Chart House Restaurant - Monterey

Chart House Restaurant - Monterey reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Bob VIP

   Phoenix49 reviews

   2.0

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   We have been going to Chart House in Monterey for many years. Unfortunately last night may be the last time. The service was slow (20 minutes for a shrimp cocktail?) and just not very good in general. Also it was COLD in the restaurant. For the prices we paid I expected much better. Disappointing
   

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2. b

   bob

   Central Coast1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server, Amy, was GREAT! Not too pushey, prompt and the food was prepaired very well!
   

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3. M

   Mary VIP

   Palm Springs20 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service and beautiful view, Staff always gets everything perfect!
   

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4. K

   Kim VIP

   Austin15 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 2

   We had an interesting evening. I’ll start by saying the food was excellent. Through our reservation we were sat at a table so we could view the windows, however it was the furthest table back and we felt in the aisle since my husband kept getting bumped by people walking between the narrow walkway of our table and hallway. Our friendly staffer Desire was kind and took our drink order after about ten minutes. After 30 we still did not have our bar drinks but we did receive an excellent shrimp cocktail. Finally received drinks and entrees including excellent prime rib and filet mignon. We ordered another drink but I changed from a cocktail to wine. The drinks came quicker this time but my drink was incorrect and then completely spilled on the table, me and my husband. We promptly stopped eating and prepared to leave. Manager came and comped one drink for us. We were grateful but left.
   

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5. M

   Mark

   San Francisco24 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   My husbands food was excellent, he had the Filet and Lobster tail, but we both had the Mashed Potatoes, which were served luke warm I would say. I had the Sea Bass (regular item) It was cooked perfectly but the taste was a little fishy. He kindly shared a few bites of his dinner with me. The wine was very good, and the desserts were to to die for, we had the Creme Brulee' flight and the Cheesecake with strawberry sauce. The couple seated behind us were having an issue with their payment and the man talked very loudly throughout our sitting, so sort of spoiled the experience, and I initially was not feeling well when we arrived but after eating I felt better. Needless to say I was hoping for a better experience overall, we had not been to this Chart House for many years, and it seemed for the prices they charge the food should have been beyond excellent.
   

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6. KZ

   KristinaZ

   Tahoe4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was wonderful , the specialized menu with our son’s 18th bday present n it was such a great touch !
   

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7. OT

   OpenTable Diner

   Phoenix1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   We’re locals and enjoy dining at the Chart House. Our waitress was just too busy to offer the service we wanted. She took far too long to check on us the entire evening. As for the food, it wasn’t hot when received it was just warm. Overall it was ok but could have been better.
   

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8. OT

   OpenTable Diner

   San Francisco1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food location and experience for my birthday 🫶🎂
   

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9. J

   Jackie

   Central Coast1 review

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and I dined at the Charthouse to celebrate a birthday. We selected the filet mignon, prime rib and pasta with shrimp. All entrees were delicious and cooked to perfection. We also enjoyed the beautiful view of the ocean. Our server Crystal was delightful and went above and beyond to make our dining experience perfect!
   

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10. MD

    MikeD

    San Francisco8 reviews

    5.0

    Dined on 5 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had the pleasure of dining here while in Monterey. As soon as we entered, we were greeted with a smile. We sat at the bar for a cocktail (highly recommend the classic martini) and then were seated at our reservation time at a window table as requested. Our server, Ashley, was absolutely wonderful. Attentive, kind, funny and always checking in, but not to the point of being intrusive. Our meals were served promptly. The prime rib was one of the best we've had, and the shrimp pasta was buttery with just enough garlic. Lava cake for desert is a must, along with an espresso martini. A wonderfully perfect evening thanks to Ashley and an incredible team. Would highly recommend.
    

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