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Cenacolo Zona Hotelera Cancun - Cenacolo - Hotel Zone, Cancún, ROO

Cenacolo - Hotel Zone

4.7
4.7
676 Reviews
MXN500 and over
Italian

Make a booking

2 people
19:00
Booked 6 times today
Experiences are available.
  • Good for special occasions
  • Great for scenic views
  • Charming
Founded in 1987 by the Amati family from Novafeltria, Italy, our restaurant is a living testament to 1,000 years of Romagnola culinary tradition. Located in the vibrant Hotel Zone of Cancún, Cenacolo offers an elegant and welcoming setting, perfect for enjoying an authentic Italian dining experience.

Live a unique and incomparable gastronomic experience with our handmade pasta and incredible views of the Nichupté Lagoon. Be amazed by our delicious stone-baked pizza and ingredients brought directly from Italy. Every dish on our menu is a celebration of the rich culinary heritage of Emilia-Romagna, from regional classics to contemporary creations. Delight in a wide selection of the finest Italian and Mexican wines, allowing you to experience unmatched Italian dining.

Come and discover a piece of Italy in the beautiful Cancún Hotel Zone!

Additional information

  • Dining style
    Fine Dining
  • Price
    MXN500 and over
  • Cuisines
    Italian
  • Hours of Operation
    Daily 14:00–23:00
  • Phone number
    998 885 2746
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Resort Casual
  • Executive Chef
    MAURO AMATI
  • Area
    Cancún
  • Parking details
    AL AIRE LIBRE, CONTAMOS CON SERVICIO DE VALET PARKING
  • Public transit
    A UNOS 15 MTS SE ENCUENTRA LA PARADA MAS CERCANA.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, BYO Liquor, BYO Wine, Cafe, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wi-Fi available, Wine

Experiences

  • Truffle Season

    Multiple dates available
    Enjoy our special truffle menu.
    Truffle Season photo

What 676 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.8Food
  • 4.7Service
  • 4.7Ambience
  • 4.3Value

NoiseModerate

Loved For

  • Cancun / Riviera Maya

    Best Food

  • Cancun / Riviera Maya

    Italian

  • Cancún

    Best Overall

  • Cancún

    Best Food

Review summary

AI-generated from verified diner reviews
Cenacolo in the Hotel Zone offers a "beautiful view" and a "quiet, relaxing environment," making it a favorite among diners. Guests rave about the "great service," "delicious food," and "excellent Italian dishes," including the table-side pasta. Although prices are high, the "overall experience" is "worth it."

676 Reviews
  1. Marla

    Chicago

    14 reviews

    5.0

    14 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We sat outside and thought the setting was beautiful. Our server, Jonathon, was excellent- friendly and helpful. We absolutely loved the starter of Italian bread, cheese and marinaded onions. The minestrone was excellent as well as our pasta choices. The chocolate mousse dessert was also exceptional. We loved the whole meal and experience. Only negative comment would be the service carts that were very noisy and interrupted the ambiance.
    Cenacolo - Hotel ZoneResponded 2 days ago
    Thank you for your visit! We’re delighted you enjoyed the atmosphere, Jonathon’s service, and our authentic flavors. We appreciate your feedback on the carts and will work on it. Hope to welcome you again soon! ✨🍷

    Is this helpful?

  2. Louis

    VIP

    New York City

    4 reviews

    3.0

    4 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Food quality seems to have diminished over the the last few years . Waitstaff was great ! Not one of our top picks anymore !!!
    Cenacolo - Hotel ZoneResponded 1 day ago
    We’re sorry to hear that! At Cenacolo, we strive for eccellenza in every dish. Grazie for your feedback—we hope to welcome you back for a true esperienza italiana soon! 🍝✨

    Is this helpful?

  3. John

    San Francisco

    21 reviews

    5.0

    21 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The pasta was cooked perfectly and we enjoyed the fresh truffles from the special truffle menu. The service was attentive without being obtrusive. A perfect evening!
    Cenacolo - Hotel ZoneResponded 5 days ago
    Ciao John! I'm glad you got to try one of our special truffle dishes. Grazie per averci scelto!

    Is this helpful?

  4. Wendy

    St. Louis

    8 reviews

    3.0

    8 reviews

    Dined on 15 January 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 5
    Very good. Other tables were so demanding we were kinda forgotten about. I still highly recommend. Our last 10 experiences were much better.
    Cenacolo - Hotel ZoneResponded on 16 January 2025
    Ciao, We’re sorry that it happened this way. We’ll take your feedback into account for your next visit. Grazie per averci scelto!

    Is this helpful?

  5. Mark

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on 12 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Another great experience at one of our favorite Italian restaurants in the Hotel Zone.
    Cenacolo - Hotel ZoneResponded on 15 January 2025
    Grazie per averci scelto! We hope to see you back soon.

    Is this helpful?

  6. Mireya

    VIP

    New York City

    12 reviews

    1.0

    12 reviews

    Dined on 9 January 2025

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 5
    Awful experience with being charged $78 dls by OpenTable to reserve a table and being charged the full amount of the bill without the deduction of the OpenTable by mistake by a staff that was not accustomed to the charge by one vendor and the charges again by the restaurant de correct amount. A nightmare to explain the mistake to Amex total bill $424 dls. ruined a good meal
    Cenacolo - Hotel ZoneResponded on 10 January 2025
    Ciao Mireya! We deeply regret this experience. We will take your feedback seriously and work on improving it.

    Is this helpful?

  7. Danelia

    VIP

    Cancun

    18 reviews

    3.0

    18 reviews

    Dined on 8 January 2025

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 2
    Nice restaurant and Delicious food! Quiet ambience. Quite expensive, though.
    Cenacolo - Hotel ZoneResponded on 9 January 2025
    Ciao Danelia! We appreciate your feedback and will take it into account. We’d like to remind you that our pastas are handmade, and we offer recipes and dishes brought directly from beautiful Italy.

    Is this helpful?

  8. Marilyn

    VIP

    Phoenix

    54 reviews

    5.0

    54 reviews

    Dined on 7 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of my very favorite restaurants; beautiful view when dining on the patio, great service, delicious food, quiet, relaxing environment. Another great experience.
    Cenacolo - Hotel ZoneResponded on 9 January 2025
    Ciao Marilyn! Thank you for share your experience.

    Is this helpful?

  9. Mimi

    VIP

    San Antonio

    9 reviews

    5.0

    9 reviews

    Dined on 5 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great experience there! Service and food are spot on
    Cenacolo - Hotel ZoneResponded on 9 January 2025
    We hope to see you back soon. Saluti!

    Is this helpful?

  10. Rachel

    VIP

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined on 27 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always amazing! gracias Patricia and Mauricio!!!!!
    Cenacolo - Hotel ZoneResponded on 7 January 2025
    Saluti, Rachel! Thank you.

    Is this helpful?

FAQs

Cenacolo - Hotel Zone is rated 4.7 stars by 676 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 6 times today
Experiences are available.
Google Map for Cenacolo - Hotel Zone

Blvd. Kukulkan Km 12.5, Torre La Europea, Zona Hotelera, Cancún, ROO 77500

Additional information

  • Area
    Cancún
  • Hours of Operation
    Daily 14:00–23:00
  • Price
    MXN500 and over
  • Cuisines
    Italian
  • Dining style
    Fine Dining
  • Dress code
    Resort Casual
  • Parking details
    AL AIRE LIBRE, CONTAMOS CON SERVICIO DE VALET PARKING
  • Public transit
    A UNOS 15 MTS SE ENCUENTRA LA PARADA MAS CERCANA.
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    MAURO AMATI
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, BYO Liquor, BYO Wine, Cafe, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wi-Fi available, Wine
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  • Terms of Use
  • Impressum
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