Chops - Atlanta

Review summary

1. T

   Tracy

   Atlanta Metro

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Six of us in the party and we all ordered the filet. All six steaks were undercooked and barely warm. I believe cold would be more accurate. Very disappointing.
   

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2. I

   India

   VIP

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came to celebrate my Mom’s birthday and she was so happy. The service was phenomenal and the food was excellent.
   

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3. J

   John

   VIP

   E. Tennessee

   55 reviews

   5.0

   55 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite steakhouses anywhere. Always a best place to eat.
   

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4. B

   Betsy

   Atlanta Metro

   9 reviews

   4.0

   9 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I always love going to Chops during the holidays, but I think the cooks must have been overwhelmed today. My sister and I both ordered our steaks medium-rare and they came out medium/medium-well. Normally, I would have said something to the server but she was slammed and given it’s the holidays, I didn’t want to be that customer and complain. I hope this was a one-off experience and their quality and service doesn’t decline. Just wanted to make sure the chefs are aware.
   

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5. C

   Charlie

   VIP

   Atlanta Metro

   17 reviews

   5.0

   17 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chops is always a good experience. This was the 3rd time I celebrated my birthday at this location. The food and service is always first class.
   

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6. M

   Michael

   VIP

   Alabama

   59 reviews

   5.0

   59 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Apps and steaks were incredible. Lobster and crab cakes for appetizers. Unsal helped us throughout our time at the restaurant and was most helpful and attentive. Can’t wait to return.
   

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7. D

   Dr. Jeff

   VIP

   Atlanta Metro

   22 reviews

   4.0

   22 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good. But the room where we were seated was cold. Nice and warm everywhere else.
   

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8. B

   Bryant

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chops is by far my favorite place to go for fine dining. It is without equal in Atlanta in my opinion. Food, service and atmosphere are outstanding.
   

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9. D

   Dre

   Chicago

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   I am writing to express my disappointment with the service I received during my recent visit to your restaurant on December 16th, 2024. From the start, the host’s behavior was concerning. Not only did they step on my shoes multiple times without acknowledgment, but they also came across as aggressive and inattentive. They failed to engage in any meaningful conversation about the food, checked on our table only once, and the overall service was unacceptably slow. The most troubling part occurred at the end of the meal. After receiving the bill, the host expressed dissatisfaction with the tip and returned to request a change. This is entirely inappropriate and unprofessional, as tipping is at the discretion of the customer based on service quality. I value dining experiences that prioritize customer comfort and hospitality, and unfortunately, this visit fell short of those expectations. This was my first time here and I will not be coming back. I hope you address these issues to ensure future guests do not have a similar experience.
   

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10. J

    Jim

    Atlanta Metro

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Harrison and Tamer were terrific! Steaks were perfectly cooked, the truffle fries were amazing, and desserts were spot on. Definitely started a family Christmas celebration tradition!
    

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