Casa Do Brasil- Austin

Review summary

1. D

   Donna

   Las Vegas

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Disappointed, the service is usually great but not today.
   

   Casa Do Brasil- AustinResponded 1 day ago

   Thank you for your feedback, and we're sorry to hear about your experience this time. We strive to provide excellent service, and we'd love to hear more about your visit to make it right. Please contact us directly at (512) 351-8086 and ask to speak with a manager. We appreciate your time and hope to welcome you back soon!
   

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2. M

   Muhammed

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good! Overall it was an amazing experience! Will definitely come back!
   

   Casa Do Brasil- AustinResponded 1 day ago

   Thank you for the great review! We're so glad to hear you had an amazing experience. We can't wait to welcome you back soon!
   

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3. I

   Ira

   VIP

   San Antonio

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were great. Staff was very attentive
   

   Casa Do Brasil- AustinResponded 1 day ago

   Thank you!
   

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4. T

   Taryn

   Austin

   1 review

   5.0

   1 review

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went for the Christmas feast on Christmas night and it was a wonderful experience. The food was great and plentiful, if you had your marker on green you were offered new cuts of meat continuously. The staff there are absolutely excellent. Every single interaction we had was fantastic. We would definitely return.
   

   Casa Do Brasil- AustinResponded 1 day ago

   Thank you for the wonderful review! We're so glad to hear that you had a great experience at our Christmas feast and enjoyed the food and service. Your kind words about our staff mean a lot, and we’re thrilled that every interaction was fantastic. We can’t wait to welcome you back!
   

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5. M

   Maria

   Austin

   1 review

   4.0

   1 review

   Dined on 26 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The ambiance was great however, there was no A La Cart option on Dec. 25th.
   

   Casa Do Brasil- AustinResponded 1 day ago

   Thank you for your feedback! We're glad you enjoyed the ambiance. During the holidays, we often offer special menus, and we apologize for any inconvenience this may have caused. We appreciate your understanding and hope to welcome you back soon!
   

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6. J

   Janet

   Austin

   2 reviews

   5.0

   2 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic food with an unbelievable selection. Service was great and servers are everywhere. We went for Christmas dinner and it was very popular. Noise level was a bit high, but we could still talk. Wish the lighting was more intimate. Overall, we had a great time.
   

   Casa Do Brasil- AustinResponded on 26 December 2024

   Thank you for the wonderful review! We’re thrilled to hear you enjoyed the food, service, and overall experience. We appreciate your feedback and we’ll certainly keep that in mind as we continue to improve. We’re so glad you had a great time and hope to welcome you back soon!
   

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7. A

   Anna

   San Antonio

   4 reviews

   4.0

   4 reviews

   Dined on 25 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   It was Christmas so it was understandably busy. We had a table of 7 which was seated at a table normally for 6. I could tell because the table behind us was the same size and had 6 people. They just added a chair on one side, just a chair with no silverware or red/green food “button”. So naturally we were a little squished. Also, there was no room in between the table and the walk thru aisle so the waiters and people kept bumping in the back of our chairs as they were walking by. One of the waitstaff took our little empty plates and said we didn’t need them after we sat down from getting salad but then when the meat people came by, they’re said they couldn’t give us meat because we didn’t have a “meat” plate. So confusing, we had to wait until someone brought back some empty plates. The food was good but the tight table quarters and people bumping into our chairs all night was unpleasant and placed a damper on our Christmas dinner.
   

   Casa Do Brasil- AustinResponded on 26 December 2024

   Thank you so much for your feedback! We truly appreciate you taking the time to share your experience, and we’re glad to hear that you enjoyed the food. We sincerely apologize for the seating and spacing issues during your visit and the confusion with the plates. We understand how these things can affect your overall experience, especially on a special occasion like Christmas. Your comments are valuable, and we will use them to improve our service moving forward. We hope to have the opportunity to provide you with a more comfortable and enjoyable experience in the future.
   

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8. G

   Gary

   Austin

   1 review

   5.0

   1 review

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We did the Christmas Day special for a party of 6. The reservation was honored immediately and our table was ready. The salad bar was excellent again and the chicken Alfredo soup was great. The meat carvers were busy but mostly kept the plates full. Steaks and lamb were very tasty… the chicken wrapped in bacon was disappointing and very dry. Our table had to ask for the sausage as it ran out before they got to us. That just nit picking as all six of us certainly did not leave hungry. Great job and well see them again next year
   

   Casa Do Brasil- AustinResponded 1 day ago

   Thank you for the thoughtful review! We’re glad to hear that your Christmas Day special was a great experience overall. We appreciate your feedback and will work to make sure everything runs even more smoothly next time. Looking forward to welcoming you back next year!
   

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9. M

   Melissa

   Austin

   1 review

   5.0

   1 review

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the wait staff is AMAZING!
   

   Casa Do Brasil- AustinResponded on 26 December 2024

   Thank you!
   

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10. G

    Ghazal

    Austin

    1 review

    5.0

    1 review

    Dined on 24 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Awesome experience for the whole family. We enjoyed Christmas Eve.
    

    Casa Do Brasil- AustinResponded 1 day ago

    Thank you for celebrating with us!
    

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