CIELO at ADERO Scottsdale

CIELO at ADERO Scottsdale reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nikole VIP

   Phoenix3 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   We got married at this Resort 20 years ago when it was under another name and came back for our anniversary dinner here. Our reservations were for 7 pm. When we arrived there was no valet service as the parking lot was completely overfull the manager said there were 3 events and we would have to just park along the curb or wherever we could fit. The restaurant and views were beautiful as always and we got seated immediately at perfect location. Hostess was very sweet and welcoming. Once seated however it took 20 minutes for a waiter to show to bring water and take drink order. Our drinks did not show up until 7:55! Then he took our order appetizers showed promptly about 10 minutes later. I ordered sea bass which showed uo 10 min after our apps my husband ordered the ribeye rarer which showed uo not kidding you 20 minutes after my entree with no steak knife. A busboy happened to see this and came over with a steak knife appreciated his attentiveness and he apologized for the waiter During this whole time never saw our waiter. There was a table of about 12 ladies being taken care of and about 3 other tables of couples in the area of the restaurant. Our waiter was young inexperienced and made the whole experience pretty sad representation of this what is a normally 4 star restaurant and dining experience. The only saving grace was the food/wine as always is amazing and the views and setting are second to none. Suggest train your wait staff more thoroughly he was an embarrassment to your establishment.
   

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2. J

   Jennifer VIP

   Philadelphia18 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Atmosphere nice, service was kinda slow-had finished dinner when second drink arrived and it was incorrect drink. Food was good tho and eating outside was nice. Just understaffed.
   

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3. N

   Nancy

   Seattle7 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely evening with friends and family. Pricey but worth it for a special event.
   

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4. a

   aileen

   Phoenix5 reviews

   5.0

   Dined on 20 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What Easter Brunch at a resort should be! So many options for every palette and each attractively presented not to mention tasty. Three carving station options. The NZ lamb was excellent. Omelette station very good as was the sushi table. Many ,many pastries and desserts to choose from and the in house petit fours and bonbons were top shelf! Our server was exceptionally attentive and we had the bonus of a table with a spectacular view. The resort is now under new management and kudos to them for making Adero what is should be. I would highly recommend Cielo at this point.
   

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5. J

   Julie

   Unspecified1 review

   5.0

   Dined on 17 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service and view. Enjoyed the atmosphere and dining experience
   

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6. R

   Robert VIP

   Kansas City19 reviews

   5.0

   Dined on 17 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sat outside on the great patio. View, food and service were all excellent! Thoroughly enjoyed dinner once again!
   

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7. D

   David

   Chicago4 reviews

   3.0

   Dined on 15 April 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We live nearby and we only go to CIELO when friends are in town and want to impress them with the gorgeous view. The food is good, but the overall experience is never worth the $100+ per person it ends up costing.
   

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8. A

   Amy VIP

   San Diego6 reviews

   5.0

   Dined on 15 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Someone described our dinner at CIELO as magical, lol! It was a perfect night on the patio with great food and drinks. Nancy at the inside bar is a group favorite - we made time to see her as often as we could. We enjoyed the hotel, views, and people as well. Thanks for a great dinner!!!
   

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9. Z

   Zach

   Las Vegas1 review

   4.0

   Dined on 14 April 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Overall we had a nice time. The food was great and the ambiance and view from the table were outstanding. Service, however, left something to be desired. We were given menus that looked like they were printed on a home printer that was running out of ink. Our server took a long time to get to the table, and then disappeared after drinks and an appetizer were ordered. I watched our drinks sit at the bar for a long time before I saw a manager passing by and asked her to get them for us. She made a flippant remark…I can’t remember exactly but it was something like “oh you didn’t want to make them levitate to the table?”. If it was an attempt at humor to lighten the mood it…didn’t work… We eventually had to ask the busser who was clearing our appetizer to let our server know we were ready to order entrees. We only saw our server again twice, once to order entrees and then again when we flagged him down to ask for the check. We probably would have ordered dessert and another round of drinks but we were afraid we wouldn’t see him again. I’m keeping the review at 4 stars because the food, ambiance and hotel overall are excellent, but I wanted to write this review to let you know the front of house team really needs to get their act together. A hotel restaurant of this caliber should have excellent service and the team that was working tonight couldn’t even hit basic steps of service correctly.
   

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10. D

    Dan

    San Francisco2 reviews

    3.0

    Dined on 13 April 2025

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 5

    View and facility is amazing! However, the food was very plain. I had the salmon and it had some side that was very tasteless and we had brussels sprouts on the side and they were not very good. And then my wife had to shrimp and it was so so.
    

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