Chama Gaucha - Houston

Review summary

1. k

   kala

   Houston

   47 reviews

   3.0

   47 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was good, the meats were salted to the point of not edible. Wow. My husband LOVES sodium and even he said way too much on several meats. Super busy, Christmas Eve, no menu presented but $75.95 per person, salad and unlimited meats. Plenty of people happy! Gently told server meats too salty but good service, manager immediately offer free desserts ($12 a pop) which was very nice. Will we go back? Doubtful, these places are only a value if you can eat the proteins.
   

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2. S

   Stacia

   VIP

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great churrascaria experience - food was excellent
   

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3. S

   Seema

   VIP

   Houston

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   It was just Ok. Now mind you we went at a busy busy time so we made sure not to be too high maintenace. Regardless, we had to repeatedly get the staffs attention to get bread, drinks, clear plates, get a dessert menu etc. For $80 a head when all was aid and done, to me, service should be better. Food was good but services was meh.
   

   Chama Gaucha - HoustonResponded 1 day ago

   Thank you for your feedback. We understand that you had a busy dining experience at Chama Gaucha and we apologize if the service did not meet your expectations. We appreciate your feedback and hope you'll give us another opportunity to provide you with a better experience in the future.
   

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4. V

   Valentin

   VIP

   Houston

   8 reviews

   1.0

   8 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service was poor. Meats never came around our table.
   

   Chama Gaucha - HoustonResponded 2 days ago

   We sincerely apologize for your disappointing experience at Chama Gaucha. We understand your frustration with the service and the lack of meat service at your table. We strive to provide exceptional service and an enjoyable dining experience for all our guests, and it seems we fell short on this occasion. We will use your feedback to address these concerns with our team to ensure this doesn't happen again. We appreciate you bringing this to our attention and hope you'll give us another opportunity to provide you with a better experience.
   

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5. C

   Christopher

   Houston

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good as always, seems like service slowed towards the end of our meal and not as much variety was coming our way.
   

   Chama Gaucha - HoustonResponded 2 days ago

   Thank you for your feedback! We're glad to hear that you generally enjoyed your experience at Chama Gaucha. We appreciate you bringing to our attention the perceived slowdown in service and variety of meats towards the end of your meal. We'll use this feedback to improve our service and ensure a consistent dining experience for all our guests. We hope you'll give us another opportunity to provide you with a consistently exceptional experience.
   

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6. M

   Marushka

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I loved it they made my birthday special. Will be back.
   

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   Chama Gaucha - HoustonResponded 2 days ago

   Happy Birthday! We're thrilled that you chose Chama Gaucha to celebrate and that you had a wonderful experience. We strive to create memorable dining experiences for our guests, and we're delighted that we could contribute to your special occasion. We look forward to welcoming you back to Chama Gaucha soon
   

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7. J

   John

   Houston

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spectacular AS ALWAYS at Chama. I worked as a Fed and lived and worked in our embassies in South America Have been in every country in S.A. and I developed a love for churrasquerias from Brasilia, to Rio, La Paz, Cochabamba, Bogota, Quito, B.A., you name it and my favorite of all was Antofagasta. That said, once back in Houston I initially raced to a competitor (Fogo) many years ago. The quality there in the early years was excellent but became progressively worse…particularly server attitude and food quality. It added up to, at best, maybe a three. After my last trip to Fogo, I swore I wouldn’t return to their 66 destinations in the U.S. And so for Chama Gaucho, I ate there tonight….third time in a month. Ten star food, ten star service: Extraordinary salad bar with UNLIMITED shrimp and salmon…(want more? You can get many more helpings) and the endless meat servers arrive at your table along with the endless question: “ Clean plate sir?” You will SATISFIED & thankful that your meal and environment was: Well worth the price. Eat there tomorrow and you will thank me later.
   

   Chama Gaucha - HoustonResponded 2 days ago

   Thank you so much for your incredible review, John! We are absolutely thrilled to hear that Chama Gaucha exceeded your expectations, especially after your experiences in South America. We strive to provide the highest quality meats, an exceptional salad bar, and impeccable service, and we're delighted that we met your high standards. We're also grateful for your kind words about our team's attentiveness. We pride ourselves on providing a truly memorable dining experience. We look forward to welcoming you back to Chama Gaucha soon!
   

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8. OT

   OpenTable Diner

   Houston

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place never disappoints. From the quality of food to the service. Chef’s Kiss !
   

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   Chama Gaucha - HoustonResponded 2 days ago

   Thank you for your kind words! We're thrilled to hear that you consistently enjoy your dining experience at Chama Gaucha. We look forward to welcoming you back soon!
   

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9. J

   John

   Houston

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The best Brazilian steakhouse in the city no question
   

   Chama Gaucha - HoustonResponded 2 days ago

   Thank you so much for your kind words! We're thrilled to hear that you consider Chama Gaucha the best Brazilian Steakhouse in the city. We look forward to welcoming you back to Chama Gaucha soon!
   

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10. K

    Karla

    Houston

    6 reviews

    4.0

    6 reviews

    Dined on 16 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    You raised the prices per person but you removed the lobster soup…. Plus you charge now for everything you guys offer with out telling costumers about it.. $6 for grill pineapple, $3 for jalapeños… Anyways… I would appreciate to know this while offering….
    

    Chama Gaucha - HoustonResponded 6 days ago

    We apologize for any confusion regarding our recent changes. We'll work to improve our communication and ensure a better dining experience. Thank you for your understanding. We hope you'll give us another opportunity to provide you with a positive dining experience.
    

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