Côte Brasserie - St Paul's

Review summary

1. A

   Alessandra

   VIP

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Rushed to place our order on Christmas Day and had to place the order for everything - starter, main and desert, then what coffee we will want. We had to ask twice for cutlery. Desert and cheese board left on the table with no cutlery and staff seem to have dispersed. Ambience was pretty poor for Christmas Day - not much festive music or cheer. Food was reasonable value for money and we left stuffed. Waited 30 minutes for our coffees. Toilets being used by passers by on the street constantly but appreciate this is tricky to manage as the staff were busy!
   

   Is this helpful?

   Report
2. J

   Jag

   Buckinghamshire

   1 review

   2.0

   1 review

   Dined on 14 December 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Food was reasonable but overpriced compared to other restaurants, and took longer than it should have to arrive. Downstairs is dated, our area was dirty, and mens toilets are disgusting. Disappointed
   

   Is this helpful?

   Report
3. J

   James

   Seattle

   1 review

   3.0

   1 review

   Dined on 9 December 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Very busy during lunchtime. Long wait for waiter. Then pressure to order quickly. After the main course no one came by to take a dessert order.
   

   Côte Brasserie - St Paul'sResponded on 11 December 2024

   Hi James, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us via our website.
   

   Is this helpful?

   Report
4. P

   Piers

   VIP

   London

   12 reviews

   2.0

   12 reviews

   Dined on 5 December 2024

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 2

   Christmas office party carnage in a basement with very loud music made our quiet dinner impossible as we couldn’t hear a word. Should have known better! But our server couldn’t have been kinder or better. Food was as Cote does - fine.
   

   Côte Brasserie - St Paul'sResponded on 7 December 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

   Is this helpful?

   Report
5. N

   Nigel

   London

   7 reviews

   5.0

   7 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress Danielle from Hungry was excellent. All staff very friendly. We loved table and they were all very understanding
   

   • 

   Côte Brasserie - St Paul'sResponded on 7 December 2024

   Hi Nigel, thanks for the rating - we really appreciate it! We’ll ensure the team know just how special you made them feel! See you again soon.
   

   Is this helpful?

   Report
6. J

   Jennifer

   London

   4 reviews

   3.0

   4 reviews

   Dined on 5 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   I’m a regular and was disappointed on my last visit. We usually have the bread and olives as our starters and then once we’ve finished we’ll have our mains. Last night, we were sent our mains after we’d literally just received our starters. We told them to take the food back, which they did. When we were ready for our mains, they arrived but instead of cooking us fresh steaks, they had simply kept the food warm which gave a powdery texture to the filet and of course it was overcooked. It was inedible. Even the fries looked dried out and they’d forgotten the cauliflower so had to quickly make up a batch which was barely cooked and almost raw. If this was our first visit to Côte St Paul’s, I wouldn’t be going back, but I know they can do better. I’ve had many a fantastic evening dining here, so I’ll put this down to a one off
   

   Côte Brasserie - St Paul'sResponded on 7 December 2024

   Hi Jennifer, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us via our website.
   

   Is this helpful?

   Report
7. P

   Philip

   VIP

   London

   107 reviews

   3.0

   107 reviews

   Dined on 24 November 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Not the best experience. Understaffed so one main didn’t arrive, which made for an uncomfortable lunch. We did negotiate down the bill! I do like the food at Cote, but the prix fixe was not available.
   

   Côte Brasserie - St Paul'sResponded on 27 November 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

   Is this helpful?

   Report
8. D

   David

   VIP

   London

   64 reviews

   5.0

   64 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another lovely evening at Cote St Paiuls Great service, good food and wine and a bubbly atmosphere made for a jolly evening Thank you again
   

   Côte Brasserie - St Paul'sResponded on 25 November 2024

   Thank you for the wonderful feedback, We appreciate it 😊.
   

   Is this helpful?

   Report
9. D

   David

   VIP

   London

   64 reviews

   5.0

   64 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! Great food!! Great wine!!! Great night!!!!
   

   Côte Brasserie - St Paul'sResponded on 18 November 2024

   Hi David, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

   Is this helpful?

   Report
10. K

    Ken

    VIP

    London

    7 reviews

    2.0

    7 reviews

    Dined on 24 October 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 2

    This restaurant is best avoided. We booked a table here for breakfast for 10.30am. The restaurant was very quiet with only one or two other tables occupied. We were a party of four. Two of us ordered the cooked breakfast with fried eggs, both asking that the eggs be soft. Both came with eggs that were rock hard and looked as if they’d been cooked the day before and reheated. The whole breakfast was overcooked and had obviously been kept warm for several hours. It was a shocking example of how not to serve breakfast. The other two breakfasts, scrambled and poached eggs were also overcooked and poor. We complained and the eggs were replaced but no apology was given. I asked to speak to the manager and he couldn’t be found. Not a restaurant I could recommend or intend to return to. What has happened to Cote ?
    

    Is this helpful?

    Report