Croft

Review summary

1. G

   Gregory

   New Orleans

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Impressive setting, very good service and good food. Due to the Valentine Day special, the food offering was limited but the quality was good.
   

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2. N

   Natalie

   Alabama

   3 reviews

   5.0

   3 reviews

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second dinner at Croft during our stay. Our waitress was Winter who was very kind and friendly! We started with the Thick Cut Bacon for our appetizer. The flavors were fantastic! My husband had the Croft Burger and I had the Bucatini for entrees. Both were delicious! Everything was fresh and needed no added seasoning! We shared the Buttermilk Pie for dessert-very yummy! Winter went above and beyond to serve us! We enjoyed the whole experience and would definitely dine here again!
   

   CroftResponded 5 days ago

   Hi Natalie! Thank you so much for this amazing feedback! I will be sure to share with winter the wonderful job she did serving you.
   

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3. N

   Natalie

   Alabama

   3 reviews

   5.0

   3 reviews

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time to stay at Cloudland at McLemore Resort. Croft was wonderful! Our waiter was Marcus who was very friendly. We started with the crab cake appetizer- plenty to share and DELICIOUS! My husband had the Beef and Beans and I had the Brick Roasted Chicken for entrees. The flavors were amazing! Everything was very fresh and plated nicely! We shared the Buttermilk Pie and Chocolate Chunk Brownie for dessert, both were delicious! We really enjoyed talking to Marcus after our meal! He did a wonderful job and we truly enjoyed the evening! We stopped at the bar for an after dinner drink. We visited with Haley, Logan, and Debbie! We had great conversations and they really made us feel welcome and at home! I feel like everyone went above and beyond to make for our great evening! This is a fabulous restaurant and resort! We look forward to returning soon!
   

   CroftResponded 5 days ago

   Hello Natalie! Thank you so much for such wonderful feedback! Our team takes great pride in what they do and will be thrilled with this review. We hope to see you again soon!!
   

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4. E

   Earl

   Alabama

   4 reviews

   4.0

   4 reviews

   Dined on 13 January 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The facility and the ambiance are great. The service and friendly staff are excellent. Unfortunately, the food was only adequate. The presentation of the meal was ok. However, the preparation and quality of the final product was only adequate. My wife had the Grouper bites and they were soggy. She had an order of “crispy potatoes “. The were not crispy and were served cold. My wife and I drove for 30 minutes on an icy, cold evening to get there. We probably will not return. The meal was quite pricey for what was served.
   

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5. M

   Marybeth

   Atlanta

   9 reviews

   3.0

   9 reviews

   Dined on 29 December 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Nice atmosphere. If you are staying at the hotel it is a decent option. The server was lackluster, very distracted, did not engage at all. It took a long time for the first course, even longer for the main course. The food was fine, but not worth the price. Steak was ordered medium, came out well done. The salmon was overcooked and the plate had obviously been sitting under a heat lamp.
   

   CroftResponded on 4 January 2025

   Hi Marybeth, thank you so much for your feedback! I am so sorry to hear you experience was less than desirable. We would love to make it up to you on your next visit to cloudland!
   

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6. h

   hayden

   Lake of the Ozarks

   3 reviews

   5.0

   3 reviews

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service, and staff. Restaurant is amazing.
   

   CroftResponded on 4 January 2025

   Hi Hayden! Thank you so much for the amazing feedback, we hope to see you at Cloudland again soon!!
   

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7. K

   Kimberly

   Charleston

   9 reviews

   5.0

   9 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a perfect family dining experience on Christmas. The staff was fantastic. Our food was exceptional. The view was perfection. We had a great time and definitely a new family tradition.
   

   CroftResponded on 4 January 2025

   Hi Kimberly, Thank you so much for the amazing feedback! Happy Holidays!
   

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8. S

   Stacy

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The egg white omelette was delicious. Our server was great.
   

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   CroftResponded on 4 January 2025

   Hi Stacy, thank you so much for the amazing feedback! We hope to see you again at Cloudland soon!
   

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9. S

   Steve

   E. Tennessee

   1 review

   5.0

   1 review

   Dined on 23 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate at 4 and were the only diners most of our time there. Every thing was impressive and Christmas decorations were outstanding. Only criticism was crumbs in my dining chair and windows to view needed to be washed. All staff were very good.
   

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10. C

    Chad

    London

    2 reviews

    3.0

    2 reviews

    Dined on 23 December 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4

    Food was mediocre - setting is beautiful and ambience is nice - service was great - but food ….not good.
    

    CroftResponded on 4 January 2025

    Hi Chad, I am so sorry to hear part of your experience with us was lacking! We hope to see you again soon to give you the 5 star experience you deserve!
    

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