Chevys Fresh Mex - Roseville

Review summary

1. S

   Shannon

   Sacramento

   1 review

   3.0

   1 review

   Dined on 20 October 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   Walked in with reservations and they acted as if they were not expecting us
   

   Is this helpful?

   Report
2. B

   Bruce

   Sacramento

   4 reviews

   vip
   5.0

   4 reviews

   Dined on 29 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great except we got the butter cake to go for dessert and was horrible! Dinner and drinks were great!
   

   Is this helpful?

   Report
3. A

   Alex

   Tahoe

   1 review

   3.0

   1 review

   Dined on 15 September 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Our server was not great. We’ve never really had great service. But we go for the chips and salsa and flautas! Every time we pass through Sac our family stops at Chevy’s. Come back to Reno!!! Restaurant never too crowded or noisy. Love the margaritas and food.
   

   Is this helpful?

   Report
4. J

   John

   Sacramento

   5 reviews

   4.0

   5 reviews

   Dined on 15 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Chevys seems to have a continuing staff shortage. Our server was excellent but had to cover so many tables.
   

   Is this helpful?

   Report
5. L

   Loretta

   Sacramento

   1 review

   1.0

   1 review

   Dined on 8 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Always loved steak fajitas at Chevy’s. It took them 16 minutes to bring us drinks. There was no salsa ready yet. That took another 10 minutes. The food took 30 minutes and we had no tortillas or silverware. We couldn’t get the server’s attention. Had to keep asking other people. The food was overcooked and tough. There was no guacamole or the corn thing I like so much. I know they were short handed but this was unreasonable. I won’t go back to this one which only leaves the one by the river. Hope it’s better.
   

   Is this helpful?

   Report
6. J

   Jared

   San Francisco

   1 review

   1.0

   1 review

   Dined on 8 September 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Sat in the bar area for over 20 minutes without any server making contact. Asked a server that walked by who our server was and they said they would find out. Waited another 10 minutes before moving over to the dining room. Once we finally ordered the food was good, but service was still incredibly slow and inattentive. We don’t go there often, but this type of service is normal at this location. Food is really good though.
   

   Is this helpful?

   Report
7. G

   Gracie

   Sacramento

   1 review

   3.0

   1 review

   Dined on 22 August 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Waitress was great and respectful, pretty sure the enchilada is frozen, the cheese on top of it was definitely fake and did not melt in anyway unfortunately.
   

   Is this helpful?

   Report
8. CS

   ChrisS

   Sacramento

   3 reviews

   5.0

   3 reviews

   Dined on 3 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was outstanding and the food was generous
   

   Is this helpful?

   Report
9. M

   Mary

   Sacramento

   1 review

   4.0

   1 review

   Dined on 3 August 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Chicken Quesadillas are wonderful! Also love the Chicken Enchilada! Margaritas are also a huge hit!
   

   Chevys Fresh Mex - RosevilleResponded on 7 August 2024

   Thanks for the feedback! We're thrilled to hear that you enjoyed our Chicken Quesadillas, Chicken Enchilada, and Margaritas. It's always a pleasure to know that our customers love our food as much as we do! We appreciate your kind words and look forward to serving you again soon. Cheers, The Management Team at Chevys Fresh Mex - Roseville :)
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Las Vegas

    10 reviews

    vip
    1.0

    10 reviews

    Dined on 13 July 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    First of all, I made a reservation on OpenTable and when I got there, they would not honor it because it was in the bar yet your app allows us to make a reservation for bar seating. The waiter in the bar started arguing with me and rather than cause any issue for him, we made room at two different tables for our large group. Since not everyone was there yet, he made us move from one of the tables because apparently invisible people were beating the door down to sit at that table. No one came to the restaurant and needed that table for around 20 minutes. So rude. Now, let’s talk about the temperature in the restaurant. It was extremely hot. Ridiculous. Next, the food. The rice was old and crunchy, the fish tacos smelled so incredibly rancid and the margaritas barely contained alcohol. Our group used to love this place for girls night, but no more. No thanks.
    

    Is this helpful?

    Report