Chili crab

Review summary

1. E

   Elaine

   New York City

   50 reviews

   2.0

   50 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Sorry Not enough help Food served out of order and cold
   

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2. L

   Lawrence

   VIP

   West Palm Beach

   9 reviews

   5.0

   9 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Finally real Hong Kong Chinese. Friendly atmosphere. A must try.
   

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3. T

   Tal

   Tampa

   1 review

   1.0

   1 review

   Dined on 26 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We made a reservation for 7:00 PM, but upon arrival, it became clear that the restaurant was severely overbooked. A long line of patrons both inside and outside the venue—many of whom also had 7:00 PM reservations—added to the chaotic scene. There was no one readily available to check us in or provide updates on the situation. After waiting for 30 minutes, we were finally informed that we likely wouldn't be seated until 10:00 PM at the earliest. Frustrated and disappointed, we decided to leave, along with several other diners, to find another restaurant.
   

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4. S

   Shelley

   VIP

   West Palm Beach

   108 reviews

   1.0

   108 reviews

   Dined on 25 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We did not dine here. We came for our 6:30 reservation and couldn’t get into door Multitudes of people waiting No one let us check in. It was truly a madhouse. They seemed to be behind many hours. We had to leave. No where to go on Xmas. Went to dependable Chinese takeout. Got food in 15 minutes. Like the food at Chili Crab but what they pulled was disgusting. Will not return
   

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5. R

   Randi

   VIP

   West Palm Beach

   9 reviews

   3.0

   9 reviews

   Dined on 25 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Restaurant was crazy busy and understaffed. We waited over an hour and out reservation was not honored. Food was exceptional but served as it was ready. We will definitely return but not on a holiday.
   

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6. D

   Debbie

   West Palm Beach

   1 review

   5.0

   1 review

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Some of the best Chinese in South Florida! Highly recommend this restaurant.
   

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7. J

   Jessica

   VIP

   Charlotte

   11 reviews

   2.0

   11 reviews

   Dined on 25 December 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Thought it’d be better based on these reviews. Rib app was terrible, chewy and hard, looked terrible. The scallion pancake was doughy and rubbery, not thin and crispy. It was bad. Noodles took forever to come out. They had scallions and onions but no other vegetables. Maybe we ordered wrong, maybe they had an off day but speculation aside— it just wasn’t good.
   

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8. N

   Nicole

   New York City

   1 review

   5.0

   1 review

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mary was the best waitress ever! Despite the holiday rush the hostess was incredible and the food kept coming and coming. Diego attended to our needs and the food was fantastic (a little pricey) and delectable; a festive environment for fun and yum!
   

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9. S

   Sandra

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We brought our family (including two teens) and all enjoyed the food, the service, and ambiance. Chili Crab presents authentically prepared dishes and while the food comes out when ready (timing may be challenging) the experience is satisfying and fun. We’ve visited Chil Crab many times and this past Sunday was just another great meal.
   

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10. H

    Helen

    VIP

    Atlanta Metro

    1 review

    1.0

    1 review

    Dined on 16 December 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3

    The worst Chinese food we have ever had and sooo expensive for nothing. Coming from New Yorkers, the food was gross, the fried sea bass was so over fried, dry and tasteless that it made us think that it was air dried prior to cooking and not fresh. The chicken and broccoli in scallion ginger sauce was the most disgusting….tasteless raw and naked looking. The fried rice which could have been good, had big pieces of whole onion in it and we walked out with only an onion taste in our mouths….a good palate cleanser, I suppose. Simply awful.
    

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