Charter House Grille

Review summary

1. OT

   OpenTable Diner

   Cleveland1 review

   1.0

   Dined on 10 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They allow us to book a reservation at a time that they were not open and we were not able to even eat at the restaurant. Did not know they were closed until we got to the actual venue.
   

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2. OT

   OpenTable Diner

   Cleveland9 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an amazing dining experience at Charter House Grille! The food was absolutely delicious, and the atmosphere was warm and inviting. What really made my visit exceptional was the outstanding service provided by Amira. She was incredibly friendly, attentive, and knowledgeable about the menu. Amira made sure we had everything we needed and went above and beyond to make our evening special. It’s not every day you receive service with such genuine care and professionalism. I’ll definitely be back and I’ll be asking for Amira again! Highly recommend this place to anyone looking for great food and even better service.
   

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3. T

   Tenequa

   Cleveland3 reviews

   2.0

   Dined on 4 March 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   The service was good! The manager was kind and informative. Food lacked flavor, very bland.
   

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4. M

   Margarita

   Orlando2 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time and the service from the time we walked in the door until the time we left the service was stellar. Our servers KP was so sweet and kind and the food was worth coming back for. A true hidden Gem.
   

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5. OT

   OpenTable Diner

   Cleveland28 reviews

   4.0

   Dined on 28 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was very accommodating. Food and drinks were great.
   

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6. G

   GARY N

   Cleveland65 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   After an hour and a half of waiting for food, we finally left without eating..
   

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7. M

   Macio

   Unspecified2 reviews

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, great service, nice ambiance. 10 out of 10 overall.
   

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8. A

   Anne

   Greater Boston4 reviews

   5.0

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our dinner at Charter House! From Amari’s welcome to the open, chic space and chatting us up til our server Kayla stopped over, we felt the warm vibe of this place. We chose two cocktails, the 185th Paloma (tart and tequila-y) and a smoky cognac, with the smoke delivered on the spot in a very cool presentation. Definitely try the cheese steak appetizers. Very fresh, tasty, and crispy. Our entrees were also excellent—salmon with fried risotto and the steak and peach (they signed strawberries) balsamic salad. Yum! Props to the chef and staff. We’ll be back for sure.
   

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9. L

   Laurie VIP

   Cleveland20 reviews

   3.0

   Dined on 18 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Good drinks made by Alexis. Food is a bit overpriced and moderately good. Quite noisy.
   

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10. R

    Ron VIP

    Cleveland37 reviews

    5.0

    Dined on 12 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Visited Charter House after seeing new CLE restaurants on Yelp. It's a very friendly, locally run establishment, with an emphasis on service and attentiveness. Some really nice items on the menu with reasonable pricing. I had the snapper with creole sauce that was outstanding. My wife had the short ribs which were fall-off-the-bone tender. All the dishes were accompanied with veggies and starch. The printed beer list only listed more generic beers, but our server, David, threw out quite a few craft options not listed, that fit the bill. All in all, it was a very satisfying dinner with friends. It's a newer restaurant so they are trying hard to make you feel at home... nice!
    

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