Crumb & Spigot - Chagrin Falls

Review summary

1. OT

   OpenTable Diner

   Tahoe5 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service, food-all fantastic. Very noisy! But, in all, a fun place!
   

   Crumb & Spigot - Chagrin FallsResponded 3 days ago

   Thank you for your wonderful review! We're thrilled to hear that you enjoyed our service, food, and found our place fun. We understand that the noise level can sometimes be high, but we're glad it didn't detract from your experience. We appreciate your support and look forward to serving you again soon!
   

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2. R

   Rory VIP

   Cleveland19 reviews

   5.0

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Crumb & Spigot never disappoints me. I love their Polenta & Grits!
   

   Crumb & Spigot - Chagrin FallsResponded on 2 March 2025

   Hi Rory! Thank you so much for your kind words. We're thrilled to hear that you love our Shrimp & Polenta and that we're your go-to spot for a great meal. Your satisfaction is our top priority and we're glad we could meet your expectations. We look forward to serving you again soon!
   

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3. B

   Belle

   Cleveland10 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband is an excellent cook so we like to go out to restaurants that have good reviews and this didn’t let us down. The Manhattan I had was great and my husband really enjoyed his Malbec. Our meals were delicious! The waiter was great! We like to eat early at our age so 4:00 was perfect for us! Thank you!
   

   Crumb & Spigot - Chagrin FallsResponded on 26 February 2025

   Hello Belle! Thank you so much for your kind words and fantastic ratings! We're thrilled to hear that you and your husband enjoyed your meals and cocktails with us and also found our location to be convenient. It's always our aim to provide delicious food and excellent service to our guests! Your support means a lot to us and we look forward to welcoming you back to Crumb & Spigot - Chagrin Falls soon!
   

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4. OT

   OpenTable Diner

   Cleveland1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun selection of mocktails, great plant-based options. The service was outstanding!
   

   Crumb & Spigot - Chagrin FallsResponded on 26 February 2025

   Thank you so much for your kind words! We're thrilled to hear you enjoyed our selection of mocktails and plant-based options. Our team is always happy to provide great service, and we're so glad it made your experience special!! Thanks again and we can't wait to welcome you back soon!
   

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5. R

   Robin

   Cleveland11 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for an excellent meal - vegan, meat, they have it all. It was our first time there and we will definitely be going back.
   

   Crumb & Spigot - Chagrin FallsResponded on 26 February 2025

   Hi Robin! Thank you so much for sharing your experience! We're so happy to hear that you enjoyed your meal and that Brett made such a positive impression. It's awesome that he was able to recommend food and drinks you loved! We're looking forward to having you back soon and can't wait to serve you again. Thanks again for choosing us for your first visit!
   

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6. T

   Tony

   Cleveland6 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Crumb and spigot is one of our faves locally! The team does a great job making you feel special and the food is fantastic!
   

   Crumb & Spigot - Chagrin FallsResponded on 18 February 2025

   Hey Tony, we're thrilled to hear that you consider Crumb & Spigot - Chagrin Falls one of your favorites locally! We're glad that you enjoyed our food and service. Your kind words mean a lot to us. We always aim to make our guests feel special and we're glad that we're meeting your expectations. Looking forward to your next visit!
   

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7. S

   Sarah

   Cleveland2 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food!!! Food took a little long to come out, but it was well worth it!
   

   Crumb & Spigot - Chagrin FallsResponded on 17 February 2025

   Hi Sarah! Thank you so much for your 5-star review, we are beyond happy that you found your meal to be great! We do apologize for the long wait time you experienced, we truly appreciate your patience and understanding! We hope to welcome you back again soon!
   

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8. S

   Scott

   Cleveland1 review

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was delicious. Much appreciated. Blessings
   

   Crumb & Spigot - Chagrin FallsResponded on 11 February 2025

   Hi Scott, thank you so much for your 5-star review! Your support means a lot to us and we're thrilled that you enjoyed your meal with us! We can't wait to welcome you back again soon!
   

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9. D

   Deenah

   Unspecified1 review

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Coming back this weekend we loved it so much. Great service great cocktails.
   

   Crumb & Spigot - Chagrin FallsResponded on 18 February 2025

   Hey Deenah, We're overjoyed to hear that you loved your experience at Crumb & Spigot - Chagrin Falls! It's wonderful to know that our service and cocktails hit the mark for you. We strive to provide a memorable experience for all our guests and your feedback is a testament to our efforts. We can't wait to welcome you back for another great time. Thanks again!
   

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10. B

    Betsy VIP

    Cleveland6 reviews

    1.0

    Dined on 1 February 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    Worst dining experience we’ve had in years. We were a party of 4 with 6pm reservation. They did not want to seat us at a table for five at which no one was sitting. In fact in was empty for the time we waited. After 30 minutes they finally sat us at that party of five table. Waiter was fine and food was average.
    

    Crumb & Spigot - Chagrin FallsResponded on 8 February 2025

    We're truly sorry to hear about your recent experience. It's our goal to provide hospitable service and we regret that we fell short during your visit. We understand how frustrating it can be to wait for a table despite having a reservation, and we apologize for the inconvenience. We're also sorry to hear that the food did not meet your expectations. Your feedback is important to us, and we will certainly use it to improve our service and food quality. We hope you will give us another chance to serve you better in the future.
    

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