Chart House Restaurant - Savannah

Review summary

1. N

   Nicole

   New York City

   2 reviews

   1.0

   2 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 4

   We had reservation at 8:30pm and did not get seated until 9pm, then we did not get our food until 10pm. The food was not great and definitely not worth the cost. My daughter’s salmon was raw and pasta was not cooked long enough (crunchy). My salad was browning. The only thing good was the coconut shrimp appetizer and the New England Clam chowder. The server was amazing but food and wait was terrible.
   

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2. T

   Tony

   VIP

   Dallas

   28 reviews

   1.0

   28 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   When my family decided to meet in Savannah for Christmas there was no question where we would go for Christmas Eve dinner. I booked the reservation at the Chart House 45-60 days in advance. It was totally ruined by the arrogant, nasty, rude HOUSTON J. MURRAY. There was a limited menu which I do not recall it being posted when I made reservations. When I expressed my disappointment to the server she immediately asked if I wanted to speak to the manager (it must be common that guests at this restaurant are not happy based on how quickly she offered to send over the manager). General Manager HOUSTON J.MURRAY came over and was insistent that it was on the booking site and his voice and mannerism exuded disdain. I have been to Chart House all over this country, the most recent a fantastic experience at the Monterrey CA location. I’ve been to this one in Savannah probably 10 times over the last 15+years. I’m sure HOUSTON J. MURRAY has a place in the restaurant business but I’m thinking maybe a Waffle House or Kentucky Fried Chicken. You would think he could bring himself to say “I’m sorry there was a misunderstanding”. But he couldn’t bring his self-absorbed self to even go there. And I noted on Christmas Eve at 7:45 there were a number of empty tables. There may well be a correlation.
   

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3. T

   Tena

   Jacksonville

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Steven and Jacob were great. Everyone was very good. Food was excellent!
   

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4. E

   Elizabeth

   VIP

   Richmond

   23 reviews

   5.0

   23 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   We are traveling at Cmas stopped in at Savannah and our fav restaurant it did not disappoint!!! So yummy!!! Prime rib out of this world Caesar salad was soooo good thank you for another amazing experience
   

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5. S

   Salome

   Coastal Georgia

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and Service was wonderful. The staff was very professional. Nice location.
   

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6. F

   Frank

   VIP

   Charleston

   18 reviews

   5.0

   18 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Enjoyed our family Christmas dinner a few days early. Our new place for Christmas Eve dinner going forward.
   

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7. C

   Caitlin

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All of the food was very well prepared and delicious! Our server Josh gave us great recommendations and was lovely & attentive. Fabulous meal to celebrate Christmas with our family!
   

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8. A

   Alexandria

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was 5 stars. We'll be back during our next trip to Savannah.
   

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9. H

   Herman

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They should recognize birthday / occasions in some way .
   

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10. A

    Amanda

    Greater Boston

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing experience from the ambiance, food, service and attention to detail. The evening was all around wonderful and Jennifer, our server, went above and beyond even providing a personalized menu with my mother’s own name at the top commemorating her birthday dinner. Top tier!!
    

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