Coppolillo's Italian Steakhouse

Coppolillo's Italian Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Norma

   Chicago5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was beautiful. Service started out rough (poured wine was spilled and wine glass fell and shattered by my feet). Mgmt came quickly to check on us, we were instantly moved to another table, and the rest of the night was fine. Server kept checking on me. Food was amazing- appetizers were the best. Salmon was amazing and Aged Ribeye was ok (someone forgot to season it). Server brought me dessert with a candle, on the house, to make sure our night ended well…. and it did! We’ll be back!
   

   Coppolillo's Italian SteakhouseResponded 4 days ago

   Norma, Thank you so much for allowing us the grace to correct our initial faux pas! I, myself, was not here last night but I have no doubt everyone here felt awful about that wine and I am so pleased that they went on to make sure the rest of your evening with us was enjoyed! Jenn, Manager
   

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2. D

   Donna VIP

   Boise35 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything we had for dinner was fabulous. Carbonara can be tricky to make but the tortellini carbonara was delicious and perfect. My Mom said her filet was the best that she has ever had. Portions are so generous that we all took leftovers home for lunch the next day. We didn’t really have room for dessert but we ordered it anyway! So good. Great service. A fun energetic atmosphere that makes me want to go back for Happy Hour.
   

   Coppolillo's Italian SteakhouseResponded 4 days ago

   Thank you for the kind words, Donna! We'll be looking forward to seeing you sometime soon between 3pm and 5pm! Jenn, Manager
   

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3. S

   Sandy

   South Carolina5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Definitely going back!
   

   Coppolillo's Italian SteakhouseResponded 4 days ago

   Sandy, Definitely glad to hear it and we will definitely be here waiting! Jenn, Manager
   

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4. G

   Gayle

   Chicago1 review

   5.0

   Dined on 17 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great night out celebrating our anniversary the staff was very welcoming the food was exceptional the cocktails were delicious over all a great experience
   

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5. S

   Steve

   Chicago9 reviews

   5.0

   Dined on 13 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mussels were very good. Sauce was delicious. Cajun pork chop is tasty. Would recommend when in Crown Point!
   

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6. R

   Rafael

   New York City2 reviews

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We came to dinner as a party of 5. Seated a little after our reservation time, which was fine. Took a while for the wait staff to come to us, but it was very busy for Mother's Day which we understood. We got water and drinks fairly quickly. We asked to order the app and dinner at the same time, so we would have less of a wait on the meal and everyone was starving. No bread available, we asked a few times over the course of the hour and a half it took to get our meal. VERY long wait. 1.5 hours is way too long. When the meal arrived, two of the dishes were incorrect. The waitress apologized, and manager did come over, but we were not willing to wait another hour for food. We were offered salads that could be served immediately. My mother agreed to a salad, but at that point I was done. Did not want to be there any longer. Also, when the meals came, they did not all come at once. We got 3 meals and then had to wait another 15 minutes for the other. We were refunded for the meals we did not eat. Finally got some bread to the table, but at this point it's late and everyone is not happy. I realize this is not the waitress's fault and we did tip accordingly, but once things started falling apart, she avoided our table like the plaque. NEVER recommending this place and definitely not coming back.
   

   Coppolillo's Italian SteakhouseResponded on 15 May 2025

   Rafael, Thank you for taking the time to provide feedback about your recent visit. I sincerely apologize about all the issues that occured, we definitely dropped the ball. I would love for you to come back and let us roll out the red carpet for you. Please feel free to reach out to me at the restaurant at your earliest convenience 219-265-6768 Warm regards, Julie Manager
   

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7. P

   Peggy

   Indiana9 reviews

   2.0

   Dined on 11 May 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   We waited over 45 minutes for our meal to be served with no explanation for the delay. The waitress totally ignored us during the wait and other tables that were seated long after us were being served their meals. The food finally came and it was very good. We wanted dessert but the waitress was nowhere to be found. A manager appeared at our table and apologized for the delays even though we made no complaint. We ordered 2 desserts and again the waitress was nowhere was 15-20 minutes The manager returned again and agreed to pay for the desserts Very poor service from our waitress. Probably will not return. With the prices on the menu we expected and deserved much more from the wait staff
   

   Coppolillo's Italian SteakhouseResponded on 15 May 2025

   Peggy, We appreciate your feedback, your satisfaction is our top priority. I apologize you did not have a great experience and we would love to make this up to you. Please call me directly at the restaurant 219-265-6768. I look forward to hearing from you. Warm regards, Julie Manager
   

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8. P

   Pat

   Chicago1 review

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are lucky to have such a high level restraunt like Copollilos in Northwest Indiana,their attention to every detail is quite amazing,my observation of the whole team showed me everyone there loves what they're doing,I will make Copollilos a regular place for my dining experience.
   

   Coppolillo's Italian SteakhouseResponded on 16 May 2025

   Thank you for sending the note. We are happy that we could be a part of your family's Mother's Day. We look forward to your next visit. Let us know when you are joining us next, and our staff will be here to make your experience great. v/r Nicolas Luna , Manager
   

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9. A

   Alishia

   Chicago1 review

   4.0

   Dined on 11 May 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   Restaurant is very nice the people are nice is well the food could just be better but I will go back !
   

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10. C

    Carly

    Chicago1 review

    5.0

    Dined on 11 May 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great! A little loud but overall great experience and great foods.
    

    Coppolillo's Italian SteakhouseResponded on 15 May 2025

    Thanks Carly for the 5 star review!! We can't wait to serve you again. Julie Manager
    

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