Craft F&B

Review summary

1. B

   Billy VIP

   Dallas60 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food. Very good service. Awesome place to watch a game.
   

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2. W

   Wendy Gueno

   Houston62 reviews

   3.0

   Dined on 12 January 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   The location, atmosphere, service and convenience of Craft F&B are all fantastic. I've been going since it opened and have become so disappointed by the decline of the food. Burgers are always overcooked, so no point in stating how you would like it. Waffle fries seem to be cooked and then refried as ordered to come out hot, but then they're tasteless and hard. The pizza's, however, are still pretty good.
   

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3. M

   Melinda VIP

   Houston5 reviews

   5.0

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Matthew is an excellent server. We had a yummy pizza.
   

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4. R

   Romina VIP

   Houston30 reviews

   4.0

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The burgers were fantastic. Exceded my expectations. The waiter brought me the Sprite in the tray together with a huge tub of Clorox wipes to clean another table. Not correct for a five stars hotel..
   

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5. OT

   OpenTable Diner

   Houston1 review

   1.0

   Dined on 20 July 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   The service here was extremely slow here - it took 30 minutes from the time we sat down until we were able to get our drinks, despite there only being 5 tables occupied in the entire restaurant. Later, the waiter knocked over one of the drinks on the table and spilled it over two of the people in our party. There was no compensation offered - no free drink(s) or even a dessert as a result of the extremely slow service and the drink spilled on us. It is confusing how this level of service can exist in a restaurant in a supposed 5 star hotel.
   

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6. LF

   LouF

   Dallas9 reviews

   4.0

   Dined on 29 June 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very limited menu but all food was very good. Parking is a serious challenge unless you valet.
   

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7. OT

   OpenTable Diner

   Houston1 review

   5.0

   Dined on 21 March 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good variety of food and drink options. Service was great, our server checked in with us offend and had good suggestions.
   

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8. GT

   GinaT

   Houston23 reviews

   5.0

   Dined on 2 February 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated a birthday, food was really good. We had burgers, pizza and salads. Will be back!
   

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9. KH

   KimH VIP

   Houston12 reviews

   4.0

   Dined on 1 January 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Very slow and very poor service Never got our second drink Got ketchup at end of meal Lots of confusion on how to use the Landry card. Please train your staff better
   

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10. KS

    KyeS VIP

    Houston17 reviews

    2.0

    Dined on 30 December 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4

    Unfortunately there was only one server for the entire restaurant that day. The manager popped in and out and never offered assistance. Our food took a while to come out and when it did come out, it was not accurate. It took an hour for me to finally get the correct food and it was only wings. My server Tony was great, unfortunately he did not have any help.
    

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