high-end Mexican food. Also, great drinks.
   

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5. M

   Mila

   New York City35 reviews

   3.0

   Dined on 1 March 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Everything was very spicy. Since the majority of the dishes were already cooked/marinated with chile/habanero peppers, it was not possible to adjust the heat. My mouth was on fire and I did not enjoy the food. Also, the suggested % gratuity was based on the total bill, including the sales tax and the dreaded credit card surcharge. This is wrong, unethical, and purposely misleading, as the tip is supposed to be "suggested" on the food portion of the bill. Unsuspecting guests will end up paying more than originally planned if they follow the suggested gratuity %.
   

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6. J

   Javiera

   Greater Boston9 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch and even better chilaquiles! Can't wait to go back and try out another meal.
   

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7. A

   Andrew

   Unspecified1 review

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Waiter was disheveled and seemed out of it in the sense he likely was using some sort of narcotic. Constantly sniffling as he stood by the table awaiting orders from us. Wasn’t personable at all or kind. Brought over incorrect drinks twice. Later on charged for said incorrect drinks. They did fix the receipt and gave us complimentary shots. The food on the Valentine’s Day prefix was extremely bland. Overall very underwhelming and disappointing for the price point. Drinks were average at best.
   

   Casa BondResponded on 18 February 2025

   Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your visit, particularly regarding the service and the quality of the food. This is certainly not the standard we strive for, and we are taking your comments seriously. We will address the situation with our staff to ensure this does not happen again in the future. We’re sorry to hear the Valentine’s Day experience didn’t meet your expectations, especially given the special occasion. We appreciate your understanding in allowing us to correct the billing issue and provide a gesture of goodwill. We hope you might consider giving us another opportunity to offer a better experience in the future.
   

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8. J

   John

   Philadelphia1 review

   5.0

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dining experience for a fair price to say the least
   

   Casa BondResponded on 18 February 2025

   Thank you for the wonderful review! We’re so glad to hear you had a great dining experience and felt it was a fair value. We truly appreciate your support and hope to welcome you back soon!
   

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9. D

   Drew

   Raleigh12 reviews

   4.0

   Dined on 25 January 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Overall, this was a great meal. The food was delicious, the drinks were exquisite, and the ambience was lovely. The service left a lot to be desired. We were forgotten on multiple occasions even though the manager was serving and taking care of us. He was kind and acknowledged And apologized for it, but it did slow our evening down. Very well could be someone called out, but definitely need a few more servers in the restaurant to truly make it a five star experience. Would absolutely go back and recommend however.
   

   Casa BondResponded on 18 February 2025

   Thank you so much for your thoughtful review. We’re thrilled to hear you enjoyed the food, drinks, and ambience! We truly appreciate your kind words about the manager’s service, and we sincerely apologize for the lapses in attention you experienced. We completely understand how important seamless service is to a great dining experience, and we’re taking your feedback seriously to improve in this area. We’re glad to hear you’d still recommend us, and we look forward to welcoming you back for an even better experience next time.
   

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10. s

    sean VIP

    San Francisco1 review

    5.0

    Dined on 25 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Quiet brunch spot - great food. Benedict and shrimp ceviche were great.
    

    Casa BondResponded on 18 February 2025

    Thank you for your kind review! We’re so glad you enjoyed your brunch with us, especially the Benedict and shrimp ceviche. We strive to provide a relaxing atmosphere with delicious food, and it’s great to hear you had a wonderful experience. We look forward to welcoming you back soon!
    

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