Chaplin

Review summary

1. K

   KISHORN

   New York City

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   I loooove coming to Chaplin. This last visit was disappointing. Since I come from a lone line of service workers, it was always ingrained that you should never send your food back. I always order the Chaplin burger when I dine there as it's one of the best burgers I've ever had. Until last night. You could tell my burger was cooked perfectly but it was probably sitting for a while because it was COLD. I could barely finish it and the server was astonished when I told him I was finished and did not need a box because most of my burger was still on the plate. So I basically dined there and paid for having company, the amazing French onion soup and the glasses of wine but the burger was REALLY BAD last night. Please put some quality controls around the food because there is absolutely no way a quality checker would've allowed that to go out last night. I want to come back and I want at least a warm burger.
   

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2. B

   Bevin

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrating my goddaughters birthday was fantastic!
   

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3. A

   Ann

   VIP

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our fourth visit to Chaplin and they continue to impress. We ordered the shrimp cocktail, steak tartare, sea bass and duck confit. Everything was delicious and exceeded our expectations. The drink menu is thoughtful and we enjoyed a well made martini and manhattan.
   

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4. R

   Raymond

   VIP

   New York City

   23 reviews

   5.0

   23 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a good experience. Food and drinks are excellent.
   

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5. N

   Natalie

   New York City

   1 review

   5.0

   1 review

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Chaplin experience was really terrific! Everything by was absolutely amazing and our server (Peter?) was awesome. Everything we ate and drank was superb. I can’t wait to go back!
   

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6. S

   Steve

   New York City

   23 reviews

   5.0

   23 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All Great!!!! Loved it!!! The best dinner since they opened!!!!
   

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7. M

   Michelle

   New York City

   3 reviews

   3.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Absolutely love Chaplin. Not sure if this was an off night, but our food took two hours to get to our table. I am guessing our waitress forgot to put the order in, but one would think that when two employees came to the table to apologize that someone would have at least brought some bread. Food and drinks were great. The heaters on the outside patio either have a “hell” setting or off. Be weary if you are a generally warm warm person.
   

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8. M

   MARTHA

   New York City

   10 reviews

   5.0

   10 reviews

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing as usual. I met a friend to celebrate her birthday. It was her first time there and she was impressed. The service was friendly and not rushed. Amanda, our server did an awesome job. The food was delicious. The steak tartar is my favorite, and it did not disappoint. Always a great meal at Chaplin.
   

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9. B

   Bethany

   New York City

   42 reviews

   5.0

   42 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of our favorite restaurants. We drive from New Haven, where there is a lot of great restaurants but Chaplin is worth the extra drive! The food is excellent! Some of our favorites are the polenta fries, the steak, which is always perfectly cooked, the pork belly Mac and cheese, and the fries are amazing! Every dish is full of flavor and you can tell the chef gave thought into preparing a dish that is well rounded. The ambiance is so fun and the outdoor patio is great anytime of year! The staff is excellent, from the hostess to the wait staff, and the bartenders, they are all so friendly and put their best foot forward every day. Another great thing is their playlist that is fun and young with the right amount of energy. We highly recommend it!
   

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10. S

    Scott

    VIP

    New York City

    2 reviews

    4.0

    2 reviews

    Dined on 28 September 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Chaplain is a nice higher end option in this part of Shelton. The service is always excellent and the food is very good. It's also a great place for having a few cocktails and meeting up with friends at the bar.
    

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