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If I wasn’t meeting someone I would have walked out. Honestly, it’s so easy to just be pleasant. And I’m from NYC, so I don’t even need much. There’s no way she should be the face of the bar.","rating":{"food":4,"service":2,"ambience":3,"value":2,"noise":"DO_NOT_RECALL","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Darwin","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"D","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-12T01:36:44Z","dinedDateTime":"2025-03-11T17:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1018810-139206-110034841351","text":"Lorenzo the bar tender was fantastic. Bar manager was super accommodating. Cheese plate and dessert tastings def worth it!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":10,"nickname":"Sheetal","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-08T17:13:33Z","dinedDateTime":"2025-03-07T19:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1018810-137564-110222604661","text":"Not one for writing a bad review but on this occasion I feel it’s much needed, first of all the 2 cocktails were amazing! Best margaritas we’ve had in nyc to date, but the service was appalling, basically we got or 2 cocktails and our check was on its way, we thought it was the waiter clocking off, but they just wanted us out of there, shocking, the next table to us never got theirs drink, and they settled up straight away obvious had the same experience as us, definitely won’t be returning, no staff on the floor what do ever, not your usual nyc standard by far.","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Jessica","metro":{"metroId":215,"displayName":"Caribbean","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-15T19:42:10Z","dinedDateTime":"2025-02-14T20:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1018810-137622-350061797425","text":"Wouldn't recommend so early in the year. The bar was practically empty and obviously the rooftop was closed as it was really cold. The food was quite tasty, though a little overpriced I thought. There was no real ambiance to the place, but that could have been due to the lack of guests. We were served by a lovely young lady, but she wasn't very attentive overall. It was also my birthday, so I was a little disappointed. We frequented other bars and restaurants of an evening and they scored higher.","rating":{"food":4,"service":2,"ambience":1,"value":3,"noise":"DO_NOT_RECALL","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Paul","metro":{"metroId":3167,"displayName":"Cheshire","__typename":"Metro"},"initials":"P","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-10T16:26:26Z","dinedDateTime":"2025-02-06T20:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1018810-137566-180194990468","text":"Overall really enjoyed the restaurant. We ordered the salted potatoes (amazing) and wings (not very good at all, texture and taste wise). Drinks were good and views were amazing.","rating":{"food":3,"service":4,"ambience":5,"value":4,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Shiloh","metro":{"metroId":10,"displayName":"Las Vegas","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-01-26T15:38:18Z","dinedDateTime":"2025-01-25T19:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1018810-135739-100224247220","text":"NEW YEAR’S EVE. This was a disgrace. I booked and paid in full well in advance and was told that they could not guarantee a table outside, so we assumed we would get a table inside, no, we were told at the door first come first served! When we eventually found somewhere to sit, we were asked to leave as it was RESERVED for someone else! So, first come first served or reservations only for some people??? The booking was with hors d'oeuvres, by the time the platters went round we managed all night to eat max 2 each as the food was not enough for everyone!!!! Toilets were not refreshed during the night and were slippery and dirty, when I attempted to go, I slipped and fell!!!!!!!! Staff were polite so that was one good thing","rating":{"food":1,"service":3,"ambience":2,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Angela","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-01-01T15:03:04Z","dinedDateTime":"2024-12-31T21:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1018810-135671-150224467865","text":"\"An absolutely amazing place, I highly recommend visiting!\"","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"carlos","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"c","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/71925962.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-01-01T21:49:23Z","dinedDateTime":"2024-12-31T21:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1018810-135920-140224986764","text":"Esperienza fantastica, eccellente in tutto. Consigliato","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Rosalia","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/71200997.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-01-02T00:59:10Z","dinedDateTime":"2024-12-31T21:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1018810-136160-390097765629","text":"Increíble, volvería a repetir! 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**Please note we will be closed March 21st-April 1st for renovations** Nestled atop AC Hotel New York Times Square, this cozy rooftop bar recaptures the spirit of the classic cocktail lounge, with extra emphasis on martinis. Iconic views enhance the venue's contemporary décor in a sophisticated but comfortable atmosphere. Enjoy the intimacy of a fireplace lounge showcasing abstract art. Gather ‘round the luxe granite bar. Or go out for drinks – literally – on the lush, open-air terrace.
Elevate your expectations for New York City event venues – with a view! Castell Rooftop Lounge accommodates a variety of gatherings, from large group reservations in the luxe fireplace lounge or outdoor terrace to private social and corporate events.
Little Gem Lettuce, Apples, Mahon Cheese, Citrus Vinagrette
Watercress Salad, Grapefruit, Feta Cheese, Pine Nuts, Mint
Plates
Ahi Tuna Tartar, Avocado, Mango, Soy-Sesame Dressing, Toasted Country Bread
Grilled Chicken Skewer, Red Onion, Avocado, Arugula
Dry Aged Beef Sliders, Blue Cheese, Caramelized Onions
Sweets
Vanilla Gelato, Espresso, Biscotti
Macarons
What 681 people are saying
Castell Rooftop Lounge reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2
4.2 based on recent ratings
3.9Food
4Service
4.2Ambience
3.8Value
Noise • Moderate
Review summary
AI-generated from verified diner reviews
Castell Rooftop Lounge offers an inviting atmosphere with "fantastic ambiance" and stunning views of the Empire State Building. Guests enjoy "great cocktails and snacks," though some note service can be slow. It's perfect for a cozy drink or date night. Be sure to visit during happy hour for "great prices."
681 Reviews
D
Darwin VIP
New York City3 reviews
3.0
Dined on 11 March 2025
Overall 3
Food 4
Service 2
Ambience 3
The hostess was rude and dismissive. If I wasn’t meeting someone I would have walked out. Honestly, it’s so easy to just be pleasant. And I’m from NYC, so I don’t even need much. There’s no way she should be the face of the bar.
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S
Sheetal
New York City10 reviews
5.0
Dined on 8 March 2025
Overall 5
Food 5
Service 5
Ambience 5
Lorenzo the bar tender was fantastic. Bar manager was super accommodating. Cheese plate and dessert tastings def worth it!
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J
Jessica
Caribbean1 review
1.0
Dined on 15 February 2025
Overall 1
Food 1
Service 1
Ambience 1
Not one for writing a bad review but on this occasion I feel it’s much needed, first of all the 2 cocktails were amazing! Best margaritas we’ve had in nyc to date, but the service was appalling, basically we got or 2 cocktails and our check was on its way, we thought it was the waiter clocking off, but they just wanted us out of there, shocking, the next table to us never got theirs drink, and they settled up straight away obvious had the same experience as us, definitely won’t be returning, no staff on the floor what do ever, not your usual nyc standard by far.
1 person found this helpful
P
Paul
Cheshire3 reviews
2.0
Dined on 7 February 2025
Overall 2
Food 4
Service 2
Ambience 1
Wouldn't recommend so early in the year. The bar was practically empty and obviously the rooftop was closed as it was really cold. The food was quite tasty, though a little overpriced I thought. There was no real ambiance to the place, but that could have been due to the lack of guests. We were served by a lovely young lady, but she wasn't very attentive overall. It was also my birthday, so I was a little disappointed. We frequented other bars and restaurants of an evening and they scored higher.
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S
Shiloh
Las Vegas1 review
4.0
Dined on 26 January 2025
Overall 4
Food 3
Service 4
Ambience 5
Overall really enjoyed the restaurant. We ordered the salted potatoes (amazing) and wings (not very good at all, texture and taste wise). Drinks were good and views were amazing.
Is this helpful?
A
Angela
New York City1 review
1.0
Dined on 1 January 2025
Overall 1
Food 1
Service 3
Ambience 2
NEW YEAR’S EVE. This was a disgrace. I booked and paid in full well in advance and was told that they could not guarantee a table outside, so we assumed we would get a table inside, no, we were told at the door first come first served! When we eventually found somewhere to sit, we were asked to leave as it was RESERVED for someone else! So, first come first served or reservations only for some people??? The booking was with hors d'oeuvres, by the time the platters went round we managed all night to eat max 2 each as the food was not enough for everyone!!!! Toilets were not refreshed during the night and were slippery and dirty, when I attempted to go, I slipped and fell!!!!!!!! Staff were polite so that was one good thing
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c
carlos
New York City1 review
5.0
Dined on 1 January 2025
Overall 5
Food 5
Service 5
Ambience 5
"An absolutely amazing place, I highly recommend visiting!"
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R
Rosalia
New York City2 reviews
5.0
Dined on 1 January 2025
Overall 5
Food 5
Service 5
Ambience 5
Esperienza fantastica, eccellente in tutto. Consigliato
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L
Lucía
New York City2 reviews
5.0
Dined on 1 January 2025
Overall 5
Food 5
Service 5
Ambience 5
Increíble, volvería a repetir! Nos lo pasamos en grande, súper buen ambiente y gente muy amable.
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K
Kim
Melbourne1 review
5.0
Dined on 1 January 2025
Overall 5
Food 5
Service 5
Ambience 5
What a fabulous night ! We had a ball … made our New Year very special.
Just wish there was a little more food.
Atmosphere was fantastic.
Thank you
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FAQs
Castell Rooftop Lounge is rated 4.2 stars by 681 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
Elevate your expectations for New York City event venues – with a view! Castell Rooftop Lounge accommodates a variety of gatherings, from large group reservations in the luxe fireplace lounge or outdoor terrace to private social and corporate events.