Club Room at Fidelity Hotel Cleveland

Club Room at Fidelity Hotel Cleveland reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Lisa VIP

   Cleveland6 reviews

   5.0

   Dined on 27 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is quickly becoming my favorite spot downtown for dinner!! The decor is unmatched, the cod dinner was amazing, service was awesome. Already booked another reservation and hoping to stay overnight in the hotel for a staycation!
   

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2. d

   donald VIP

   Cleveland143 reviews

   4.0

   Dined on 27 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Small elegant hotel dining room and bar. Hasn't been open very long so there's tons of potential for this to become an intimate hideaway for a quiet quality dining experience. Great beginning that promises to become more refined in the coming months. I'll come back for certain.
   

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3. h

   heather VIP

   Cleveland1 review

   1.0

   Dined on 27 February 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 5

   I think it is pretty. Drinks good. But mjne are pretty simple take vodka and put in a glass. Nice design but the food was so disappointing. I go to many restaurants and prefer local chefs. This was just bad. Frankly. I hate saying it but truth. be. known.
   

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4. J

   Jan

   Cleveland1 review

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   The Club Room at Fidelity is a very inviting, attractive setting which I highly recommend. I just wish my meal (Ravioli with duck confit) was better. It was quite expensive ($31) for several very tough raviolis is a thick tomato sauce. The content of the raviolis was indiscernible. My elderflower gimlet was very good. I'll give the place another try and I hope the food will be better next time.
   

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5. M

   Madeline

   Chicago5 reviews

   3.0

   Dined on 21 February 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, service, and ambiance were wonderful! Our experience took a bad turn when the valet took over 45 minutes to pull our car around when we were told to give a 3-5 minute advance notice when we were ready for the car. Further, the car smelled of smoke upon return. Definitely go to this restaurant, definitely do not use the valet service.
   

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6. J

   Joe

   Cleveland4 reviews

   4.0

   Dined on 21 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Very attractive space. The two-tops are close to each other but not uncomfortable. The server was good but not very good. He did not visit the table enough but he did comp us a glass of wine because we had to order it from a different server, so I thought that showed promise :-) The drinks were very well made. We thought the food was good to very good. The menu is extremely limited at this point so e just got a cheeseburger and a salad with salmon. The whipped cheese with truffle honey app was a neat concept - a little heavy handed on truffle but all in all a good app. We will certainly visit again. The hotel itself is very attractive and a great location if heading to Rocket or Progressive.
   

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7. A

   Andrew

   Cleveland1 review

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   I'd avoid this restaurant for the time being. As a newly opened restaurant, it showed. The décor and atmosphere was good but beyond that the experience was disappointing. The food was flavorless and the service was poor. We were seated and then waited probably 10 minutes before a server came around. We ordered drinks which the server had to ask us to restate three times in order for her to remember. Same thing happened in ordering food. Just take a pad until you learn the menu and can memorize orders. The cocktail that was ordered came back only half filled in the glass. Our starters came out in a brief amount of time, which was good. But before we even finished the appetizers and had those plates cleared, the mains came out... which is obviously not appropriate (nor requested). At no point did our server come around after the mains were delivered to ask if everything came out ok. Just a really disappointing experience.
   

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8. M

   Maria

   Cleveland3 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is INCREDIBLE. we were blown away by the hospitality, food and decor. An absolute must visit!
   

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9. K

   Karen VIP

   Cleveland38 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Beautiful ambiance and decor. I felt like I was on holiday in Paris. Lovely food and service.
   

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10. B

    Bradley

    Chicago3 reviews

    4.0

    Dined on 15 February 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    The space is cozy and stylish. The ambiance was the best part of the restaurant. There were a couple of dishes that we really liked. The steak was just ok. The service wasn't bad, but they may have a few kinks to work out. The prices were fair though. I would recommend trying it out. We will go back for sure. There is a great room in the back for a more private event with 8-10 people that I'd like to try too.
    

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