Cinco Ninos - Modern Mexican Kitchen & Tequileria

Review summary

1. L

   Lauren

   Austin

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Service we great, but the food was meh, the drinks were weak. And it was super expensive for the quality
   

   Cinco Ninos - Modern Mexican Kitchen & TequileriaResponded 5 days ago

   Hello Lauren, Thank you for the feedback, we truly appreciate it. We see that service was great but scored 3 of 5, we will continue to improve on this that way we get a 5 of 5 next time. As for the food, we do apologize, hopefully you were able to speak with the leadership team to correct any concerns in real time. We hope to see you again in the near future for a better dining experience. Cinco Nino's 12/13/24
   

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2. A

   Alex

   San Antonio

   3 reviews

   5.0

   3 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tonya was our server. I am always so impressed with the service every time we come to visit. The double decker tacos are my fave and the drinks are always on point. Tonya was efficient, friendly, and very accommodating. Will definitely be back!
   

   Cinco Ninos - Modern Mexican Kitchen & TequileriaResponded on 27 November 2024

   Hello Alex, Thank you for the kind words, we will definitely make sure we highlight this awesome review. Tonya is exceptional! Cinco's Management 11/26/24
   

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3. J

   Juan manuel

   Austin

   1 review

   1.0

   1 review

   Dined on 18 November 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   I was celebrating my wife's birthday and she ordered 3 shots and a dessert for her birthday and I told the manager and he told me that he told the waitress and she just brought me the drinks and they didn't sing happy birthday and I didn't have any dessert but she did charge me the 100 dollar tip in total it was 550 dollars that was wasted on the bad service they should treat people better because the food is not cheap
   

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4. W

   Will

   Houston

   1 review

   3.0

   1 review

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   We sat outside and loved the atmosphere. Server was a bit short with us. When our family’s meal was served, the soup for one of our guests was very cold, not even warm. When asked to have it heated, it took so long that everyone was done eating so she ended up having to take it to go. The second bowl of soup that was brought out was about half the portion of the first bowl. However, everything tasted great and we would probably go again.
   

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5. T

   Trey

   Oklahoma City

   1 review

   5.0

   1 review

   Dined on 5 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and inviting atmosphere for me and my kids
   

   Cinco Ninos - Modern Mexican Kitchen & TequileriaResponded on 27 November 2024

   Thank you for leaving us a 5 star rating, we truly appreciate it! Cinco's Management
   

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6. D

   Dawn

   Austin

   1 review

   5.0

   1 review

   Dined on 4 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely outstanding! Service was great from start to finish.
   

   Cinco Ninos - Modern Mexican Kitchen & TequileriaResponded on 27 November 2024

   Thank you for leaving us a 5 star rating, we are truly grateful. Cinco's Management
   

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7. T

   Tommy

   Austin

   1 review

   1.0

   1 review

   Dined on 27 October 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The food was terrible, our Carne Asada Tacos were the worst ever. The meat was previously cooked and warmed up, it was hard, dry and no taste. My wife’s taco salad was ok, hard to make mistake when cooking ground beef. We ordered Nachos for one of The kids and it had a few slivers of lettuce and jalapeños on top. The food here reminded me of The food from Wolf Lodge water parks.
   

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8. K

   Kharissa

   Houston

   1 review

   1.0

   1 review

   Dined on 26 October 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Food is terrible, very slow service and overpriced.
   

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9. J

   Janie

   Dallas

   1 review

   5.0

   1 review

   Dined on 15 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went on Taco Tuesday, and the tacos were delicious. Enes was our server and he was amazing, served us with a smile!
   

   Cinco Ninos - Modern Mexican Kitchen & TequileriaResponded on 19 October 2024

   Thank you for the kind words, we will make sure Enes gets recognition Cinco's Managment 10/19/24
   

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10. T

    Tjuana

    San Francisco

    1 review

    2.0

    1 review

    Dined on 15 October 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4

    Understaffed. The staff was polite and apologetic, informing customers that the wait would be 1.5 hours without a reservation. Thankfully, we had a reservation and were seated fairly quickly. Upon being seated, we were surprised to see that the restaurant was nearly empty—perhaps only five tables were occupied. Despite there being just two other tables in our area, the wait for water and silverware was unreasonably long. When they finally brought our napkin-wrapped silverware, one napkin was grossly stained. Two of our three entrées were not prepared correctly. They did offer to comp my entrée because it had to be completely remade, which made our wait even longer. I ordered the blackened mahi-mahi, and while the portion of fish was generous, the dish did not match the menu description. The fish wasn’t blackened, and there was no grilled pineapple salsa as listed. The cabbage slaw was wilted and lacked seasoning or flavor. I made the best of it by squeezing fresh lime over the fish and sautéed fajita vegetables. This dish had so much potential but ultimately missed the mark. Lastly, if you are seated for an extended time, the woven wicker chairs become extremely uncomfortable. If the weather is nice, I suggest requesting a table outside. The patio is quite lovely, and you can enjoy the moon and stars while enduring your dining experience.
    

    Cinco Ninos - Modern Mexican Kitchen & TequileriaResponded on 16 October 2024

    Hello Tijuana, We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration, and we hope to see you again for a better experience. Cinco's Management 10/15/24
    

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