Cellar 55

Review summary

1. S

   Stephanie

   Amarillo

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   I’m deeply disappointed with my experience tonight at Cellar 55 in Amarillo, TX. Three friends and I went there to exchange Christmas gifts and enjoy some time together. While the evening started out great, things went downhill when it came time to leave. We asked our server for to-go containers, but instead of bringing them to the table, they took our plates to the back to "plate" the leftovers. One of my friends wasn’t comfortable with that and preferred to handle it herself, but they took the plates anyway. When they returned, the containers they gave us were very small. My food fit fine, but for two of my friends, it didn’t. When they opened their containers, they realized they didn’t have all their food. We asked the server about it, and at first, he insisted that what we received was everything on the plate. After we questioned it, he went back to the kitchen and returned with “the rest” of one friend's meal in a larger container. My concern was that the food had been sitting in the kitchen for over 10 minutes—how could it now be added to the to-go container without risking contamination? We asked to speak with the manager, who was kind and initially offered to make a new plate for one of my friends. She then spoke with the owner, Chris, and came back to tell us she couldn’t make another plate after all. While we were fine with that because we never asked for another plate in the fist place, we still had valid concerns about how the food was handled. When Chris, the owner, came to speak with us, he approached the situation defensively and rudely. Instead of listening to our concerns, he dismissed them until one of us asked him to lower his voice and actually hear us out. We wanted an explanation of how their food-handling process works and how they could ensure there wasn’t any cross-contamination after the food had been sitting in the back for so long. Chris kept insisting there was no contamination, but he really couldn’t provide a clear or satisfactory
   

   Is this helpful?

   Report
2. D

   David

   Amarillo

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great service and absolutely worth the price.
   

   Is this helpful?

   Report
3. M

   Mackenzie

   VIP

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Our server Jace was fantastic. She was attentive and made good recommendations. The food was the best that we’ve found since moving out to west Texas 3 months ago and overall it was a great experience. The only weird part was that the host put us in a back room with boxes and we were the only people in that room…. When we left, I noticed that a more people had arrived and were all seated at tables in the front of the restaurant. We were dressed nicely, so I’m not sure, but it was definitely strange.
   

   Is this helpful?

   Report
4. E

   Evangelina

   Amarillo

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   Made the reservation days in advance, the restaurant cancelled it 30 minutes before we arrived. I had to make another reservation for the same time. No pleased about the area we were, I asked for a table instead and even tho they have openings we were told no. Got a prime rib and wasn’t too tender.
   

   Is this helpful?

   Report
5. A

   Ana Alicia

   Amarillo

   1 review

   5.0

   1 review

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I reserved a dinner for his birthday while we are currently traveling on vacation. Booking the reservation was very easy and we were able to get a great time slot considering we found the restaurant online about 3 hours before dinner. The front desk staff was very welcoming upon arrival and Wes was our server. He was fantastic! He easily found a way to connect with us and we shared a few laughs. He checked on us just enough, not too much and not too little. The food was delicious! My husband had the Cajun pasta and I had the sweet tea fried chicken. We both were very satisfied with the quality and quantity. The drinks were great as well. We would definitely recommend this to friends and family. Thank you, Wes and Cellar 55, for an enjoyable evening!
   

   • 

   Is this helpful?

   Report
6. J

   Jennifer

   Amarillo

   1 review

   5.0

   1 review

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Both the service and food were excellent and always are! This is my favorite for place in Amarillo for fine dining.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Amarillo

   5 reviews

   5.0

   5 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and great service
   

   Is this helpful?

   Report
8. M

   Monica

   Amarillo

   1 review

   4.0

   1 review

   Dined on 7 December 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   Our steaks were not good this time, disappointing.
   

   Is this helpful?

   Report
9. G

   Greg

   Amarillo

   1 review

   5.0

   1 review

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent!!! Are Waitress Jace Was Awesome, I'm Not A Brussel Sprouts Eater, But She Talked Me Into Trying Them, And They Were Great... Will Be Getting Them Again...
   

   • 

   Is this helpful?

   Report
10. H

    Howard

    VIP

    Houston

    21 reviews

    5.0

    21 reviews

    Dined on 3 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Nice dinner and good food for my birthday. They gave use a free dessert to celebrate—-delicious crème brûlée. Great service and a nice evening.
    

    Is this helpful?

    Report