Concourse

Review summary

1. C

   Cynthia

   VIP

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was absolutely fabulous! The updated menu has very good, upscale selections added. Our service was excellent as well. We will be back!
   

   ConcourseResponded today

   Hello Cynthia, We’re ecstatic to hear that you had a memorable experience with us at The Osthoff Resort. Our guest satisfaction is our number one goal, and it’s truly rewarding to know we met your expectations and ours! Thank you for your kind words, and we look forward to welcoming you back in the future! All the best, The Osthoff Resort’s Food & Beverage Team
   

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2. S

   Sherri

   Milwaukee

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   I made a 7pm reservation around 11am for dinner online using OpenTable, usually we don’t even need one. We were a party of 4 and arrived early. The hostess offered us a high top table. I politely asked for a regular table. I was denied because they had more reservations coming in and those tables were for them! How was my reservation any different? I would expect you are seated as you arrive. Regular tables were empty and left empty for most of our dinner. Your staff sat a party of 4 at a table big enough for two and sat parties of 2 at tables made for 4. When I am going out for a nice dinner, I don’t want to be seated at a high top table!! I want a nice relaxed dining experience. We ordered no cocktails and could not get through dinner fast enough. The draft at our table was very cold. Our waitress had to start asking if we were done with things so she could make room for our dinner plates which filled the table. As we cut our steak the whole table shook. Yes it shook. My sister has a bad leg and had to stand up because she was in pain. I almost didn’t tip our waitress but changed my mind when she was embarrassed that she couldn’t fit our dinner on the table so she had to start clearing our table. I might have liked a piece of bread with my dinner but there was no room for the bread basket! She understood our situation and did give us a free dessert. She recommended we speak with the front desk, but that lead to nothing. Did not ask my name or my room number.
   

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3. B

   Beth

   New York City

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We had their Valentine special dinner. I could not eat my food. It smelled bad, and tasted worse. I had the pork chop. My husband and had the chicken Parmesan, and he said it was okay. Our salad came before the appetizer, and our drinks came after the appetizer. The server did not know what the specials were. The server kept saying it’s because it was busy. It was the end of the night and it wasn’t busy. We complained before we left, and they did send a bottle of wine to our room. We appreciate the gesture, but we’re not wine drinkers.
   

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4. W

   Windy

   Milwaukee

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service, beautiful place with amazing steaks and the garlic mashed potatoes were fabulous! The entire evening went so smoothly for a busy New Year’s Evening.
   

   ConcourseResponded 6 days ago

   Hello Windy, We’re ecstatic to hear that you had a memorable experience with us at The Osthoff Resort. Our guest satisfaction is our number one goal, and it’s truly rewarding to know we met your expectations and ours! Thank you for your kind words, and we look forward to welcoming you back in the future! All the best, The Osthoff Resort’s Food & Beverage Team
   

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5. M

   Malinda

   Milwaukee

   1 review

   3.0

   1 review

   Dined on 1 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We ordered ribeyes. The peppercorn crust was bitter tasting but that was ok, the part i didnt like is there was no sear at all on the steak and this made the top kind of mushy. My chard broccoli was good but it was cold. Dessert was amazing
   

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6. A

   Ann Marie

   Milwaukee

   7 reviews

   5.0

   7 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Lovely setting overlooking Elkhart Lake. Food and service was good.
   

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7. K

   Kenny

   Washington DC

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect experience for celebrating our anniversary The young lady taking care of us was so pleasant
   

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8. T

   Tom

   Richmond

   1 review

   2.0

   1 review

   Dined on 10 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Had to send one entree back Risotto too salty Ribeye over seasoned
   

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9. M

   Mary

   Milwaukee

   3 reviews

   2.0

   3 reviews

   Dined on 9 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   The service was bad. We waited almost 15 minutes at the front desk for someone to even acknowledge us. My daughter’s filet was outstanding but my lamb chops were poor at best. I spent most of the night in the bathroom.
   

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10. CG

    CarolynG

    Chicago

    1 review

    5.0

    1 review

    Dined on 16 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Concourse has a new menu! My son has the Lollipop lamb chops over fries and he said they were very good. It came with six chops so it was a good amount for food. I had the halibut and the honey glazed brussel sprouts and both were quite tasty. I recommend!
    

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