Compass Rose Chinese Restaurant & Bar

Review summary

1. G

   Graham

   Hampshire

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great setting like a garden with pink blossoms: popular place
   

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2. S

   Simon

   Hampshire

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous as always . Great food , great service- my favourite restaurant!
   

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3. M

   Malcolm

   Hampshire

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service fairly poor, immediate attention when you first arrive, after that be prepared to go to the bar and get your own drinks. 3 starters ordered, one arrived and the other two 15 minutes later lukewarm. Main course dishes again delayed and too be honest, maybe not our taste, left 90% then walked to the bar and paid (seriously 30 minutes quicker!) Very unlikely to return as far better service and food at other establishments
   

   Compass Rose Chinese Restaurant & BarResponded 3 days ago

   Dear Malcolm, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointing experience. It’s concerning to learn that the the service didn’t meet the high standards we strive for and drinks are table services as well. We apologize for the way your concerns were handled and will address this with our team to ensure better service in the future. If you’re open to giving us another chance, we’d love the opportunity to make things right. Please feel free to reach out directly so we can discuss how we can improve your experience. Thank you again for your feedback. Best regards, Compass Rose
   

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4. E

   Emma

   Brighton

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   When we arrived there was no one to greet us , we had to look for someone , we got seated and someone came to ask us for our order of drinks , 25 mins later I had to get up and ask if someone was going to take our food order the girl Apologised and then came over the food was fantastic and service after this picked up , you should always have a greeter no matter how busy you get and why wasn’t the staff allocated to a section . This could be a reason why we wouldn’t come back the food saved you .
   

   Compass Rose Chinese Restaurant & BarResponded 3 days ago

   Dear Emma, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointing experience regarding Greeting . We apologize for the way your concerns were handled and will address this with our team to ensure better service in the future. Best regards, Compass Rose
   

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5. D

   Denise

   Hampshire

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is simply exquisite, a 100%+ better than any Chinese takeaway you have ever had. Nicely presented & plenty of it.
   

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6. R

   Robert

   Hampshire

   2 reviews

   4.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food was delicious as always, and the staff were excellent. Unfortunately, there was a group of loud, sweary people, and they completely spoiled the ambience. The staff dealt with it really well, but it didn't make for a relaxing evening.
   

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7. S

   Stella

   Warwickshire

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic trip to Compass Rose for a chinese meal - the food is amazing and the staff so friendly - our first visit but we will definitely be back again
   

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8. S

   Simon

   Hampshire

   9 reviews

   5.0

   9 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely brilliant service and stunning food! So fresh and delicious, definitely the best Chinese in town! Highly recommended
   

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9. D

   David

   London

   10 reviews

   5.0

   10 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Undoubtedly the best Chinese in Portsmouth ! Delicious food and excellent service - well worth a visit
   

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10. M

    Monica

    Hampshire

    2 reviews

    5.0

    2 reviews

    Dined on 5 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely setting ,Excellent food , well served and hot, and very good service
    

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