Craft by Smoke and Fire - Arcadia

Craft by Smoke and Fire - Arcadia reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. l

   lisa VIP

   Los Angeles3 reviews

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Scarllete Sky is the most amazing server! Very friendly and personable. She helped us with our picks from the menu and she was super sweet. She constantly came over to check on us to make sure we were ok. Kept our drinks refilled. She’s wonderful. Thank you!
   

   Is this helpful?

2. OT

   OpenTable Diner

   Los Angeles1 review

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Even though we had reservations we still had to wait another 30 mins because the restaurant was waiting for the large party before us to finish We ended up asking to be seated outside to not wait longer. Our drinks took long to get as well as our food.
   

   Is this helpful?

3. D

   Donna Van Asch

   Las Vegas2 reviews

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   They charge 3 % on top of your bill. We were wondering why no one was sitting inside. Everyone who came in and saw they charge 3 % on top your bill they left. We reserved on line and didn’t know about this 3% charge. BE warned before going in. They have a strip of paper stating the 3% extra charge by front desk. We didn’t see it because we reserved on line. If you don’t mind the extra charges. The food is good and the service is good.
   

   Is this helpful?

4. R

   Rebecca

   Los Angeles5 reviews

   2.0

   Dined on 9 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Terrible service. Food wasn’t very good either. But the service was bad and that stood out the most. Server seemed like she was having a bad day. Ignored us quite a lot and missed a lot. We sat for a VERY long time waiting to get our check. She passed us by multiple times but then finally came over and acted surprised we were still there. Didn’t off desert or anything else. Finally brought the check. Won’t be back.
   

   Is this helpful?

5. D

   Danny

   Las Vegas2 reviews

   1.0

   Dined on 27 January 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Foods came cold. You can't eat BBQ cold. It appears already made and sitting for a long time.
   

   Is this helpful?

6. M

   Michelle

   Los Angeles2 reviews

   2.0

   Dined on 2 January 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   I have been to this restaurant several times and always had great service but this last time I went was not what we expected. It took an hour to get our food, the food that finally came out was less than what they normally serve. They ran out of food (side dishes). They also ran out of lettuce for the Caesar Salad! We had to order an extra entree because the portions were extremely smaller than what they normally serve. The chicken was undercooked we had to order another one. The waitress was nice but did not take responsibility for our experience. When I mentioned my concerns all she did was comp a salad. We used to love this place but they were so unprepared and not helpful in resolving the matter better.
   

   Is this helpful?

7. A

   Amily VIP

   Los Angeles3 reviews

   5.0

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quesadilla brisket is sooo good! Great restaurant!
   

   Is this helpful?

8. J

   Jennifer

   Los Angeles1 review

   5.0

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was wonderful experience. It was easy to make reservation online, and the whole dining in experience was great. We had a big party of 18, but everything went well and the food at Craft by Smoke and Fire was awesome. We will definitely go back again.
   

   Is this helpful?

9. M

   Michiko VIP

   Los Angeles13 reviews

   5.0

   Dined on 4 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great! Our server was friendly and refilled our drinks before I even noticed. Really made our day to have such great service. The food was tasty too, will definitely return.
   

   Is this helpful?

10. S

    Steven

    Los Angeles2 reviews

    5.0

    Dined on 15 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Cool atmosphere and unique menu items. Very attentive
    

    Is this helpful?