Cinnamon Bazaar - Richmond Upon Thames

Review summary

1. c

   clarea

   London

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Very plastic fantastic - dishes that had clearly been microwaved, an uninspiring evening from venue to food to service
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Clarea, Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations. It’s disappointing to learn that our dishes didn’t come out as fresh and inspiring as we strive for them to be, and that the overall atmosphere didn’t resonate with you. We appreciate you bringing this to our attention, as we are always looking to improve. Your comments regarding the food and service will be shared with our team to ensure we work on enhancing the dining experience for our guests in the future. Thank you again for your value able insights. Regards, Cinnamon Bazaar Richmond
   

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2. R

   Ryan

   London

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Portions are extremely tasty and well presented, however they are rather small for the price charged. Good experience, however I’d suggest they lean more towards style over substance.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Ryan, Thank you for your feedback! We're thrilled to hear that you found our dishes tasty and well presented. We strive to create a memorable dining experience, and we appreciate your suggestions regarding portion sizes. Your insights help us continuously improve, and we hope you'll visit us again soon to try more of our offerings. Regards, Cinnamon Bazaar Richmond
   

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3. C

   Cat

   London

   14 reviews

   4.0

   14 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   Whilst the waiter was very polite, he and we had to endure long delays. 20 mins before our drinks arrived and an are be go ore our food. It seems you are short staffed.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Cat, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our waiter, and we sincerely apologize for the extended wait times you experienced during your visit. We strive to provide excellent service, and it’s clear we fell short this time. Your experience is not reflective of our usual standards, and we would love the opportunity to make it up to you. Thank you again for your understanding, and we hope to welcome you back soon for a much smoother experience. Regards, Cinnamon Bazaar Richmond
   

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4. R

   Roger

   London

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Loved this place. Interesting menu choices, very good service, reasonable prices. Will definitely be going back.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Roger, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our menu and found our service up to your expectations. It's always great to know our customers appreciate our efforts. We can't wait to welcome you back for another visit. Regards, Cinnamon Bazaar Richmond
   

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5. M

   Maia

   London

   5 reviews

   5.0

   5 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cinammon Bazaar has become my favourite Richmond restaurant. Food is delicious, set menu is very reasonably priced , good portions, and excellent value. Charming and attentive staff.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Maia, Thank you so much for your wonderful review! We're thrilled to hear that Cinnamon Bazaar has become your favourite restaurant in Richmond. It's great to know you enjoyed the food and found our set menu to be a great value. Our team takes pride in providing attentive service, and your kind words mean a lot to us. We can't wait to welcome you back for another delicious meal soon. Regards, Cinnamon Bazaar Richmond
   

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6. M

   Melinda

   London

   19 reviews

   vip
   2.0

   19 reviews

   Dined on 12 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Really expensive but small portions, fancy names for dishes but nothing outstanding, waitress was friendly but kept forgetting everything & needed reminding. ambience is ok, bit too bright to feel cosy
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded on 17 November 2024

   Dear Melinda, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience didn’t meet your expectations. We strive to create memorable dishes and provide excellent service, and we appreciate your comments about both our portion sizes and the attentiveness of our staff. Your insights are valuable, and we’ll take them into consideration as we continue to create a welcoming environment. We hope you'll give us another chance in the future to provide you with a better experience. Regards, Cinnamon Bazaar Richmond
   

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7. J

   Jeremy

   London

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly excellent meal and service! Great ambience. Waiting staff looked after us very well indeed. Highly recommend!
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Jeremy, Thank you so much for your kind words! We're thrilled to hear you enjoyed your meal and had a wonderful experience with our service and ambience. Our team works hard to ensure every guest feels looked after, and it means a lot to us to know that we succeeded. We appreciate your recommendation and hope to welcome you back soon for another excellent experience. Regards, Cinnamon Bazaar Richmond
   

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8. M

   Martin

   London

   15 reviews

   5.0

   15 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our second visit. Had the set lunch menu, which is good value. Food was fabulous (quite spicy) and excellent service.
   

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   Cinnamon Bazaar - Richmond Upon ThamesResponded on 7 November 2024

   Dear Martin, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your second visit and found our set lunch menu to be of good value. It’s wonderful to know that you loved the food and appreciated the excellent service. We look forward to welcoming you back for another fabulous experience soon. Regards, Cinnamon Bazaar Richmond
   

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9. H

   Helen

   West Sussex

   12 reviews

   5.0

   12 reviews

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time at Cinnamon Bazaar and we were not disappointed! We travelled from Sussex to take advantage of a great deal for Diwali :-) It also coincided with World Vegan Day and the vegan dishes were really tasty, totally different from anything we have ever had elsewhere. I am sure we will be back if you continue to offer good vegan options (or even better - a separate vegan menu!). Thank you.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded on 6 November 2024

   Dear Helen, Thank you so much for making the trip from Sussex to celebrate Diwali with us! We're thrilled to hear you enjoyed our vegan dishes and found them unique and flavourful. We appreciate your suggestion for a separate vegan menu and will definitely consider it as we continue to improve our offerings. We look forward to welcoming you back soon and hope to keep delighting you with great vegan options. Regards, Cinnamon Bazaar Richmond
   

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10. AE

    AndyE

    London

    3 reviews

    4.0

    3 reviews

    Dined on 31 October 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Very nice food and a great deal. Had previously only been to Covent Garden one.
    

    Cinnamon Bazaar - Richmond Upon ThamesResponded on 6 November 2024

    Dear Andy, Thank you for your kind words! We're so glad you enjoyed the food and the deal. It’s great to hear you’ve now experienced our Richmond location as well. We look forward to welcoming you back for another great meal! Regards, Cinnamon Bazaar Richmond
    

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