College Arms

Review summary

1. c

   charlotte

   Hertfordshire2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit and won’t be our last. We came for my birthday lunch and the food was incredible the roasts were yum and the service from all the ladies was top notch. We had a celiac in the group and they catered to her allergies really well and made her feel so comfortable. I highly recommend and we will be back soon!
   

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2. D

   Debi VIP

   Norfolk/Suffolk7 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Nice food. Waitress who delivered food needs extra training in finesse! Waitress who took orders was very friendly and attentive.
   

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3. F

   Fraser

   Hertfordshire16 reviews

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Seemed to have lost its vibe on this visit. Service was quite poor and slow. Food was okay but nothing thrilling. (The oil and presentation on the plate didn’t make it appetising at all for a Sunday roast!) Cleanliness of the restaurant could’ve been better, especially the dirty napkin that was left on the floor and was looked at on numerous occasions by the two members of staff that were working there, not being removed until mentioned. 
   

   College ArmsResponded on 24 February 2025

   Dear Fraser, Thank you for taking the time to share your feedback. We're sorry to hear that your recent visit didn't meet your expectations. We appreciate your comments on the service, food presentation, and cleanliness, and will address these issues with our team to ensure improvements are made. We hope you'll give us another chance to provide a better experience in the future. Best regards, The College Arms Team
   

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4. L

   Laura

   London6 reviews

   5.0

   Dined on 19 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A perfect lunch venue. Excellent choice and lovely staff.
   

   College ArmsResponded on 26 February 2025

   Dear Laura, Thank you so much for your kind words! We're thrilled to hear you enjoyed your lunch and found our staff lovely. We look forward to welcoming you back soon. Best regards, The College Arms Team
   

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5. J

   Jo

   London1 review

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and delicious food in a lovely warm atmosphere. Will definitely return. We also had a 3 year old with us and they had an excellent kids menu.
   

   College ArmsResponded on 19 February 2025

   Dear Jo, Thank you for your lovely review! We're thrilled to hear you enjoyed our service, food, and atmosphere. It's great to know our kids menu was a hit too. We look forward to welcoming you and your family back soon. Best regards, The College Arms Team
   

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6. D

   Dave

   Hertfordshire6 reviews

   5.0

   Dined on 12 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A really well cooked meal. Served by friendly and helpful staff. A very warm and comfortable restaurant
   

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7. D

   Delia

   Hertfordshire1 review

   5.0

   Dined on 11 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really friendly waitress, food lovely, great service.
   

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8. P

   Paula

   West Sussex2 reviews

   5.0

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a really lovely Sunday lunchtime experience. The food was great and the service outstanding.
   

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9. P

   Phil

   London1 review

   4.0

   Dined on 30 January 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Really nice friendly service. It was a quiet night when we went (Thursday) but atmosphere was still good. Food was not stellar - but perfectly fine. Would go again, for sure.
   

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10. M

    Mike

    Hertfordshire2 reviews

    2.0

    Dined on 26 January 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Potatoes seemed like aunt Bessie’s, dinner Luke warm, carrots almost raw. Meat was good. Service was slow, seemed to lack enough staff.
    

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