Côte Brasserie - Windsor

Review summary

1. M

   Maryna

   Oxford

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for family gatherings , recommended!!!
   

   Côte Brasserie - WindsorResponded 5 days ago

   Hi Maryna, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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2. E

   Eda

   Dubai

   5 reviews

   vip
   1.0

   5 reviews

   Dined on 10 November 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   I am writing to express my dissatisfaction with a recent experience at your restaurant, which was highly disappointing given that my family and I have been loyal customers for over two years, with three bookings already made for the upcoming month. On November 10, at approximately 12:30 PM, we were asked to vacate our table only 1.5 hours after starting our lunch. This request came directly from the manager on duty, and we felt it was abrupt and unwarranted. As regular patrons, we’ve never encountered such a situation before, and the rushed nature of this request left us feeling unwelcome and disrupted our meal. Additionally, the noise level from a party seated next to us was extremely disruptive. Their loud celebration made it very difficult to enjoy our meal and cast a serious shadow on the overall ambience. Given our long-standing relationship with your establishment, we are extremely disappointed by this visit. We hope you will take this feedback seriously and consider how the overall dining experience can be improved for loyal customers.
   

   Côte Brasserie - WindsorResponded on 11 November 2024

   Hi Eda, thanks for the review, we are so sorry to hear of what you describe. In the spirit of ever improving, we'd love to discuss things further with you. Please reach out to us on reviews@cote.co.uk.
   

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3. J

   Joanne

   London

   6 reviews

   4.0

   6 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We went to celebrate my dads 81st birthday. Brilliant, friendly service and they gave us a glass of free champagne each as a birthday treat. Food was lovely! Thanks Cote Brasserie
   

   Côte Brasserie - WindsorResponded 6 days ago

   Thank you for the wonderful feedback, We appreciate it 😊.
   

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4. P

   Poppy

   Berkshire

   1 review

   2.0

   1 review

   Dined on 7 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Our server at the begging of Service was good. After he finished his shift, the new server was not attentive and did not check on us if we needed anything and we kept having to get her attention. Nice lady, but needs to improve on being attentive to the customers at the tables
   

   Côte Brasserie - WindsorResponded on 9 November 2024

   Hi Poppy, thank you for giving us a rating based on your experience. Sorry to hear you’ve been left feeling disappointed with the service throughout your visit. We'll use your comments constructively, but should you wish to discuss anything further, please reach out to us on reviews@cote.co.uk.
   

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5. L

   Louanna

   Berkshire

   3 reviews

   5.0

   3 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I could not fault the service. A table with a view was requested and delivered. Easy to book on Open Table. Service was fast and accommodating. Very friendly staff. All our meals were delicious and a reasonable price. Happy customer, highly recommend.
   

   Côte Brasserie - WindsorResponded on 9 November 2024

   Thank you for the wonderful feedback, we appreciate it 😊.
   

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6. L

   Lesley

   Berkshire

   60 reviews

   vip
   5.0

   60 reviews

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely staff had a very nice breakfast Thank you
   

   Côte Brasserie - WindsorResponded on 19 October 2024

   Hi Lesley, thanks for the rating - we really appreciate it! We’ll ensure the team knows just how special you made them feel! See you again soon.
   

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7. A

   Ami

   London

   2 reviews

   2.0

   2 reviews

   Dined on 11 October 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Took my order wrong and took forever to give me back the right one
   

   Côte Brasserie - WindsorResponded on 13 October 2024

   Hi Ami, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us on reviews@cote.co.uk
   

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8. T

   Tania

   London

   18 reviews

   4.0

   18 reviews

   Dined on 9 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wish there was more vegan gluten free options, the only one there was ratatouille wasn’t that nice, lucked in flavour
   

   Côte Brasserie - WindsorResponded on 11 October 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our menu development team and we do hope you’ll continue to be a valued guest of ours.
   

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9. H

   Homa

   London

   1 review

   3.0

   1 review

   Dined on 5 October 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   We were in the second room by the window and it was a sun trap, we were all sweating and it was quite uncomfortable
   

   Côte Brasserie - WindsorResponded on 17 October 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours
   

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10. x

    xuanwei

    Oxford

    2 reviews

    1.0

    2 reviews

    Dined on 5 October 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 4

    the steak went bad and they changed another one for me
    

    Côte Brasserie - WindsorResponded on 7 October 2024

    Hi, thank you for giving us a rating based on your experience. Sorry to hear you’ve been left feeling disappointed with the steak. We'll use your comments constructively, but should you wish to discuss anything further, please reach out to us on reviews@cote.co.uk.
    

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