Chart House Restaurant - Dana Point

Review summary

1. D

   Donna

   Seattle

   5 reviews

   vip
   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   We have been coming here for years and I would say after last night never again, it’s a shame because the view is amazing but that’s it at this point ! Our server was nice he was new but it wasn’t his fault , it’s the kitchen and the management! Our food was cold and not prepared correctly, the sea bass was so salty it wasn’t even edible and the baked potato was cold and we had to send it back ! Our food took a hour and a half to get our entree that is just not okay , it was a dinner to celebrate our anniversary and we didn’t even get a dessert after all of that ! Wow is all I can say ! I don’t think we will go back , this is the like the 3rd time maybe 4th that things haven’t gone well ! The excuse was given last night that they had a large wedding , our dinner reservation was 6.30 pm . Just so disappointing.
   

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2. W

   William

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Enjoyable dinner, food quality was outstanding, service was friendly, view was fabulous.
   

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3. M

   Melody

   Palm Springs

   34 reviews

   vip
   4.0

   34 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   We ate on a Saturday night, starting at 5:30 pm. We had a reservation and were seated quickly but noticed there were 3 tables empty near the windows, while we were seated in an alcove, across the room from the windows. I'm not sure how those tables were reserved and when I asked I was told they weren't sure how long the wait would be for those tables. Had I not made a reservation I would have understood, but it was confusing and a bit frustrating since the primary reason for going to the Charthouse is the view. Our waitress was very good and attentive but the food was very slow. The manager stopped by and checked in on us, which I appreciated and overall the waitstaff is excellent. The food is fine. It came out nice and hot. I appreciated the bread basket as we waited for our main course. Overall, I think the service is what made this an excellent experience.
   

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4. C

   Charles

   Dallas

   108 reviews

   vip
   5.0

   108 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food & service in an eclectic location overlooking DP.
   

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5. O

   Oliver

   Orange County

   24 reviews

   4.0

   24 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 3

   Poor service. Waiter was rushed and zero flow of welcoming, drinks, order and always said he would be right back only to disappear for a longer period… Food was on point and the view is always outstanding!
   

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6. K

   Kris

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our eighth wedding anniversary here as part of our trip down memory lane from when we had first visited eight years ago, a couple months before our wedding. It’s still the same as it always was, with great food, great service, and the most amazing views!
   

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7. d

   deborah

   Orange County

   46 reviews

   vip
   5.0

   46 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a large dinner party of 11 people meeting and the Chart House was wonderful about providing a round view table so that we could all talk to each other without needing to shout down the length of a long table. Some of our party ordered 3-crse meals, which is a great deal at the Chart House (choice of appetizer, choice of entree, and a mini chocolate lava cake for dessert). Others ordered different appetizers and an entree. While some ordered an entree only. Basically, a server's nightmare trying to time what to serve when to whom, and our server did an amazing job. The only downside to the entire lovely dinner was the music is cranked up too high and drowns out conversation.
   

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8. K

   Kelsey

   Orlando

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   This restaurant has a fantastic happy hour! So I had made a reservation during the happy hour slot and requested the patio/bar. When it came time for my reservation, I was told the patio/bar was open seating meaning my reservation didn’t count. We ended up having to wait for a bit to get a table because of this. When we did get a table, the food was excellent, view was great, and happy hour value was nice! Just wish I would’ve known in advance that reservations aren’t honored for happy hour which is the 4/5 stars
   

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9. A

   Abdullah

   San Francisco

   30 reviews

   vip
   5.0

   30 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent steak and good service, one of my favorite
   

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10. A

    Anne

    Palm Springs

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We celebrated our anniversary last night at the Chart House DP. It was a delicious meal and excellent service. Beautiful view of the harbor and Christmas lights.
    

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