Cineplex Cinemas North Edmonton & VIP

Cineplex Cinemas North Edmonton & VIP reviews from people who’ve dined at this restaurant. Based on recent rating.

1. L

   Lisa

   Edmonton23 reviews

   5.0

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had live entertainment. It was a lovely time with family.
   

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2. P

   Pearl

   Palm Springs5 reviews

   5.0

   Dined on 18 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff attentive, food was good, service excellent. Delivery to theater was prompt and as ordered.
   

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3. YE

   YEGLawyer

   Edmonton57 reviews

   2.0

   Dined on 26 November 2023

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Seriously the worst service anywhere. There is no management or leadership. You will wait 45 min for a drink and likely they will forget it anyway. Food is wrong and late. It’s like cineplex works extra hard to provide the worst experience. Ever
   

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4. OT

   OpenTable Diner

   Edmonton23 reviews

   4.0

   Dined on 14 August 2022

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Very quiet. Great place to relax before a movie.
   

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5. OT

   OpenTable Diner

   Edmonton23 reviews

   4.0

   Dined on 26 July 2022

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great place for casual dinning.
   

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6. A

   Angie

   Edmonton1 review

   3.0

   Dined on 3 April 2022

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The food was great and of good value. The live music was really nice however, it was too loud and it was hard to carry on a conversation and hear the server.
   

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7. ST

   ShannonT

   Vancouver1 review

   3.0

   Dined on 21 February 2022

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Nice evening out. Restaurant go busy quick and server had too many tables.
   

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8. b

   budfan

   Vancouver5 reviews

   5.0

   Dined on 21 October 2020

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Tuesday night at 7 pm and we were the only two people in the lounge, so the service was great and the food was served promptly. Lack of choice of on tap craft beer, but that's understandable given what COVID-19 is doing to production and distribution. Still lots of choice of other drinks, and so all in all it was an enjoyable evening, especially since we had 2 for 1 tickets for the VIP theatre with lots of space between us and other movie goers.
   

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9. A

   Arianna

   Calgary2 reviews

   2.0

   Dined on 20 December 2019

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   I don't think I would bother to reserve a table at the theatre restaurant before a movie again after the experience I had here. Watching one staff member freak out at other staff members and having our drinks take forever was not worth what we paid. Just an uncomfortable experience where everyone seemed unhappy to be doing their job. We also had to ask for our popcorn and drinks in our theatre seats because the movie had already started and no one had delivered anything to us. Overal the VIP theatre experience is a unique treat, but I recommend going to a different restaurant and buying your own snacks prior to going into the theatre. They should stick to just showing movies because they don't know how to provide proper customer service to people when it comes to the foodservice industry.
   

   Cineplex Cinemas North Edmonton & VIPResponded on 8 January 2020

   Hi Arianna, Thank you for the feedback about your experience. I am sorry to hear about what you experienced as it is certainly not what we strive to achieve. I would love to chat more about your experience at North Edmonton VIP - would you be able to call me at your earliest convenience at 647-632-3235? Thanks, Chris Lalonde Guest Experience Manager
   

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10. DR

    DeborahR

    Edmonton1 review

    5.0

    Dined on 8 December 2019

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    My staff enjoyed the food, the entertainment and the movie! We will be doing this again in the near future.
    

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